Eden Perfumes Reviews 

9,455
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vegan and cruelty-free perfumes smell amazing, last all day, and offer incredible value compared to expensive original designer brands. Consumers also appreciate the prompt delivery service, helpful website descriptions, and carefully packaged items that often include nice little extras. People often share that shopping online is simple, and they receive great communication throughout the ordering process. Some reviewers were not happy with certain scents, mentioning that a few specific fragrances did not smell anything like the original versions, lacked depth, or had an unpleasant drydown.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of vegan and cruelty-free fragrances... See more

Quality

Clients share positive opinions on quality, consistently highlighting the vegan and long-lasting nature of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting reliable and prompt... See more

Order

Customers had positive experiences with order, highlighting how easy and straightforward the process is.... See more

Price

Users describe satisfaction with price, highlighting fantastic deals and affordable costs for cruelty-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this perfume Acqua Di Giogio Armani 089 It make you feel fresh long lasting great for summer day, not to heavy very fresh I work with High end brand Perfumes most brands for almost 30years... See more

Rated 5 out of 5 stars

I had trouble trying to get the free Tote bag and dealt with Jay who was an absolute star and deserves a mention for their help. I always buy Eden Perfumes because they are endocrine disruptor free... See more

Rated 5 out of 5 stars

Eden makes the best designer perfume dupes I have come across. I love their products because they are cruelty free, vegan, made from high quality ingredients and not just a load of chemicals and the b... See more

Rated 5 out of 5 stars

The perfumes are great, authentic and long lasting. To be able to choose a scent from the sample box is amazing and the descriptions are very helpful throughout. Such a welcome present with reliabl... See more



Company details

  1. Perfume Store
  2. Candle Store
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Gift Shop

Written by the company

Eden Perfumes. We match your favorite perfume at a fabulous price!

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Written by the company

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(9,455)

1,638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have always wanted a more natural

I have always wanted a more natural, almost organic, version of Jean-Paul Gaultier's Classique because I have always loved it, but it had recently caused me extra sensitivity, and the only place I was able to find the perfect version was at Eden's perfumes! It smells exactly the same (or even better) and causes no coughing or sensitivity whatsoever. I LOVE IT!

July 7, 2026
Rated 5 out of 5 stars

Absolutely love Eden perfumes

Absolutely love Eden perfumes! I really ordered my sister a perfume from u for her bday and I got myself a lil box of samples to try out. Oud ones and I love them! 🥳🥳🥳🙌🙌🙌💖💖💖

July 7, 2026
Rated 4 out of 5 stars

This perfume is a fab copy

This perfume is as good as it comes as a copy, brings back memories - love it. It would be a 5⭐️ but it’s doesn’t have the longevity of the original so I have to take it with me to refresh. I’ll definitely buy a larger size though

July 6, 2026
Rated 5 out of 5 stars

Excellent products and customer service

I have been an Eden Perfumes customer for years and have always had a great experience. I absolutely love their fragrances, and the customer service is always kind, helpful and professional.

A special thank you to Jay for his assistance and kindness. It is always a pleasure to deal with a company that genuinely cares about its customers.

I will be visiting London again in September and I am already looking forward to visiting the Notting Hill shop and purchasing more fragrances!
Highly recommended!

March 23, 2026
Rated 5 out of 5 stars

Wonderful company - ethical with the best smells available

Wonderful company, amazing products, I love 121 and 255 for men, check them out. My absolute favourite smells delivered for a fantastic price. An ethical company I will continue to support. I am glad to ditch unethical corporate giants and still get the best product available. Cheers guys!

July 5, 2026
Rated 1 out of 5 stars
Eden Perfumes logo

Reply from Eden Perfumes

Hi Charlie,

We reached out to Royal Mail about this when you contacted us, and they have just got back to us stating that it was a fault on their end. We are shipping you a new order on Special Delivery to make sure that it reaches you as soon as possible!

We will also send you an email update about this as well, so please kindly check your inbox.

Rated 5 out of 5 stars

Great products and service

Been using eden perfumes for a few years. Tried various different perfumes and none have disappointed. Had so many compliments about the scents.
Delivery is quick, customer service is great. I recommend to everyone.

July 3, 2026
Rated 5 out of 5 stars

Amazing Scent and Service

I’ve been looking for a replacement signature scent since Stella was discontinued, spending hundreds of dollars and not being completely satisfied until finding Eden’s Stella version. I am blown away and thrilled to have my favourite scent back in my life. I was also pleasantly surprised how quickly my shipment arrived to Canada - within only a few days of ordering. Thank you!

July 4, 2026
Rated 5 out of 5 stars

A great online experience and fantastic products.

Clear guidance on scents, their ingredients and their similarity to known brands. Clear information on prices and simplicity of ordering products, without having to sign up. Incredible value for money.
A rare example of how easy buying on line and delivery can be, especially for a 78 year old. The actual products - Ysatis and Chanel Chance dupes are delightful!

July 4, 2026
Rated 5 out of 5 stars

Amazing perfumes

Eden perfumes are amazing and long lasting. I always buy them as I am vegan and they are one of the best perfumes I have found.

July 4, 2026

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