Hideaway Garden Rooms Reviews 26

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Really happy with our garden room from Hideaway. The team were all very friendly, professional and very respectful of our home, even though they had to bring materials through the house as we don’t ha... See more

Company replied

Rated 5 out of 5 stars

Had a hideaway build a garden room in Jan26, they had been excellent through the whole process, from design with Steve to building with John and his team. They are happy to help with any questions or... See more

Company replied

Rated 5 out of 5 stars

I got in touch with Hideaway garden rooms as I needed a space away from the house for recording music. Steve and his team were a pleasure to work with from the start. Always keeping me updated an... See more

Company replied

Rated 5 out of 5 stars

Can’t shout out the Hideaway team enough for the amazing job they did building our garden office. They were super efficient, tidy, and just genuinely lovely people - always a pleasure to chat to a... See more

Company replied

Company details

  1. Garden Building Supplier
  2. Shed Builder

Written by the company

At Hideaway Garden Rooms, we see your outdoor space as more than just a seasonal retreat. It’s an opportunity to create a year-round sanctuary, a productive workspace, or a peaceful haven. Here are six compelling reasons to choose Hideaway for your next project. Personalised service - Our dedicated team works closely with you to understand your vision and tailor every aspect of your garden room to your specific needs. We offer a bespoke service that ensures your space is uniquely yours. Quality craftsmanship - We use only the finest materials and employ skilled craftsmen to ensure that your garden room is built to the highest standards. Our attention to detail guarantees a finish that is both durable and aesthetically pleasing. Comprehensive warranty - We stand by the quality of our work, offering a comprehensive warranty on all our garden rooms. This gives you peace of mind, knowing that your investment is protected. Stress-free process - From the first consultation to the final handover, we manage every aspect of the project, providing regular updates and maintaining clear communication. Our goal is to make the process as smooth and enjoyable as possible for you. Innovative design - Our team is committed to designing bespoke garden rooms that are not only functional but also stylish. Whether you need a home office, a gym, or a creative studio, we create spaces that inspire and elevate your lifestyle. Sustainable practices - We are committed to environmentally friendly practices, sourcing sustainable materials and implementing long-term eco-friendly building techniques. Our garden rooms are designed to be energy-efficient and have a minimal environmental impact.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Really happy with our garden room

Really happy with our garden room from Hideaway. The team were all very friendly, professional and very respectful of our home, even though they had to bring materials through the house as we don’t have side access. It was great being able to customise all aspects of the build, it means it exactly suits are needs. Overall a great experience and we’d definitely recommend them.

February 26, 2026
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Phillip,
Thank you very much for the 5-star review. We're delighted to hear everything went smoothly for you and that you were happy with our service! Your support means a lot to us, and it means a lot to the team to hear we were able to make the build fit all of your needs.
All the best,
The Hideaway Team

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Rated 5 out of 5 stars

Jan 26 Build

Had a hideaway build a garden room in Jan26, they had been excellent through the whole process, from design with Steve to building with John and his team. They are happy to help with any questions or queries you have and the people on site where very professional, clean and helpful, particularly when
Parking was difficult at my property. Would highly recommend Hideaway if you are considering a garden room.

January 9, 2026
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Manpreet,
We really appreciate you leaving us such a thoughtful review, and that the process from start to finish was excellent. It's fantastic to know you had a good experience with us, and we're grateful for your support.
Kind regards,
The Hideaway Team

Rated 5 out of 5 stars

Garden Studio

I got in touch with Hideaway garden rooms as I needed a space away from the house for recording music.
Steve and his team were a pleasure to work with from the start. Always keeping me updated and actually got to work on the project earlier than planned, which was great.
The finished space is amazing and has been done to a really high quality.
I can highly recommend these guys if you’re looking for a lovely office/studio for your garden.
Thanks again guys

January 12, 2026
Unprompted review
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Reply from Hideaway Garden Rooms

Hi John,
Thanks so much for your kind words. It's great to hear that everything went well and that you were happy with the service you received, and we hope the studio has been getting lots of use! This review really means a lot to the team.
Many thanks,
The Hideaway Team

Rated 5 out of 5 stars

Great from start to finish.

Great from start to finish.

Hideaway provided a professional experience, carefully walking through all the options to ensure that I was able to maximise the potential for my budget. This included making some modifications during the job.

The build team were timely, focused and delivered a high quality finish.

Would thoroughly recommend

January 22, 2026
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Calvin,
Thank you for your lovely review and the 5 stars. We're really glad to hear you had such a positive experience with us. We truly appreciate you taking the time to share your feedback and for your recommendation.
Best regards,
The Hideaway Team

Rated 5 out of 5 stars

Highly professional service and a great result

We chose Hideaway to build a “Willow Retreat” room to use as an office and gym space. Every interaction with Hideway, from the early conversations to completion, was friendly, highly professional and consistent. We found this continued with every member of the team not just the owners or salespeople. The builders were always friendly, made sure to speak to us for any decisions or issues and were very mindful to not disturb our neighbours. The build was not easy as the weather was below freezing, and a bad bout of flu went through their team. However, they worked incredibly hard to keep the build close to the schedule they had set out beforehand. We’re very happy with the outcome: the garden room looks great and is of high quality. A big thank you to Matt, Mark, Steve, and the whole team. Overall, a very refreshing experience to work with a building company that is very clear on what they will do and then follows through to deliver exactly what they say.

December 15, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Matt,
Thank you for the wonderful review. We're really happy to hear that everything went well and that you had a good experience with us. Your feedback is truly appreciated, and will be passed onto to the whole team. You were a pleasure to work with, and we are so glad to hear you were happy with our efforts through the harsh weather!
All the best,
The Hideaway Team

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Rated 5 out of 5 stars

Couldn’t be happier!

Hideaway designed and built our garden room in Autumn 2025, and I’m very happy to recommend them. They took great care in getting every detail right and worked closely with us to refine the design so it was exactly what we wanted. The build quality is outstanding, and the construction team were quick, tidy, and genuinely friendly.

The project was delivered on time and on budget and has been a fantastic upgrade to our home. More recently, we had a minor issue with one of the sliding doors, and the aftercare was excellent — the team responded immediately and resolved it without any issues. That level of service is what truly sets Hideaway apart.

Highly recommended!

October 16, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Ah Ben! - Thank you for such a lovely review and thank you for being such a gent throughout. - I'll pass your good words on to the team.

Rated 5 out of 5 stars

Outstanding quality and service from…

Outstanding quality and service from start to finish

I couldn’t be happier with my experience with Hideaway Garden Room Company. From the very first consultation to the final installation, the entire process was professional, well-organised, and completely stress-free.

The team took the time to understand exactly what I wanted and offered clear, honest advice throughout. Communication was excellent — every step was explained, timelines were met, and any questions I had were answered promptly and thoroughly.

The build quality is exceptional. The garden room looks fantastic, feels solid and well-insulated, and has genuinely transformed how I use my space. The attention to detail, craftsmanship, and finishing touches really set Hideaway apart from other companies I considered.

The installers were punctual, respectful, and left everything clean and tidy at the end of each day. It’s clear they take real pride in their work.

I would wholeheartedly recommend Hideaway Garden Room Company to anyone looking for a high-quality garden room and a company you can truly trust. A brilliant investment and an even better experience

December 8, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Thank you so much Ele for your lovely review. - We're really glad you're loving the space. Anything you need you know where we are still!

Rated 5 out of 5 stars

Fab garden room…

Really pleased with our new garden room. Hideaway's have been helpful and professional through out. Excellent quality product, great communication throughout the process and all contractors invovled throughout the build process were friendly and helpful. We love our new outdoor space.

October 31, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Emma - It's music to our ears hearing how much our clients love their outdoor space! We hope you continue to enjoy it for many years to come. Anything you need we're still just a message away. - I'll pass your kind words on to the team.

Rated 5 out of 5 stars

Highly recommend the Hideaway Team!

I want to say a huge thank you to the whole team at Hideaway. From start to finish, the entire process was incredibly smooth - from the initial design stage right through to the final build.

I went for their maple lodge design and their team really did work tirelessly to allow flexibility to customise it exactly to my needs, including incorporating both an office and a shower room. They worked closely with my landscaping company, speaking directly to them so everything came together which made things much easier for me!

Having dealt with many building companies, communication was second to none and I was always kept informed. I’m absolutely delighted with the finished build and wouldn’t hesitate to recommend Hideaway to anyone considering a garden room.

Thanks to the team!

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Hideaway team were a pleasure

Can’t shout out the Hideaway team enough for the amazing job they did building our garden office. They were super efficient, tidy, and just genuinely lovely people - always a pleasure to chat to and work with!

They managed the whole project really well, keeping me in the loop about any tweaks or timeline changes (all for good reasons) and were always happy to share their honest advice and recommendations.

We’ve been using the office daily for a few months now - for both work and play - and it’s been brilliant. The craftsmanship and comfort are top-notch, and it’s honestly made a huge difference to our day-to-day life.

August 28, 2025
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Reply from Hideaway Garden Rooms

Hi,
Thanks so much for your kind words and the 5-star rating. We're delighted to hear you had a smooth and positive experience with us. It really means a lot that you took the time to share your feedback. It was a pleasure working with you and we hope you continue to get great use out of your office for many years to come!
Best regards,
The Hideaway Team

Rated 5 out of 5 stars

New garden room

Really pleased with our new garden room. From start to finish the Hideaway team were great to deal with on all our requests, very professional and always responded quickly. Great communication, hard working skilled men and the project was delivered on time. Can thoroughly recommend this company.

September 26, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Fiona and Chris!
Thank you for the fantastic review. We're so glad everything went well for you and that you were happy with the service. We really appreciate your support.
Kind regards,
The Hideaway Team

Rated 5 out of 5 stars

Hard working, high standards and quality materials

Highly recommend Hideaway Garden Rooms. They are hard working, professional, friendly and highly skilled. Everything was completed within the time quoted with quality materials and well finished. Very pleased with my gym/relaxation room

September 10, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Tracy,
We really appreciate your lovely feedback. It's great to know you had a positive experience and that our team could help. We'll be sure to share your comments with everyone at the team, and hope you continue to enjoy your gym/relaxation room for many years to come!
Many thanks,
The Hideaway Team

Rated 5 out of 5 stars

Highly skilled and hard working, garden room looks great

Very pleased with my new garden room. The guys are highly skilled and hard working. It looks great and I definitely recommend Hideaway Garden Rooms. Everything was completed within the time specified and all rubbish cleared away.

September 10, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Tracy,
Thank you so much for taking the time to leave us such a kind review. We're really pleased to hear you had a great experience with us and for your recommendation! Feedback like this genuinely means a lot to our team.
Best wishes,
The Hideaway Team

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Rated 5 out of 5 stars

Would highly recommend

We had a great experience with Hideaway. The workers were friendly, punctual and considerate at all times. They worked through some incredibly high temperatures yet their work never slowed. We’re very happy with the end result and would highly recommend them!

July 18, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi,
Thank you for the 5-star review! We're really glad to hear you had a positive experience. Your support and feedback are greatly appreciated.
Best wishes,
The Hideaway Team

Rated 5 out of 5 stars

We’d give them 10 stars if we could …

In an industry where trade services are all too often deteriorating, Hideaway came in like a breath of fresh air. From the very beginning, their approach stood out—customer-focused, dedicated to excellence, genuinely professional and truly committed to delivering quality.

We couldn’t be happier with the incredible job they did in building our garden room. The team was reliable, respectful and a pleasure to work with throughout the entire process. They took the time to understand our needs, offered expert guidance and delivered a result that exceeded all expectations.

The quality of their craftsmanship is outstanding—every detail has been finished to the highest standard and the space feels both solid and beautifully designed. It’s clear that excellence is at the heart of everything they do. The garden room has quickly become one of our favourite parts of the home and we’re so grateful to the entire team for bringing our vision to life.

What truly sets Hideaway apart is their commitment to customer satisfaction even after the build is complete. Their snagging process was incredibly thorough and didn’t stop until we were 100% happy. Even beyond handover, their support has remained responsive and helpful, giving us complete peace of mind.

If you’re looking for a company that combines professionalism with top-quality work and a genuine passion for what they do, we wholeheartedly recommend Hideaway.

June 30, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Wow, Alejandro! - Thank you so much for your beautiful words. It truly means the world to us that you had such a positive experience. From day one, it was a pleasure working with you, and seeing your garden room become a space you love is exactly why we do what we do.

We’re especially grateful for your trust, your kindness throughout the process, and for taking the time to share this. If you ever need anything at all, we're always here!

Rated 5 out of 5 stars

Perfect garden retreat

Hideaway built my garden room in January and I was honestly amazed at how warm it stayed, especially compared to a friend’s room from another company! I didn’t expect to notice such a big difference but I’m guessing it’s down to the ‘premium insulation’ package they include as standard. Even on cold mornings, it felt cosy without blasting the heater constantly. I’ve used the space daily since completion. Couldn’t be more chuffed! - Thanks again Matt, Steve, Mark, Matt W and Craig!

January 23, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Aimee,
Thank you for the amazing feedback and the 5 stars! We're very happy to hear you had a great experience with our team. We appreciate you taking the time to share your thoughts, and will pass on your words to the team!
Kind regards,
The Hideaway Team

Rated 5 out of 5 stars

Amazing service

Amazing service! What really impressed me about Hideaway wasn’t just the quality of the build (which was fantastic) but was how responsive and helpful they were right up until completion. That ongoing support reassured me I’d chosen the right company. It's so refreshing being able to get hold of a company in the evenings and weekends too! - Thanks again to the whole team, who were friendly, efficient and clearly proud of their work.

July 1, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Christine!
We really appreciate you leaving us such a great review! It's fantastic to hear you had a positive experience with us, and for your kind words. We pride ourselves in our responsiveness and support, so this mean a lot.
All the best,
The Hideaway Team.

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Rated 5 out of 5 stars

Very happy with our new garden room

Very happy with our new garden room. The team from start to finish worked professionally and to a high level. All went smoothly and we are enjoying our new garden room.

I would highly recommend the team. That you for the regular communication and making sure the design worked within the tight space we had.

June 4, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi,
Thanks so much for your kind review. We're delighted to hear everything went smoothly and that you were happy with the service. Your feedback means a lot to our team.
Many thanks,
The Hideaway Team

Rated 5 out of 5 stars

Highly Recommend — Outstanding from Start to Finish

We had a fantastic experience working with the team at Hideaway Garden Rooms from start to finish. Communication during the design stage was prompt, professional and solution-focused — every request we made, from upgrading to a wider set of sliding doors to adding LED lighting and air conditioning, was handled smoothly and at fair additional cost. Among all the companies we spoke to, their responsiveness and efficiency stood out.

The build itself was well managed with steady daily progress and regular updates. The on-site team were friendly, respectful and clearly took pride in their work. Aftercare has also been excellent — we’ve always felt they’re willing to go the extra mile to ensure the space remains safe and comfortable.

Both the interior fit-out and exterior composite cladding were finished to a high standard, and the garden room has completely transformed our outdoor space. It looks beautiful day and night and feels like a truly worthwhile investment.

We’re especially grateful to Mark, Matthew, Steve, Matt and John for their support throughout. It’s been a pleasure working with such a committed and capable team — we highly recommend them.

April 15, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Hi Jamie,
Thank you for the fantastic 5-star review! We're really pleased to hear you had a great experience with us, and that you were satisfied with the whole process from start to finish! We truly appreciate you taking the time to share your feedback, it means a lot.
Best regards,
The Hideaway Team

Rated 5 out of 5 stars

My new office is fantastic!

My new office is fantastic. Hideaway Garden Rooms were 100% focused on the job, they were onsite everyday from start to finish and clearly took pride in delivering a great product. I had only recently moved into my home and was concerned that the building work in the garden might disrupt my new neighbours...now that the build has finished ALL of my neighbours have gone out of their way to tell me what fantastic workmen were onsite, they were considerate and friendly and all my neighbours were impressed by their work ethic.

April 28, 2025
Unprompted review
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Reply from Hideaway Garden Rooms

Thank you so much for your kind words, Rachel! - we’re absolutely delighted to hear that you’re enjoying your new office space!

It means a great deal to us that you felt supported throughout the entire process, and we’re especially proud to hear your neighbours were just as impressed with our team as you were. We genuinely believe that how we work is just as important as what we build and your feedback reinforces the pride we take in delivering not only high-quality garden rooms but also a positive experience for you and your community.

On behalf of the whole team, thank you again for trusting Hideaway Garden Rooms - we wish you all the best in your new space and we’re always here if you need anything further.

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