Eden Garden Rooms Reviews 58

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and pleasant demeanor, making every interaction enjoyable and productive. The quality of the product and service is frequently highlighted as excellent, with many people appreciating the high standards of craftsmanship and the attention to detail in the finished garden rooms. Reviewers are particularly impressed with the efficient project management, clear communication throughout the process, and the team's ability to deliver on time and within budget. The customer service is consistently described as outstanding, with the team going above and beyond to accommodate changes, address minor issues quickly, and provide expert advice, ensuring a seamless and satisfying experience from initial contact to final sign-off.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Quality

People report positive experiences with quality, consistently praising the excellent product quality and... See more

Service

Customers consistently note positive experiences with service, highlighting the excellent communication,... See more

Product

Reviewers mention positive feedback about product, consistently praising its excellent quality and design.... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and a strong... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our garden room was fully installed from ca 6weeks from initial visit with Wes. I cannot speak highly enough of the whole team, who were incredible to deal with. Design/carpentry/project management... See more

Rated 5 out of 5 stars

An excellent experience from start to finish. Highly professional team, very thorough. Couldn't rate them more highly. Matt our builder/carpenter/plasterer/painter was very talented and did a fantasti... See more

Rated 5 out of 5 stars

The team are super professional and helpful. The build only took 2 weeks and during that time the team did everything possible to keep the time scales on track. The garden room looks amazing and is i... See more

Rated 5 out of 5 stars

Eden have a first class product but it’s the team you deal with that make them special. From the initial contact through to the final sign off every representative showed a real passion to get it righ... See more


Company details

  1. Garden Building Supplier

Written by the company

Eden Garden Rooms - Industry leading company in bespoke, contemporary, luxury garden rooms throughout Southern England. Visually stunning yet practical. Our Cedar clad garden rooms are built to high standards making ideal garden studios


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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Rated 5 out of 5 stars

Great aftercare service

Great aftercare service. Dan provided superb communication throughout and did a good job. He took time to explain what he had done, fully resolved the issue and left things clean and tidy. Would highly recommend. Many thanks

June 3, 2026
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Rated 5 out of 5 stars

The team from Eden Garden Rooms were Amazing

The team from Eden Garden Rooms were amazing from the beginning. Wes contacted me promptly and we arranged a site visit that was convenient to me. Wes was up front and honest about my ideas for the room, and gave great advice. You can tell Wes has years of experience.

Max, my lead builder, was very efficient and knowledgeable. He always went that little bit further to ensure the build was perfect. On his advice I decided to upgrade to having the exterior painted with osmo oil, which is a decision I am so glad I made now.

The entire team arrived when they said they would, were polite and made me feel I was a part of the build experience. Even in the pouring rain, there were no complaints, they just got on with the job.

The decision to add the path and fix the conservatory steps rounded off the project, and has made the room feel more of an extension than an annex to the house. Stephen spent a lot of time discussing options here to ensure I got the look and feel that I wanted. And he really is a grafter.

They say you pay for what you get, and in this case I certainly have. I honestly feel like I have gotten the best of the deal here, and our family now have a games room to create memories for years and years to come.

Thank you so much to the entire Eden team for helping me to achieve a dream I have had for many years. I Highly recommend Eden Garden Rooms if you are looking for that extra special space, or even a home office.

May 14, 2026
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Rated 5 out of 5 stars

My Eden journey was a very lovely one…

My Eden journey was a very lovely one from start to finish. I can’t praise the team enough.
From Barry (and his helper) putting in the screw piles, to Matt the builder, to Sean and Callum (father and son) plasterers and finally to Dan and Oz the electricians. Must not forget Wes who organised my enquiry and design and planning permission and got the dream rolling. Also thanks to Mick there at the very beginning and signing off.
This project was part of a larger home renovation hence why it’s not quite finished. The electrics were tested but not connected to the meter, by design. And I didn’t have an engineered wood floor, a porcelain tile floor is to be laid, as it’s going to be an art studio.
As you can see the dogs absolutely love it as do I. It’s a beautiful addition and fits so well into the plot. I really feel I’m in nature with all the trees surrounding.
Their customer care is second to none and I’m sure if any problem did arise they would be there at the end of the phone.
Highly recommend. My thanks to you all again.
Jane and the dogs.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Eden Garden Room - a great experience

The team from Eden were friendly, professional, highly skilled and well resourced. Barry and George were the prep guys. Rich, a supremely gifted craftsman and carpenter, built the studio from the floor up, Dan and Oz fitted the electrics with no fuss over the course of a day, then Sam arrived a day later to collect the left oivers. Finally Mick visited to make sure the build was to spec and we were happy with it. It is an awesome addition to our property and has a beautiful aspect and karma. Thank you Eden!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Our experience with Eden Garden Rooms…

Our experience with Eden Garden Rooms was an enjoyably positive one as it has a strong customer focus with good communication throughout.  Tim, their helpful sales chap, was excellent with all our questions and requests dealt with quickly.  The build team, Jason, Zak and Dave with electricians Dan and Ozel were professional, conscientious with a good eye for detail as well as being personable and friendly..... as well as Duncan and Stephen putting the piles in at the beginning with Barry, George and Dave doing the initial clearance and project manager Mick.  
We're very happy with our garden room and would highly recommend Eden Garden Rooms. 

January 4, 2026
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Rated 5 out of 5 stars

An excellent experience from start to finish…

An excellent experience from start to finish. Highly professional team, very thorough. Couldn't rate them more highly. Matt our builder/carpenter/plasterer/painter was very talented and did a fantastic job. Stephen did a great job managing the project and Duncan was brilliant at the outset laying out the vision. The end product was even better than I hoped for. They were also very amenable to changes and amendments as the build progressed and decisions needed to be made. I couldn't recommend them more highly.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic all round

Our garden room was fully installed from ca 6weeks from initial visit with Wes. I cannot speak highly enough of the whole team, who were incredible to deal with. Design/carpentry/project management/electrician/CEO/finance - everyone really was a pleasure to work with.
The room itself looks fantastic and we could not be happier.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Eden Garden Rooms fantastic after-sales care

Eden Garden Rooms installed my beautiful garden office back in 2015, and I've used it almost every day since then as an office and refuge to write and create. A decade later, their ongoing service and after-sales care mean that it's still as good as new. Their building team Dan, Seve and Travis were a delight to work with and went the extra mile to ensure the room will still be a happy place for me to work for another decade to come.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier…

We couldn’t be happier with our experience working with Eden Gardens. From our very first conversation with Julia and first meeting with Wes it was clear that they genuinely care about their customers and take immense pride in their craft.
What really sets them apart are their team and their personal touch. Every interaction felt warm, honest, and transparent. From project manager Mick, the ground workers Barry and Ricky, the builders Seve and Travis, electrician Dan (1),and the completion team Jonny and Dan (2)- they all listened carefully to our ideas, offered thoughtful suggestions, and guided us through each stage of the process with patience and expertise. Nothing ever felt rushed or “salesy” — just sincere, knowledgeable advice from people who clearly love what they do.
The quality of the workmanship is outstanding. Our garden room has completely transformed our outdoor area and we can’t wait to make full use of the space.The attention to detail is exceptional — from the foundations to the finishing touches (especially the amazing tiling detail by Jonny!)Every element feels solid, beautifully built, and designed to last.
The team were punctual, respectful, and incredibly tidy throughout the build. They treated our home as if it were their own, and their communication was excellent from start to finish. We always knew what was happening and felt confident we were in safe hands.
It’s rare to find a company that combines skill, integrity, and genuine care in the way Eden Gardens does. If you’re considering a garden room, we wholeheartedly recommend them. They don’t just build beautiful spaces — they create something truly special.

February 20, 2026
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Rated 5 out of 5 stars

100% recommend Eden

Brilliant work from Eden, we love our new garden room. Process was quick and simple and everything was included which was one of the key points for us. They even arranged a skip and removed our old sheds to make way for the new room. The building team were polite, helpful and tidy and the quality of the finish is superb.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't fault them!

Genuinely couldn't fault them.

A tight space at the end of the garden which Eden Garden Rooms managed to get the maximum out of as they built the garden room from the inside out (rather than outside in) which meant the building could be closer to the edges of the garden and was nearly 1/3 bigger than other companies could achieve (for a similar quote).

I had some specific requirements (e.g. soundproofing & reinforced floor to deal with heavy music equipment) that were absolutley no problem for them to accommodate, and communication with all departments was easy from start to finish.

Fast turnaround with minimal disruption too - I was extremely skeptical about whether they could really build and finish in two weeks (some competitors quoted 6 weeks from start to finish), but they did so without compromising on quality.

Special shout out to Jack and Jacob who conducted the build in terrible January weather and were a delight throughout!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

High quality company

High quality company, Eden were excellent from start to finish. We were treated as individual having a design tailored to our needs from the initial call out for a quote and there were no pushy sales. The whole team were very professional and had a high standard of work, problem solving when needed and communicating everything to us along the way. All the workpeople knew their stuff - from the builders to the electrician and plasterers and they were all polite and courteous. The timescale was quick but the job was thorough. Everything was built to building regulations so there were no problems with any queries over permitted development. Eden gave great customer service, any questions and queries were dealt with immediately. We are so pleased with our finished office, we have had lots of compliments on it and it is such high quality (better insulated than our home!) Would recommend as excellent peace of mind knowing you are in good hands. A big thank you to Duncan and the team.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Eden Garden Rooms

Eden Garden Rooms; from the moment of first contact to final installation of our garden room, it was a balance of great service, understanding our requirements within the constraints of the space and permitted development, to the final outcome, which met our expectations. Everything from accommodating our future use of the room to sourcing a Smart AC unit, the team went above and beyond.

Aftersales and consultation with the team has been spot on too; simple queries and advice with no hassle or delay. Which really is what this review is based upon, since the install of our Eden Garden Rooms; Wes is always available to respond to queries of all types.

Thank you Eden Garden Rooms’ Team

January 2, 2026
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Rated 5 out of 5 stars

We went with Eden Garden rooms and…

We went with Eden Garden rooms and haven't regretted it for one second. The communication, service and workmanship is absolutely excellent!
I can't recommend them high enough.
Every question is answered and sometimes even dealt with within one day. They have been very good.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic experience with Eden, everyone we worked with were brilliant, considerate and helpful. From the first meeting with Wes he was enthusiastic and thoughtful about the design, he helped us through a very painful planning process and designed exactly what we wanted (gym and sauna). Construction went really well with Rich doing the main build along side help from Dan, Ellis and Steven. Communication was great throughout the process and everyone knows their stuff, we recently completed the build and the aftercare has been excellent so far. I wouldn't hesitate to recommend Eden.

December 19, 2025
Unprompted review

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