Edinurghy Reviews 38

Advert for jeans was taken directly from the Halara jeans website showing Halara jeans. I bought one pair. It was poorly made and fitted badly. I asked for a refund and have had numerous emails offering me £3, then £5, then £8 compensation. They claim return warehouse is in china and (despite postage to china costing £3.60) the shipping fee will be too much. Disgusting.

Like other people complaining, I ordered the cow
charcuterie board (didn't read the reviews first STUPID ME!) The one they sent is NOT like the one in the photograph, it is infinitely inferior, and half the size.

It is NOT fit for purpose, the items shown in the photo do NOT fit on the board, and the quality is dreadful.

I was offered a £2 refund, then £4 and then £6, I refused. They have a money back guarantee within 14 days too.

I was finally sent this email:
"Sorry you are not satisfied with our products.
Under the circumstance that we did not send the wrong goods, we cannot provide you with return and exchange services.
If you need to return or exchange, we need to report and verify your problem to the after-sales department, which will take a long time.
Therefore, we recommend that you keep this item.
Thank you for your understanding."

DO NOT USE THIS COMPANY PEOPLE!!!!

Ordered to Highland Cow platter months ago. Still hasnt arrived. Just endless emails “tracking” it across America, customs, then Irish customs and when I last checked its arrival point’s postal code on google Earth, it has led to a rural farm house in County Clare!! Now that is about 2days by post or a 4 hour drive from my home, not weeks!! I am going to chase this up if they dont reply to an angry email threatening police action and if I dont get my board as advertised within a week. I wonder do the owners of that farm even realise their address is being used?

I ordered two highland cow charcuterie serving boards on 6th Feb2026. After a lot of chasing they finally arrived and they are at least half the size of what they looked like in their pictures. Their pictures showed a fair amount of nibbles on the board but I would have a job to put any nibbles on the ones I received. They actually look like kiddie play items. I complained bitterly and they have now offered me £3. Please do not deal with these scam artists - I wish I’d read Trust Pilot reviews first - lesson learned!

The Highland cow charcuterie board is ridiculously small, nothing like the photo. The image shows items on the board that it is impossible to fit in the actual thing.

They did NOT tell the truth.
Repeatedy requested a refund as item was not received, they said it was shipped when it wasn't. I have proof of this.
A month after order it finally arrived and was of sub standard
Customer service a joke
DO NOT TRUST OR USE THIS COMPANY

This took forever to come and is not the item in the main photo. I messaged to say I wanted the one in the main photo. They also charged more than was advertised. It’s a very small platter too. Definitely avoid this company

If I could leave a zero score then I would. Do not buy anything from this scam company either online or on Facebook. Ordered the highland cow charcuterie board in February, now April and no delivery of item. They give you false tracking information also. Lesson learnt. Do not buy off Facebook

Ordered the highland cow charcuterie board in Feb and it has finally arrived after numerous chase emails. It's very small and poor quality, nothing like the photo. Lesson learned, will not be ordering from this company again!

Scam website avoid. Order a board from them they send you tracking updates but these are fake i changed my tracking number by one didgit and it showed the same sort of details. Emailed them and they have said its been resent. Also requested a refund but getting no answer now.

Absolutely awful company. Bought the book mug that looks like stained glass in the advert however what came is a mug that looks like a 5 year old has painted. I have never been more disappointed with an item in my life.
When I asked for a refund they offered me a few pounds refund and then blocked my email address so I can't reply again.

This company is a scam. Do NOT waste for money on this joke .

They are lying scum. They said they shipped and hadn't, now say its shipped, I don't believe them DO NOT USE THESE PEOPLE THEY WILL TAKE YOUR MONEY
I hope their ancestors curse them for the rest of their miserable lives

This company is a scam. I never received my order and they keep telling me it’s shipped and won’t refund me. Please do not use

Definitely is a scam.is 1 and a half month I didn't received my order.avoid tham

I would give "0" but there isn't one.
Ordered a charcuterie board on 6th March, 25th March still NOTHING.
All I get is Thank you for your patience !!!

DO NOT ORDER FROM THEM

Its like pouring money down the drain.

Item ordered and paid for has not been delivered.Latest tracking information has had the item 'in transit' in the country of United Kingdom since 2026-03-10. It is now 23 rd March. Is it evr likely to be delivered..........think not!!!!

I ordered a charcuterie board which hasn’t arrived.
I was receiving regular transit updates until I put a comment on site on facebook and now the site doesn’t show and the updates have stopped .
I believe it’s a scam but don’t know who to report it to.

Apparently a scam, I ordered a wallet and paid extra for express delivery and it never arrived…
It needs to be reported to Facebook where they do publicity also..

Authorised a small amount on Apple Pay and a much higher amount got charged off my card, AVOID, ITS A SCAM

I never ordered from this company. Today I got an email advising parcel status...obviously en route from China...I contacted PayPal to raise a complaint and in the questions I had to answer were several purchases for gift cards!!! Paypal has raised a case against these scammers and I've changed all passwords.AVOID at all costs or it will cost you