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Company details

  1. Catering Food and Drink Supplier

Written by the company

TBH Packaging is a family run business, offering catering disposables within the food & drinks service sector. We aim to provide you with high quality packaging at more cost effective rates, whilst ensuring swift delivery to guarantee your business runs as smoothly as possible!


Contact info

3.1

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No response from TBH

I ordered with my billing and shipping address correctly. Just to get a confirmation with a strange shipping address I have no clue about. Sent TBH email, leave a message on their queries portal online, call them a dozen times and nobody answers.

£190
I don’t know what’s going on

December 1, 2025
Unprompted review
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Rated 2 out of 5 stars

Disappointed

Good products at fair prices, but the customer service is terrible. I’ve spent well over £500 with them, and on my most recent £100 order, the sample packaging I ordered never arrived. Despite multiple emails and requests to resolve the issue, nothing was done. In the end, I had to order from an alternative company.

September 21, 2025
Unprompted review
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