Beyond disappointed as well as frustrated
I bought the ECTACO Partner LUX 3 Multi 8 language Free Speech Electronic Translator. The product is extremely poor and extremely inaccurate with regards to the translation from English into Italian. When I first tried to use it the translation in Italian was wrong. This was verified by my partner who is Italian. I then tried to use it again but it has lost power and I could not power it up. i reported this to Ectaco who failed to respond. I finally got a response and was told to return it which I did via signed for delivery at a cost to me of £22. When I chased for my refund it took 9 emails and a raised dispute into Paypal before they actually responded. To rub salt into the wounds they have settled less £20 which they claim they paid for postage. I am beyond disappointed as I bought this in good faith. I would avoid these cowboys at all costs.








