Terrible customer service, would not respond to emails (which is their only way of contact), over 8 days after guaranteed delivery, I have not received anything. Don’t trust them.
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See what reviewers are saying
I love the toothbrush and have found it softer than commercial products but still as effective. My gums feel better (less sore from over brushing) but my teeth still feel as clean! My husband has f... See more
Lovely product and fast service! Placed an order from the site when it launched for the reusable cotton pads, and the quality is excellent, love the simple but premium feeling packaging! Not only is i... See more
Ordered the reusable cotton pads the other week and what can I say, I absolutely love them! They make my skin feel so soft as they have a super soft side and a gentle exfoliating side, I use them to a... See more
Company replied
Company details
Written by the company
Sustainable, Earth friendly, unique retailer of environmentally conscious homeware, gifting & well-being essentials. We plant a tree for every purchase!
Contact info
Dry Summer Cottage, HX2 6EP, Luddendenfoot, United Kingdom
- 07825558696
- ecogardenuk@gmail.com
- ecogardenuk.co.uk
2.4
Poor
109 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Terrible customer service
Terrible customer service, would not respond to emails (which is their only way of contact), over 8 days after guaranteed delivery, I have not received anything. Don’t trust them.
April 26, 2026
Unprompted review
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Amazingly quick eco-friendly delivery from…
Amazingly quick delivery from an easy online purchase, and all materials used are eco-friendly with recyclable packaging.
January 27, 2024
A good company and well worth a visitwell done for…
A good company and well done for helping the environment
October 1, 2023
Excellent product delivered quickly
Excellent product delivered quickly. Glad we found your product via the Wessex Water website.
August 18, 2023
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Thankyou really pleased thankyou
May 6, 2023
These are just perfect!
Service was super speedy! Also I love the feel and look of their products. I’m moving towards removing single use products in my life and these are just perfect!! ❤️
February 25, 2023
Fantastic products :)
December 23, 2022
VERY EFFICIENT FROM START TO FINISH
December 13, 2022
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Great delivery
Great delivery! I like the bamboo box and the pads. They are finer than the one I previously got from a different company and I do appreciate this format better. Thank you very much
November 23, 2022
Excellent Product
The service was very good and the product came when it was promised. I was pleasantly surprised at the quality of the product. The pads are so soft and very easy to clean. I would definitely buy as a gift for family and friends. To think when I used disposable wipes these could be still on the planet long after I am. Using these reusable bamboo cotton pads will not only reduce landfill but help the environment for future generations. J Livesey
October 21, 2022
Gift for a friend which arrived on time.
October 13, 2022
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This is my first try with washable face…
This is my first try with washable face cleaners and am getting used to it, fees nice on the skin.
August 13, 2022
ABSOLUTELY love this product!
ABSOLUTELY love this product!! Everything from the box and the details lot the beautiful product itself! 100% recommend
August 1, 2022
Reply from Eco Garden
Hi there!
Thank you so much for your super positive review. Your kind words are warmly received and we are so pleased to hear you love our products as much as we do!
Have a beautiful day and thank you so much for taking the time to leave a review and for supporting our sustainable brand.
Warmest regards,
Billy Fletcher
Managing Director
Such a lovely product
Such a lovely product. Great packaging to keep the cotton pads in. Comes with own laundry bag which is a great addition. Saves me buying cotton wool. What's not to love, plus quick delivery
June 21, 2022
Reply from Eco Garden
Hi!
Thank you so much for taking the time to leave us such a gorgeous review. We greatly appreciate your custom and your support and we’re delighted to hear you’re loving your Eco Garden cleansing pads!
Wishing you a lovely day,
Billy Fletcher
Managing Director
Really fast delivery and great product
Really fast delivery and great product. 10/10 I’ll shop again!
May 7, 2022
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Reply from Eco Garden
Hi Gillian,
Thank you so much for your positive review. We greatly appreciate your support and custom and we hope your new Eco Garden products help make your daily routine a little more sustainable and earth friendly!
Billy Fletcher
Managing Director
Reply from Eco Garden
Good morning Rowena,
Thank you kindly for leaving such a nice review. We're delighted you found our quality products, our value for money and our efficient delivery pleasing.
Thank you for supporting our sustainable store!
Kindest regards,
Billy Fletcher
Managing Director
Brilliant
Parcel arrived quickly and packaged in an eco friendly way. The brushes are brilliant and do a better job than typical plastic ones. So pleased to have found this eco-friendly product.
March 10, 2022
Reply from Eco Garden
Good morning!
What a lovely review! We LOVE to read such amazing positivity like this!
We're so happy to see our earth friendly products will help you make small changes to your daily routine to make it more sustainable and enjoyable!
Thank you so much for supporting our sustainable store. It means the world.
Warmest regards,
Billy Fletcher
Managing Director
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