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eCosmetics.com Reviews 7,088

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products available, often at competitive prices that are better than other retailers. Many people highlight the ease of navigating the website, making it simple to find desired items and complete orders quickly. The delivery service is consistently noted for its speed and careful packaging, with many orders arriving ahead of schedule and in perfect condition. However, some customers also noted issues with order fulfillment, including cancellations or receiving incorrect products. A few reviewers expressed dissatisfaction with slow shipping times and a lack of timely tracking updates. There were also occasional concerns about product authenticity and the quality of some items received.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the wide selection, good prices, and the... See more

Price

Users describe positive interactions with price, frequently highlighting great prices, especially during... See more

Order

Customers consistently note positive experiences with order placement, finding it easy and quick. Many... See more

Website

Reviewers mention positive feedback about the website. Customers frequently praise its ease of navigation,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from eCosmetics and I'm very happy with my experience! Received a 25% discount for my first purchase when I ordered a 100ml bottle of Creed Royal Oud . It is a newer bottle with an F... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Ecosmetics! They offered the best price I could find for the Neova Hair Strengthening System, which was already a huge win. On top of that, my order shipped quickl... See more

Company replied

Rated 5 out of 5 stars

I like that ecosmetics carries Dolce Vita by Christian Dior. It’s my favorite and hard to find a distributor. Thanks for providing it. It is always easy to find on your website. Thank you

Company replied

Rated 5 out of 5 stars

My experience was great because the online website is simple and I appreciate that. Earlier that same morning I had tried several other websites,which didn't help me at all. Either the prices were out... See more

Company replied


Company details

  1. #7 of 55 best companies in Cosmetics Store

Written by the company

Looking for eCosmetics Reviews - Is eCosmetics.com legit? Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market. Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

Why Choose eCosmetics.com?

Written by the company

The Biggest Names in Beauty
Get the same exact beauty brands you love delivered right to your door.
Fast, Free Delivery & Returns
Orders over $49 get fast, free shipping and returns are always free of charge.
100% Satisfaction Guaranteed
You will love everything about your order, or we will make it right for you - 100% Satisfaction Guaranteed.

Contact info

Promotion box for eCosmetics.com

Extra 15% Off w/code SAVE15

Save even more on your favorites and the biggest names in beauty!

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Rated 5 out of 5 stars

Was pleasantly surprised at how quickly…

Was pleasantly surprised at how quickly my order shipped out. Shipping updates were sent when my order was processed and when it was shipped. Very pleased about the communication!

April 14, 2026
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Reply from eCosmetics.com

We are so happy to hear you had a positive experience with our products and customer service. We strive to provide our customers with the best possible experience. Your satisfaction is our top priority, and we look forward to your future orders.

Rated 5 out of 5 stars

Great Experience

Everything from start to finish was excellent. Thank you

April 15, 2026
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Reply from eCosmetics.com

Thank you for your 5-star review! We’re delighted to hear that everything from the start of your shopping experience to the delivery was excellent. We truly appreciate your support and look forward to your future orders!

Rated 5 out of 5 stars

Great prices

Great prices, easy process to buy and shipping.

April 15, 2026
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Reply from eCosmetics.com

Thank you for your 5-star review! We’re glad to hear you enjoyed our great prices, found the site simple to navigate, and had a smooth shipping experience. Your positive feedback motivates us to continue providing an exceptional shopping experience. We look forward to your future orders!

Rated 5 out of 5 stars

Discount and easy pay

April 15, 2026
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Reply from eCosmetics.com

Thank you so much for the 5 stars! We are happy to hear you enjoyed the discount and easy payment option. It’s always our goal to provide a seamless experience, and we appreciate your support! We look forward to you shopping with us again soon!

Rated 5 out of 5 stars

Fantastic prices

Fantastic prices. Best I could find anywhere by a significant margin. Good customer service when things go wrong too.

October 1, 2025
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Reply from eCosmetics.com

Thank you so much for the amazing 5-star review! We’re glad to hear you found great value in our pricing and that our team was able to support you when needed. We truly appreciate your support and look forward to your future orders!

Rated 5 out of 5 stars

Website is easy to navigate

Website is easy to navigate. There are a lot of great products to choose from. I’m eagerly waiting to receive my order!

April 14, 2026
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Reply from eCosmetics.com

Thank you so much for your kind feedback! We’re glad to hear you found our website easy to navigate and enjoyed exploring our product selection. We truly appreciate your support and patience while you wait for your order. We look forward to you shopping with us again soon!

Rated 5 out of 5 stars

Love your products I use hair serum and…

Love your products I use hair serum and skin❤️

April 8, 2026
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Reply from eCosmetics.com

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our product selection. We truly appreciate your support and look forward to your next order with us soon.

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Pricing is very competitive and checkout service is superb.

April 14, 2026
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Reply from eCosmetics.com

We truly appreciate your 5-star review. We are happy you had a smooth shopping experience. We appreciate your support and look forward to your orders in the future!

Rated 5 out of 5 stars

Great prices

Great prices. Easy website to navigate!

April 13, 2026
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Reply from eCosmetics.com

Thank you for your kind words! We’re so glad to hear you’re enjoying our great prices and found our website easy to navigate. We truly appreciate your support and look forward to fulfilling future orders.

Rated 5 out of 5 stars

Great selection!

Great selection!

April 13, 2026
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Reply from eCosmetics.com

Thank you for your 5-star review! We're so glad you’re enjoying our selection. We look forward to your orders in the future!

Rated 5 out of 5 stars

Easy to shop and apply the discount

Easy to shop and apply the discount, not wait to long to received package …

April 6, 2026
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Reply from eCosmetics.com

Thank you so much for sharing your positive experience! We are happy you found our website easy to use and that your order arrived promptly. We hope you enjoy your purchase, and look forward to your orders in the future!

Rated 5 out of 5 stars

I recently quit amazon

I recently quit amazon. E Cosmetics is a nice alternative site for buying my cosmetics and a reasonable price. Some items are even cheaper than Amazon

April 13, 2026
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Reply from eCosmetics.com

Thank you so much for your kind review! We’re thrilled to hear that you’re enjoying your experience with us and finding great value in our products. Providing quality products at competitive prices is something we truly take pride in. We look forward to your future orders!

Rated 5 out of 5 stars

The best

The best! Always have great sales and great products at prices that can’t be beat!

April 13, 2026
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Reply from eCosmetics.com

Thank you for your wonderful review. We are glad you are enjoying our products and finding great value in our offers. We truly appreciate your support. We cannot wait to have you shop with us again!

Rated 5 out of 5 stars

I like the deals

I like the deals. Shipping is quick. Keep up the good work!

April 13, 2026
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Reply from eCosmetics.com

Thank you so much for your 5-star review! We are glad to hear you are enjoying the great deals and a smooth shopping experience. Your satisfaction is our top priority, and we look forward to serving you again on your future orders.

Rated 5 out of 5 stars

I love that they’re carrying the…

I love that they’re carrying the products I like Epionce I bought some, but unfortunately, we are out of stock. Hopefully, they will be back in stock soon.

April 11, 2026
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Reply from eCosmetics.com

Thank you so much for your kind words! We’re sorry the product you’re looking for is currently out of stock. If a product is out of stock on our website, you can either join our inventory notification list or enter your email directly on the product page to be alerted as soon as it’s back in stock. We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Product was shipped and was well…

Product was shipped and was well protected. The fragrance was what I expected and was delivered in a timely fashion.

April 7, 2026
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Reply from eCosmetics.com

Thank you for your 5-star review! We’re delighted to hear that your order arrived well protected and that the fragrance met your expectations. We truly appreciate your support and are so glad you had a smooth and timely experience. We look forward to your future orders!

Rated 5 out of 5 stars

I think the price is good, free shipping

Price, I like the product

April 12, 2026
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Reply from eCosmetics.com

Thank you for your great review! We are so happy to hear you had a positive experience with our products and you loved the prices. We look forward to your next order with us.

Rated 5 out of 5 stars

I love to have the option of finding…

I love to have the option of finding this Spanish products in US!

April 13, 2026
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Reply from eCosmetics.com

Thank you so much for your 5-star review! We’re so happy to offer a selection of Spanish products and make them more accessible to you. It means a lot to hear that you’re enjoying this option. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Ordering was easy!

April 13, 2026
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Reply from eCosmetics.com

Thank you so much for your 5-star review! We truly appreciate your kind words and positive feedback. Thank you taking the time to share your experience. It means a lot to us to know that everything met your expectations. Your support is greatly valued!

Rated 2 out of 5 stars

I cannot track my package

I cannot track my package

April 10, 2026
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Reply from eCosmetics.com

Thank you for bringing this to our attention, and we’re sorry for any confusion.
Your order has shipped and is currently with the carrier. Once an order ships, a tracking email is automatically sent to the email address on file, though it can occasionally land in spam or promotional folders. We’ve sent your tracking details directly as well so you have everything on hand. If you need anything further, our team is available daily from 8 a.m. to 9 p.m. EST (Mon–Fri) and 9 a.m. to 7 p.m. EST (Sat–Sun) at 1-800-349-8192 or customercare@ecosmetics.com.

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