Went today for a classic whisky tour, we have never done a whisky tour before so wasnt sure what to expect, Steven who was leading our tour was fantastic, knew his stuff and was so enthusiastic, great... See more
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Got a really good deal on my recent purchase with Eden Mills, 20% off and free delivery. I bought one of my old favourites coconut and passion fruit and also treated myself to the new Wild Card, can’... See more
Company replied
Amazing customer service. I purchased a bottle of Eden Mill Original Gin whilst on holiday in St Andrews and unfortunately left the bottle at a nearby restaurant after having lunch. It was only when... See more
As always, fast delivery everything is well packaged for transport and amazing gin!
Company details
Written by the company
Eden Mill St Andrews are distillers of Scottish gins and Single Malt whiskies. Their brand-new distillery is due to be come operational in early 2025 with the visitor centre opening its doors to the public a few months later.
Contact info
Eden Mill, Main Street, KY16 0US, St Andrews
- +44 (0) 1334 834 038
- trustpilot@edenmill.com
- edenmill.com
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Love their ready mixes
Great easy to use online ordering, I love the ready mixers and delivery was secure and swift. I have bought from them before and always love their different flavours available.
July 24, 2023
Reply from Eden Mill
Hello Jeremy,
Thanks very much for taking the time to leave us 5-stars! Great to hear you're a fan of our ready-to-drink range.
Kind regards,
Eden Mill
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Reply from Eden Mill
Hello Dave,
Thanks very much for taking the time to leave us 5 stars! We appreciate it 😁
Kind regards,
Eden Mill
Excellent Customer Service!
Prompt email reply from Neve and speedy delivery. Excellent customer service - thank you!
July 23, 2023
Reply from Eden Mill
Hello Paul & Audrey,
Thanks so much for taking the time to leave us a 5-star review, we really appreciate it and will pass your kind words on to Neve!
Cheers,
Eden Mill
Came on time in handy 8 packs
Came on time in handy 8 packs, easy to order from start to finish
July 23, 2023
Reply from Eden Mill
Hello Lynne,
Thanks for the 5-star review, very pleased to hear you were happy with what you ordered and with the ordering process itself.
Kind regards,
Eden Mill
Efficiency and promptness.
July 24, 2023
Reply from Eden Mill
Hello there,
Thanks very much for the great review, we appreciate it!
Kind regards,
Eden Mill
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Delivery driver was a little hasty the…
Delivery driver was a little hasty the first time and didn't give us time to get to the door and then had to arrange alternative day for delivery
July 20, 2023
Reply from Eden Mill
Hello Kirsty,
Sorry your driver was in such a rush! Unfortunately, once it's with the courier we have no control over it but hopefully you were still happy with your products once you received them.
Kind regards,
Eden Mill
All great as normal
July 3, 2023
Reply from Eden Mill
Hello Bill,
Great to hear from a regular customer and glad you're happy with the service and our products.
Cheers!
Eden Mill
Excellent service
Excellent service, very quick delivery. I am not a cocktail drinker myself but purchased these cocktails for an upcoming party on recommendation from an Events and Promotions business who have used this company before.
July 17, 2023
Reply from Eden Mill
Hi there David,
So good to hear we were recommended - thanks for ordering from us and for taking the time to leave us 5 stars! Hope the party went well.
Kind regards,
Eden Mill
Reply from Eden Mill
Hi David,
Thanks so much for the 5-star review, so glad you're happy with what you ordered!
Cheers,
Eden Mill
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Still haven’t received my order
July 16, 2023
Reply from Eden Mill
Hi Yvonne,
We are sorry to hear you've not received your order. Hopefully it is with you now but in future if you have issues, you can contact our customer service team directly using the hello@edenmill.com email address or by phoning the number on our website.
Kind regards,
Eden Mill
Pre made 12 box pack. Perfect.
Quick delivery, great price for a perfect bundle. The pre made Gins are lovely & ready to drink from the fridge .
July 3, 2023
Reply from Eden Mill
Hi Helen,
Thanks very much for taking the time to leave us 5 stars! We appreciate it and we're really pleased to hear you're happy with the gin box.
Cheers,
Eden Mill
Very quick and easy order.
July 2, 2023
Reply from Eden Mill
Hi David,
Thanks so much for the 5-star review! Glad you were happy with the ordering process and speed of delivery.
Kind regards,
Eden Mill
Excellent service with speedy delivery.
July 13, 2023
Reply from Eden Mill
Hi Anne,
Thanks so much for taking the time to leave us 5 stars. It's great to hear you were happy with the speed of delivery and with our service.
Cheers!
Eden Mill
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Assistant was very knowledgeable about…
Assistant was very knowledgeable about products and inquiries about new build distillery in St Andrews.
July 12, 2023
Reply from Eden Mill
Hello Patricia,
Thanks very much for taking the time to leave us 5-stars. It's great to hear our nice feedback about our team members - next time don't hesitate to name them so we can pass on the kind words 😁
Cheers,
Eden Mill
Reply from Eden Mill
Hello David,
Thanks very much for the 5-star review! Always great to hear from a gin lover and glad you're happy with what we have to offer.
Kind regards,
Eden Mill
Can't fault the fantastic customer service....
Can't fault the fantastic customer service. I messed up my order and contacted Eden Mill, who sorted immediately. It was probably my mistake (forgot to enter the free delivery offer code), but no quibbles and a refund straight away. Thank you.
All the products are great and really decent prices, with lots of offers on the website. We've tried a number of Eden Mill gins and have never been disappointed. We bought the spice rhubarb crumble this time, which is to die for! Rhubarb and custard in a glass! Thank you.
June 25, 2023
Reply from Eden Mill
Hi Catherine,
Thanks so much for the fab 5-star review. We always love hearing good feedback about our team and it's great they were able to help sort your issue.
Love that you're a big fan of our gins!
Cheers,
Eden Mill
Love ‘Love Gin’
Love ‘Love Gin’. Bought dandelion and burdock gin to try, not opened yet.
July 3, 2023
Reply from Eden Mill
Hi there,
Thanks so much for the 5-star review! We appreciate you taking the time to share your feedback and glad to hear you're a fan of Love Gin 😁 Hope you like the Serendipity Gin just as much.
Kind regards,
Eden Mill
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The service was brilliant
The service was brilliant, order confirmation, despatch confirmation, well packed and arrived in perfect condition.
The Spiced Rhubarb Crumble Gin is delicious, and very moreish. I will be purchasing more as presents. Thank you
July 5, 2023
Reply from Eden Mill
Hello Lyn,
Thanks very much for taking the time to leave us 5 stars - we appreciate it! Really happy to hear you were satisfied with the service and products you received.
Kind regards,
Eden Mill
Exceptional Eden Mills
Got a really good deal on my recent purchase with Eden Mills, 20% off and free delivery. I bought one of my old favourites coconut and passion fruit and also treated myself to the new Wild Card, can’t wait to try that one out. Very well packed and received really quickly too. Definitely do business again - Recommend Eden Mills, great gins(we did the gin tasting evening virtually, not sure if they still do it but thoroughly enjoyed it)
July 3, 2023
Reply from Eden Mill
Hello Lesley,
Thanks for the fabulous review! It's so lovely to hear you're a fan of ours and nice to know you decided to try out our Wildcard Gin - it's very fruity so great for summer drinks. Try making The Ace with it if you want something a bit different that's still easy to make at home - you can find the recipe here: https://www.edenmill.com/products/wildcard-gin
Kind regards,
Eden Mill
Reply from Eden Mill
Hello Patricia,
Thanks so much for the wonderful review. Great to hear you're happy with the speed of service and hope you were happy with your purchase, too!
Kind regards,
Eden Mill
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