Ed & Sarna Vintage Eyewear Reviews 112

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience with these guys. I've ordered glasses a couple times and every time is great- quick shipping (I live in the USA) and great service.

Rated 5 out of 5 stars

knowledgeable , quick response , know their stocks well, Adam is so helpful and patient we emailed back-and-forth like a dozen times - even gave me a recommendation for a model that I ended up loving.... See more

Rated 5 out of 5 stars

An incredible range of glasses you just won’t see anywhere else, paired with a fantastic customer journey and speedy delivery. It’s always nice to buy from a brand that is clearly fascinated with the... See more

Rated 5 out of 5 stars

You can be absolutely sure to find something beautiful, unique and spectacular every time you visit Ed & Sarna. I’ve placed 2 orders with them and the process has always been super smooth. Overseas... See more

Company details

  1. Sunglasses Store

Written by the company

Suppliers of the world's finest designer vintage sunglasses and eyeglasses


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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Rated 5 out of 5 stars

Stunning sunglasses and fast delivery

Great service. Beautiful pair of sunglasses arrived fast (paid next day delivery) and exceeded expectations on look, fit and quality!
Been a customer for years (prescription and non-prescription sunglasses) and don’t go anywhere else.
love the frames, so many compliments too!

July 17, 2022
Rated 5 out of 5 stars

Highly Recommend

Shipment was fast and the product was as described, and they were so well packaged. I'm excited to wear these cute, unique vintage glasses and tell everyone where I got them. I will be buying more eyeglasses from Ed&Sarna in the future.

July 16, 2022
Rated 5 out of 5 stars

My new go-to!

This is my new go-to for awesome vintage sunglasses! I got the glasses I ordered to the US in under a week, and they are so cool. Their customer service is amazing as well. I typed my email address incorrectly on my order, but they were able to just go in and correct it with no hassle or problems whatsoever. Overall was a fantastic experience, and there is no doubt I will be returning to them for all my future vintage sunglasses needs!

June 29, 2022
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Rated 1 out of 5 stars

the Quality is horrible

the Quality is horrible , the lenses have scratches all on them

June 5, 2022
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Reply from Ed & Sarna Vintage Eyewear

Hi Joshua

Firstly we would like to apologise that we didn't meet the standard you expected for your purchase with us.

Your review mentioned that your lenses were scratched. The lenses in both of the frames you purchased are just plastic demo lenses and are used to keep the frame from warping, they are not meant to be worn and should be replaced.

We sell our frames like this as an option as lots of our customers need their prescription lenses fitted by their optician in person but don't like the selection of frames at their local store.

If you do not need a prescription I would advise you fit these with a UV treated clear lens at your local optician, this will make the frames ready to wear. This will not cost you much and will make both frames ready to wear.

Was this the only issue with the frames or was there something else? We value your feedback and will try and make it clear to future customers that if they purchase glasses frames without prescription they will need to replace the demo lenses.

I have emailed you to see if we can help you out and I look forward to putting this right for you.

Ed

Rated 5 out of 5 stars

Ed&Sarna were great

Ed&Sarna were great. Sunglasses were perfect and the service was amazing.

May 30, 2022
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Reply from Ed & Sarna Vintage Eyewear

Thanks Abi, I am glad you enjoy your frames.

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Rated 1 out of 5 stars

Sunglasses did not fit well bad international return policy

Sunglasses did not fit well and since I live outside of the UK the cost of returning is more than the sunglasses. I wish returns were free internationally.

April 15, 2022
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Reply from Ed & Sarna Vintage Eyewear

Hi Abe,

We are sorry to hear that your return delivery cost is higher than your frame. Please contact us at info@edandsarna.com quoting your order number and we will see if we can use our courier network to find a better postage price for you.

We would love to be able to offer free returns to all our customers but we have not found a solution that is satisfactory yet.

Thank you once again for your order and we look forward to receiving your email.

Ed

Ed & Sarna Vintage Eyewear

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