After a quick conversation on the phone I ordered online and had the materials delivered next day. Great service and very pleasant people to deal with. Definitely will be using this services again.
Company replied
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See what reviewers are saying
Great service, kept well informed about my order. Collection was painless and staff very friendly. Product exactly as described and fitted perfectly.
Company replied
In these times, it’s very rare to find customer service like you get from Edge BP, I have used them from virtually day one when they opened in Horsham. Always had great rapport with their friendly... See more
Company replied
Michael in the office was excellent , very prompt in responding to emails , very patient , very good , But the driver(caught on ring doorbell) just put my 5m package on drive and took photo of it... See more
Company replied
Company details
- Building Materials Supplier
- Door Supplier
- PVC Windows Supplier
- Roofing Supply Store
- Tool Store
- Window Supplier
Written by the company
Established for over 15 years, Edge Building Products are specialists in supplying low maintenance, high quality uPVC building products for the trade. We have an extensive range and stock holding of window trims, fascias, soffits, guttering, cladding, decking, interior panelling, tools, sealants, fixings, and flashings across our 3 branches. Plus, we have an expert windows and doors team who will work with you to supply top-quality uPVC and aluminium windows, composite doors, bi-folds, sliders and rooflights, all form trusted, leading brands. We offer next day delivery for order placed before 3pm, and free hot drinks at our three trade counters in Horsham, Chichester, and Croydon.
Contact info
Edge Building Products Head Office, PO19 7BJ, Chichester, United Kingdom
- 03450213333
- sales@edgebp.co.uk
- edgebp.co.uk
4.7
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Really helpful and great quick service
Really helpful and great quick service, only downside was the courier left the goods outside premises in clear sight before opening hours.
February 21, 2025
Unprompted review
Reply from Edge Building Products
Thank you for taking the time to leave such nice feedback about our service. I'm sorry to hear about the courier - please accept our apologies for this, the relevant team is now aware and looking into it. Best wishes, Sam
I've used Edge in Chichester many times…
I've used Edge in Chichester many times over the years and found the trade counter and sales staff very helpful, freindly and professional, and above all their prices are second to none.
I'd recommend giving them a visit whether you're in the trade or a homeowner looking for anything pvcU related and much more!
February 25, 2025
Unprompted review
Reply from Edge Building Products
Thanks so much for taking the time to leave such a nice review Ben, it's much appreciated. I'll be sure to pass your feedback onto the Chi team :) Best wishes, Sam
Very fast and efficient delivery
Very fast and efficient delivery, will definitely use again.
January 28, 2025
Reply from Edge Building Products
Thank you for the kind words. We hope to work with you again soon :) Best wishes, Sam
Reply from Edge Building Products
That's great to hear, thanks for taking the time to leave such lovely feedback! Best wishes, Sam
Great product range
Great product range, helpful staff and fast delivery.
January 28, 2025
Unprompted review
Reply from Edge Building Products
Thank you so much for your kind feedback, it's much appreciated. Best wishes, Sam
Brilliant
An absolute pleasure to deal with this company. The help and communication from the team, especially Tristan, is fantastic. Queries are dealt with immediately and deliveries arrive on time.
We highly recommend Edge and will continue to use their expertise.
Thank you Edge, 5*
December 18, 2024
Unprompted review
Reply from Edge Building Products
Thank you so much for taking the time to leave this review. Your kind words will be passed onto the team. We look forward to working with you again soon. All the best, Sophie
Reply from Edge Building Products
Thanks very much for taking the time to leave us a review, Dermot. We hope to see you again soon! All the best, Sophie
Great service from start to finish
Great service from start to finish! We managed to receive our order within 4 days compared to 4-5 weeks from our previous supplier. I will definitely continue to use Edge for future projects.
November 21, 2024
Unprompted review
Reply from Edge Building Products
Thanks so much for the great feedback, it's really appreciated and we look forward to working with you again very soon. Best wishes, Sam
Very good
Very good, friendly and professional staff.
Absolute pleasure from the online chat service to the collection of the goods.
Well done
November 11, 2024
Unprompted review
Reply from Edge Building Products
Thanks so much for taking the time to leave such a lovely review Andy - it's very much appreciated :) Best wishes, Sam
Great customer service
Great customer service, smooth ordering and delivery experience.
November 12, 2024
Unprompted review
Reply from Edge Building Products
Lovely to hear, thanks so much for your kind words. Best wishes, Sam
No counter staff!
I went to the Horsham shop to buy some foam.
I waited for 5 minutes but no one came to serve me
So I rang up and then someone appeared but they didn’t seam to know you sold 3 types of foam and I had to go through it with them.
Sorry this all time wasted!.
October 2, 2024
Unprompted review
Reply from Edge Building Products
Hi Andy, thank you for taking the time to leave this review. I am very sorry to hear that you did not have a good experience at our trade counter. Your feedback has been passed on so we can continue to improve and provide the customer service you would expect. All the best, Sophie
Exactly what I ordered
Exactly what I ordered, delivered quickly. What more can you ask for.
October 26, 2024
Unprompted review
Reply from Edge Building Products
Hello, thank you very much for taking the time to leave this review. We are so glad you had a good experience with us. We look forward to working with you again soon. All the best, Sophie
Friendly and good service
October 3, 2024
Unprompted review
Reply from Edge Building Products
Hello, thank you very much for leaving us this review. We look forward to working with you again soon. All the best, Sophie
Friendly staff.
Friendly staff.
Excellent product quality.
Good stock.
Very reasonable prices.
October 24, 2024
Unprompted review
Reply from Edge Building Products
Hi Stephen, thank you very much for taking the time to leave this review. We look forward to working with you again soon. All the best, Sophie
Flexible window trim arrived with…
Flexible window trim arrived with plenty of protective packaging. Good quality plastic. They provide a nice feature where they cut it into a smaller size to lower shipping costs (and saved me the hassle from having to do an additional cut).
Will definitely be using them again in the future. Good value for money
October 22, 2024
Unprompted review
Reply from Edge Building Products
Hi Yousuf, thank you for taking the time to leave this review. We are always looking to make things easier for our customers! We look forward to working with you again soon. All the best, Sophie
Dreadful aftersales service from this…
Dreadful aftersales service from this company. Package of soffits not opened for a good few weeks as building our house up on The Outer Hebrides. Gales & torrential rain delayed fitting as is normal here. Filmed the package being opened as had passed the standard 'open by date'. Outer panels were fine but soffit in the middle was cracked and split. This must have been damaged before it was packed. Edge refused to help in any way.
June 23, 2024
Unprompted review
Reply from Edge Building Products
Hi Ian, thank you for your review, we value hearing about our customer's experiences at Edge. Your feedback has been passed onto our warehouse team to investigate packing methods and improve our service. We always encourage customers to check deliveries when they arrive so that we can best help to resolve any issues. Unfortunately, as this parcel had been opened several months later, the 30 days return window had expired. Our customer service team work hard to resolve any issues as quickly as possible and are on hand to answer questions about deliveries. On this occasion, due to the delay in reporting, we were unable to provide the preferred resolution. Wishing you all the best, Sophie
Very helpful live chat and delivery…
Very helpful live chat and delivery instructions followed. Quality product
October 23, 2024
Unprompted review
Reply from Edge Building Products
Thank you very much for this review, we look forward to working with you again soon. All the best, Sophie.
Reply from Edge Building Products
Great feedback - thanks so much! I'll make sure I pass this on to the Croydon guys. Best wishes, Sam
Always on time
Always on time, Always competitive and a great selection in stock. Edge is our go-to supplier!
October 16, 2024
Reply from Edge Building Products
Thanks so much for taking the time to leave such lovely feedback, we're really glad to be working with you :) Best wishes, Sam
Great service all year round from Ross…
Great service all year round from Ross and his team
October 14, 2024
Reply from Edge Building Products
Lovely to hear - I'll be sure to pass your kind words on to Ross. Best wishes, Sam
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