Ecowise heating and cooling Reviews 41

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After oil supply problems with sludge residue in the boiler oil supple pipe my neighbour and I both had our oil tanks cleaned with new valves, filters and level sights fitted. They turned up on time,... See more

Rated 5 out of 5 stars

Would Highly Recommend our boiler went out Friday got in touch with gas wise today Monday before lunch a nice lad dean was out 1st thing.. expected too be without heating for good but then within 15 m... See more

Rated 5 out of 5 stars

The service provided by Carl and John was outstanding. They came to fit a new boiler in quite a confined space. They were courteous and nothing was too much trouble to ensure that they did a thorough... See more

Rated 5 out of 5 stars

Excellent service from John who came at short notice to fix our heating on 4th Dec as British Gas couldn't send anyone till 14th even though we have Homecare. Very professional and courteous. Would hi... See more

Company replied

Company details

  1. Gas Installation Service
  2. Air Conditioning System Supplier

Written by the company

We install domestic and commercial boilers and air conditioning. Why not get an instant online quote on our website or please contact us to have a chat with us. Ecowise heating and cooling is a trading style of Ecowise plumbing and heating ltd.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Excellent …

Would Highly Recommend our boiler went out Friday got in touch with gas wise today Monday before lunch a nice lad dean was out 1st thing.. expected too be without heating for good but then within 15 mins Dean had the boiler back up and running explaining everything 10/10 very good company

February 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding work and service

The service provided by Carl and John was outstanding. They came to fit a new boiler in quite a confined space. They were courteous and nothing was too much trouble to ensure that they did a thorough job.
They cleaned our system and waited to ensure that each radiator and the hot water were both working properly.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor instillation of boiler with missing parts, in'correct sized parts. No care or pride tsjen.

Installed a Worcester Greenstar 400 self filling boiler in 2022.
Gas connection to boiler loosely fitted so gas leaked into room un-notoced for 2 years
Am in high hard water area 400mmp but he, the owner, owner, ticked NO to hard water area so then did not install Worcester protector - hence it needed a new heating plate after 2 years due to limescale.
The cleaning attachment, that any sludge from pipes and radiators are collected into was the size for a small flat instead of for a 4 bed house.
Had nothing but problems with it.
Rang and asked him to put in limescale protector pipe and gadget from Worceater that should have been fitted on instillation. Also asked for correct sized cleaner to be exchanged.
He laughed and refused point blank and told me to go moan to Worcester. Was extremely rude.
He has been reported.
I would not recommend at all.

November 6, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

After oil supply problems with sludge residue in the boiler oil supple pipe my neighbour and I both had our oil tanks cleaned with new valves, filters and level sights fitted. They turned up on time, told us what they were going to do, completed the jobs with no mess and tested the valves and boiler operation. An efficient, proficient and friendly business.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Owen was amazing

Owen was amazing. Came last week with 2 lads. Sorted out our loft instalation. Honestly Owen was amazing. The team was with us for 3 days and had such a laugh and were so professional. Owen/Asad/Yunis/Anthony thank you very much. 10/10.

September 18, 2024
Unprompted review
Ecowise heating and cooling logo

Reply from Ecowise heating and cooling

Hi Imran, I'm afraid you've left this review for the wrong company. Could you kindly delete this review and find the correct company.
Thank you.

Rated 5 out of 5 stars

Great service

They were polite efficient and they explained all the controls on our new boiler. They left the room very clean and tidy. The price was also very competitive.

July 25, 2024
Advertisement
Rated 5 out of 5 stars

First class heating engineers

First class heating engineers

When running a grade I listed church over 1000 years old, it is important to use a company which is used to dealing with historic buildings and Ecowise are such an organisation.

November 18, 2023
Rated 5 out of 5 stars

10/10 would recommend

Great service and very professional. A neat and tidy install with fantastic support when we encountered a very minor manufacturing fault with the boiler. Would feel confident recommending Ecowise to friends and family.

August 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look