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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, most reviewers were somewhat happy with their experience overall. Customers generally praise the quality of the products, especially the coffee, finding it tastes good and provides positive benefits like improved focus and energy. Many appreciate it as a great alternative to regular coffee, with some noting its superior strength and taste compared to other brands. However, some people were dissatisfied with the company's communication and order handling. Several customers reported issues with missing items, delayed deliveries, and a lack of response to emails and contact forms. There were also concerns about misleading dispatch updates and difficulties reaching customer service, with some mentioning unobtainable phone numbers. A few customers also noted receiving incorrect or poor-quality items.

What people talk about most

Product

People report ambiguous experiences with the product. Many consumers praise the taste, effectiveness, and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant issues, such... See more

Customer communications

Clients share negative opinions on contact, citing significant frustration due to unresponsiveness. Many... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers report significant issues,... See more

Quality

Consumers generally find the quality of the products to be positive. Many reviewers praise the taste of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After initial hiccup with missing items, Lisa was my point of contact and had great service in rectifying the issue. The product itself (mine was coffee flavour) tastes good, slight earthier taste... See more

Rated 4 out of 5 stars

This might the fourth review I've ever done in my life but I felt compelled to write something as for someone who regularly drinks mushroom coffee, the taste certainly isn't as bad as the rest of the... See more

Rated 4 out of 5 stars

I would like to update my previous review to reflect the excellent customer service I have now received. Lisa Baker, Customer Service Manager, took the time to investigate my issue and resolved it pro... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Shop for the World's Finest CBD Products all in one place. Low prices and quick delivery on the very best CBD brands.


Contact info

3.5

Average

TrustScore 3.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Company was advertising a BOGOF sale…

Company was advertising a BOGOF sale over the holiday. Despite the code being all over the website, I was told it had ended and it wouldn't be honoured. I was instead offered a 10% code. Felt a little bit mean and not the sort of customer service I would expect.

February 22, 2024
Unprompted review
Edensgate logo

Reply from Edensgate

Hi Belladonna,

Thank you for leaving your feedback !

We would like to apologise for the fact that you was not happy with this outcome. Please email us at info@edensgate.co.uk so we are able to resolve this issue,

Kind regards,
Edensgate Team

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Rated 5 out of 5 stars

Muscle balm and tea 10/10

I've been using the CBD muscle balm for a few months now and it definitely helps my knee pain. I've recently tried the CBD camomile tea and it's the only tea I've tried that actually helps me relax in the evening and get some sleep. Deliveries are always swift and arrive safely packaged. Give them a go!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Best CBD oil for Epilepsy.

CBD oil has improved my wife's epilepsy condition/side effects of meds immensely. She needs the strongest stuff and Edens Gate definitely delivers with it's 3500 CBD oil. Not much luck finding it elsewhere. She also absolutely loves the CBD tea and I've helplessly fallen for their gummies. Fast delivery and great products. Highly recommend.

March 25, 2024
Unprompted review
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Rated 5 out of 5 stars

By far the best on the market

Honestly the difference I’ve felt within myself is significant; mind and body.
Shilajit and cordyceps- I don’t feel so tired, hormones feel balanced, anaemia has almost vanished. I work in healthcare and it’s really boosted my physical and mental productivity
Reishi- I suffer quite a lot with anxiety and depression and the symptoms have decreased- I wake up looking for the anxiety rather than it waiting for me.

I’ve tried mushrooms from other sites previously nd Edens Gate, your products have been the most effective yet. Thank you

March 25, 2024
Unprompted review
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Rated 5 out of 5 stars

The best CBD tea!

I initially tried Eden's gate CBD tea via a free sample, and I enjoyed it so much I bought a few tubes since! My favourite are the rooibos and English breakfast, both teas have a wonderful flavour and really help me settle into my day. I recently bought the peppermint and it's wonderful to wind down in the evening! I'll absolutely buy again!

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Tea & Brain Coffee

Eden's gate is the best company within the industry, they do a great variety of tea selection which is the most effective and flavoursome I’ve had especially the Camomile Tea, another item they sell which I would highly recommend is the Brain Coffee which I have seen a massive difference from before drinking it to after drinking it would definitely be getting it again. Great service.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great company offering products that…

Great company offering products that make a genuine difference!

June 23, 2023
Unprompted review
Edensgate logo

Reply from Edensgate

Hi Shannon,

Thank you for your 5 Star review !

It is great to hear that you are enjoying our products and can feel the difference.

Kind regards,
Edensgate Team

Rated 5 out of 5 stars

The best CBD teas I've ever tried

The best CBD teas I've ever tried. Really calming and genuinely work.

February 19, 2024
Unprompted review
Edensgate logo

Reply from Edensgate

Hi Gem,

Thank you for leaving your kind review,

It is great to read that you are enjoying our tea's & are feeling the benefits from our tea's.

Kind regards,
Edensgate Team

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Rated 5 out of 5 stars

My go to….

I’ve been using Edensgate for a couple of years now. Their Balms and Manuka honey are my go to. Great combination for muscle and joint pain and GI relief. Edensgate customer service is also helpful and they always run good offers!

February 18, 2024
Unprompted review
Edensgate logo

Reply from Edensgate

Hi There,

Thank you for your kind review,

It is great to see that you are enjoying using our Balms & Manuka Honeys & that you are feeling relief in your muscle and joint pain.

Kind regards,
Edensgate Team

Rated 5 out of 5 stars

Excellent tea

Excellent tea

February 17, 2024
Unprompted review
Edensgate logo

Reply from Edensgate

Hi There,

Thank you for your review,

We are happy to hear you enjoy our tea range.

Kind regards,
Edensgate Team

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Rated 5 out of 5 stars

Quality products

Quality products
Fast delivery
*****

January 27, 2024
Unprompted review
Edensgate logo

Reply from Edensgate

Hi Jamie,

Firstly thank you for leaving your review,

Kind regards,
Edensgate Team

Rated 5 out of 5 stars

Good tea

Good tea, have bought several batches, will buy again.

September 1, 2023
Unprompted review
Edensgate logo

Reply from Edensgate

Hi Daniel,

Thank you for leaving your review,

It is great to read that you are enjoying our tea range !

Kind regards,
Edensgate Team

Rated 5 out of 5 stars

Awesome company.

I am new to this CBD and wow what a difference. I'm sleeping like a baby now. First time in a long time my anxiety is way down. Long live Edensgate.

January 14, 2024
Unprompted review
Edensgate logo

Reply from Edensgate

Hi Mark,

Thank you for your review,

It is great to hear that you have started your CBD journey with us, to hear that your sleeping has improved and anxiety is more manageable is amazing news for us.

Kind regards,
Edensgate Team

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