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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting their effectiveness in keeping hands moisturized and germ-free. Many appreciate that the sanitizers are alcohol-free, making them suitable for sensitive skin and frequent use. Consumers also value the range of product sizes available, with the smaller versions being particularly convenient for on-the-go use. People are also satisfied with the delivery service, often describing it as fast and reliable. The products are generally well-packaged. However, some consumers have reported occasional leaks during shipping and longer delivery times than expected. Despite these minor issues, the overall sentiment towards the company's products and services remains highly positive.

Based on these reviews

Rated 5 out of 5 stars

Omg best antibacterial hand sanitisers I've ever found! I cannot wait to get my next lot! My hands after using EcoHydra is so soft! I couldn't believe one product is so powerful. Only so, so gently! I... See more

Company replied

Rated 5 out of 5 stars

Just used the hand foam for a stay at Disney to use before eating snacks in queues and in between hand washing. It was great and didn’t irritate the children’s hands. After rubbing it in there was no... See more

Company replied

Rated 5 out of 5 stars

Got just what I wanted for taking out and about with me especially on holiday. The hand sanitiser is the perfect size for a handbag, even an evening one. Products arrived very quickly.

Rated 5 out of 5 stars

When the last winter was so bad with viruses i looked for a hand sanitizer that worked on Norovirus aswell as other respiratory viruses and found this one. The small credit card size are really handy... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics Wholesaler
  4. Hygiene Articles Wholesaler

Written by the company

We're dedicated to delivering superior hand hygiene formulations which are effective yet kind to the skin, unlike harsh alcohol-based products. Our flagship hand sanitiser kills is alcohol-free, yet still kills up to 99.9999% of bacteria and viruses on hands, without drying them or causing unpleasant odours. What's more, there's no risk of fire or intoxication. As a little goes a long way, it's more cost-effective than alcohol gels. We have a range of other products that make EcoHydra the leading hand hygiene specialist. Other products include a hand wash, a barrier cream, and sprays for sanitising surfaces and face masks.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

120 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Omg best antibacterial hand sanitisers…

Omg best antibacterial hand sanitisers I've ever found! I cannot wait to get my next lot! My hands after using EcoHydra is so soft! I couldn't believe one product is so powerful. Only so, so gently! I HIGHLY RECOMMEND ECOHYDRA!! Fantastic for sanitisers with no damage to your hands 👏

April 30, 2025
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Reply from EcoHydra

Thank you so much for your enthusiastic review, Carol. We're delighted you like our hand sanitiser.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, good communication pre delivery, prompt delivery and great products

August 3, 2025
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Reply from EcoHydra

Thank you very much for you review Craig. We're delighted that you're happy with our service and products.

Rated 5 out of 5 stars

Excellent.

Excellent.
Using this in work as my NHS employer does not provide alcohol free hand cleanser. Have recommend this to others. Does not dry out my hands & lasts really well.

July 8, 2025
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Reply from EcoHydra

Thank you very much for your review, Jennifer. We're delighted that you're getting benefit from our product.

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Rated 5 out of 5 stars

Excellent product

Product arrived well packaged and in good time. Excellent product, meaning I don’t have to wait ages for hot water from tap to wash hands.

June 30, 2025
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Reply from EcoHydra

Thank you very much for your review, Prof Bill. Yes, saving time is certainly one of the many benefits of using our products.

Rated 5 out of 5 stars

So happy with these brilliant products

So happy with these brilliant products. Gentle on skin but excellent anti-bacterial/viral/microbial properties. Really appreciate the evidence that suggests some effectiveness against norovirus - particularly when kids are in school and nursery. I feel so reassured having ecohydra to hand/in every bag. Our secret weapon!

June 30, 2025
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Reply from EcoHydra

Thank you for your review, AW. We're really pleased that you like using our products and appreciate their efficacy.

Rated 5 out of 5 stars

Great products, easy to use

Good range of products. Always keep some in my bag & car, as great for keeping clean and healthy on the move! Also brilliant during cold, flu & bug season, haven’t caught anything nasty so far!

I really like the slim small sized spray as it’s nice and streamlined and doesn’t bulk out your pockets!

Good fast delivery, good service, will purchase again!

July 1, 2024
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Reply from EcoHydra

Thanks very much for your review, Sasha. We're delighted that you like our products, and that you're happy with our service.

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Rated 5 out of 5 stars

Effective but gentle

When the last winter was so bad with viruses i looked for a hand sanitizer that worked on Norovirus aswell as other respiratory viruses and found this one. The small credit card size are really handy to pop in a handbag or pocket for a day out. Its effective but doesnt dry your hands out like other alcohol based ones which arent as effective either. Highly recommend this brand and the customer service was excellent when I enquired on what viruses it protected against.

May 31, 2025
Unprompted review
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Reply from EcoHydra

Thank you very much for your review, NB. We're delighted that you like our products, and that you find our customer service helpful.

Rated 4 out of 5 stars

Really good products however still…

Really good products however still waiting for a faulty item to be replaced no contact from customer service even though this was promised.

May 12, 2025
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Reply from EcoHydra

Thank you for your review, Angela. Sorry to hear you're still waiting for contact. Not sure why that should be, but we'll look into it a.s.a.p.

Rated 5 out of 5 stars

Fab products!

Just used the hand foam for a stay at Disney to use before eating snacks in queues and in between hand washing. It was great and didn’t irritate the children’s hands. After rubbing it in there was no smell or residue either so we didn’t feel like we were eating or tasting the sanitiser. Wipes were great incase small surfaces needed wiping before using them but were also fab on hands (hands are the intended use). Would recommend.

April 7, 2025
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Reply from EcoHydra

Thank you very much for you review, Laura. We're delighted that you and the children like using our products.

Rated 3 out of 5 stars

Expect a week delivery time even when…

Expect a week delivery time even when you pay for it. No option for quicker delivery options.

Whilst the handwash has no fragrance and it’s certified by allergy uk, but the handwash is quite drying.

March 25, 2025
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Reply from EcoHydra

Thank you for your review, Tina. Normally delivery times are shorter than a week, but just occasionally delays can occur in the system that are outside of our control: apologies for that. Regarding the handwash, we haven't heard before that it was found to be drying. We don't use harsh ingredients that would be expected to dry the skin, in fact we've formulated it with emollients. It should certainly be less drying than traditional soaps. Moreover, it doesn't interfere with the performance of our hand sanitiser.

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Rated 5 out of 5 stars

Echohydra Foam Hand Sanitiser

I've used the Echohydra Foam Hand Sanitiser for years. It has a fresh and pleasant scent and does not dry out or irritate my hands. Given that I am prone to psoriasis on my hands, the latter is very important. A little goes a long way and so it is very economical.

It has become almost impossible to buy this in shops, so I was delighted to find it on the Echohydra website.

My order was processed and dispatched promptly, with updates provided.

I'm very happy with both the product and the service I received.

March 4, 2025
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Reply from EcoHydra

Thank you very much for your review, HW. We're so pleased to hear that our hand sanitiser is kind to your hands, and that you've been pleased with our service over the years.

An important point to note is that we don't add any artificial fragrances (to avoid any possible allergic reactions). So the freshness of the scent you've noticed is probably due to the Aloe Vera.

Rated 1 out of 5 stars

Expired back in 2023

Expired back in 2023. I would have thought that buying directly from the supplier/retailer would ensure products are in date. Unfortunately this is not the case. Poor show.

February 3, 2025
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Reply from EcoHydra

Hello Guest. It appears to us that you may be referring to the date shown at the bottom of the 50ml Sprays. This date is not an expiry date, rather it's the date of manufacture. The expiry date (if unused) would be 3 years from that date (in 2026), with a further 18 months of use before any measurable drop in effectiveness. Dates shown on our other products are indeed expiry dates, and they would be in the future. For a brief time we followed a different protocol for the sprays, but rest assured they're not expired. We apologise for the confusion. Please feel free to contact our support team if you have any other issues.

Rated 5 out of 5 stars

Have never had any issue with anything…

Have never had any issue with anything I’ve ordered over the years, & this was no exception. Put the order in, & via email, it was confirmed, ETA acknowledged & delivered when said.

January 29, 2025
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Reply from EcoHydra

That's great to hear Fiona. Thank you very much for your review.

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Rated 3 out of 5 stars

Love the products but delivery was slow.

Love the products but delivery was slow.

January 27, 2025
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Reply from EcoHydra

We're delighted that you love our products, JJ. Thank you for your feedback. Regarding delivery, usually this is very fast, but occasionally delays could occur that are outside our control. Our apologies for any inconvenience.

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