edelrad.de Reviews 32

TrustScore 4.5 out of 5

4.7

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Company details

  1. Bicycle Store

Written by the company

Experte für Premiumfahrräder aus Carbon


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Super fast/efficient

Super fast, super efficient. The order was on its way a few hours after my purchase online while paying via bank transfer from the UK to Germany. The order arrived in the UK without issues.

December 6, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent experience with Edelrad

I bought a road frame from them.
Quality service ... very very serious site.
If you need information, Stefan will not hesitate to inform you well and very quickly.
In terms of delivery, it is also very serious.
I live in France, I received my frame very quickly and very well packaged ... Result, a new frame at a really correct price.
A big thank you to Edelrad for his seriousness.
I advise and recommend Edelrad.
Thanks also to Stefan for his help and advice.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and great prices

Highly recommended bike shop. I bought a bike online which was quickly sent to me in Sweden hasslefree. Stefan was very helpful and answered my questions quickly and patiently. The bike came extremely well packaged. Very competetive prices compared to others.

I will definitely be back next time I am investing in a new bike. Only improvment I could make would be to add Visa/Mastercard as a payment option.

April 6, 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding.

I've just bought a Beautiful BMC TMR01 from here and the service was fantastic.
It was certainly the best price i could find in all of Europe and the knowledgeable help, advice and good honoured chat from Stephan was an added bonus.
I'd read good reviews but I was still a little sceptical sending a wire transfer for a few thousand euros but I needn't haven worried. Stephan kept me updated all along and I was able to track my order which arrived 4 days after making payment.
I suppose the only improvement would be if they took credit card payments especially when a bike may be several thousand e 's but overall it was a great experience and certainly out shone many UK outlets that I've dealt with. Well done Stephan and the Edelrad team!

March 6, 2015
Unprompted review
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Rated 5 out of 5 stars

Perfect!

A friend and I have just bought two bikes at Edelrad.de. We have throughout the process got a fantastic service. Stephan is the guy we talked to and he responded quickly to emails, knew what he was talking about and came up with a really good price on the bikes.

We drove down and picked up the bikes at Edelrad.de and got in the shop a very good service.

When we shall purchase parts for our bikes or other accessories in the future - will it be at Edelrad.de

I can only recommend others to shop at Edelrad.de

October 12, 2012
Unprompted review
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