Edithandmae Reviews 59

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, most reviewers were let down by their experience overall. Many customers found that the products received were nothing like those advertised, often made from cheap materials such as nylon or polyester instead of the described fabrics. The quality of the items was consistently described as poor, flimsy, and substandard, with many garments being badly made or stitched. Reviewers also reported significant issues with sizing, finding items to be much smaller than expected and often unwearable. Customers frequently experienced problems with their orders, including long shipping times from China, and items arriving broken or not at all. The refund and return policies were a major source of frustration, with many being offered only partial refunds, or being required to pay for expensive returns to China, making the process difficult and often impossible.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers stating that items are made with... See more

Quality

Customers had negative experiences with quality, consistently reporting that items were made from cheap,... See more

Order

People report negative experiences with order, with many expressing regret for not checking reviews before... See more

Refund

Reviewers express significant dissatisfaction with the refund process, frequently reporting that they are... See more

Return policy

Consumers find the return policy to be problematic and expensive, often requiring items to be sent to China... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Looks like ice been scammed- cheap tat from China- nylon shirt so hideous nothing like picture and far too small Have emailed requesting refund but looking at previous reviews im not holding my bre... See more

Rated 1 out of 5 stars

Complete scam and company doesn’t exist! It’s an Al generated boutique claiming to be by two women in Vancouver. The products ship from China! And the quality of the items are absolute garbage! The we... See more

Rated 1 out of 5 stars

100% a SCAM - DO NOT BUY The Federal Trade Commission Act protect consumers from false advertising and making deceptive claims. Edith and Mae falsely warrant on their Website that they are a Vancouve... See more

Rated 1 out of 5 stars

If it were possible, I wouldn't even give one *. I've been asking and asking to return the poor quality shirt I ordered, all to no avail. Instead I get an offer of a 10% refund, which has now increase... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

59 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I am very disappointed with the quality…

I am very disappointed with the quality of these shoes, which I have found to be unacceptable and not fit for use. Unfortunately, they are not wearable in their current condition. In hindsight, I regret not reviewing the returns policy prior to purchase, and I will certainly take more care to do so in the future. Please read their Returns policy before you buy!

March 27, 2026
Unprompted review
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Rated 1 out of 5 stars

This website is a tissue of lies

This website is a tissue of lies from the start! They are not in York, and the stuff they are selling is from the cheapest Chinese online website being sold on by them at 4x profit. I am still waiting for my parcel, and being fobbed off by tracking information that is obsolete. Don't touch them!!

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

I think this may be the same as Avery and Rose. Total scam.

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, Shein/temu items with luxury boutique prices and tak forever as thy claim they’re being hand made when in reality they’re just coming from china that’s why so long.
Have emailed back and forth a few times but they’re playing the long game taking a fortnight averagely to reply without us actually getting anywhere just asking me to reply with questions regarding my order when all I want to do is return for a refund and they’re hoping I get frustrated with how long they’re taking and give up. The latest email is them now arguing a discrepancy in the email address THEY EMAILED ME FROM and are saying it’s not them. I’m not dropping this and am going to report them to my bank

January 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Fell for this Facebook scam..but…

Fell for this Facebook scam..but checked it first on Google and looked genuine. But..shoes are late arriving , one pair missing and resting to accept returns u less you pay for shipping ..who’s now presumably to China . Offered paltry sum instead. Is this legal?

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Edith&Mae York scam

Fell for the social media advert, but seemed genuine as pictures showed a boutique in York. The email up dates about delivery very good. However, when I realised product which was “jumper with cat motif” was being shipped from China, i became suspicious. Product poor quality, like a badly stitched fleece top. I have no intention of bearing the cost of returning to China as shown on there returns link. My fault for being taken in by slick advertising and site. Now see more “companies selling same top, so it is a scam. Will not happen again! Do not use, waste of money

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. I wish to goodness I'd seen all the reviews before. What a complete was of money. I checked out what I believed to be a genuine shop in York.
I had emailed them and asked why goods were coming from China. I asked why it was taking so long. If I could I will take to tradingstandards. However, it's my own stupid fault for being taken in.
Please don't let anyone else get caught up

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Edith & Mae York yet another scam co on Instagram…

Thus is yet another scam via Instagram and other pages .. selling shoes and clothes masquerading as a 2 woman small local company selling quality products .. none of which is true .. they all come direct from China and there is automated answers and options for returns .. ie replacement size voucher or ship to China at own cost no liability for lost packages .. simply do not buy of this fake company .. its a scam company ..

January 27, 2026
Unprompted review
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Rated 1 out of 5 stars

AVOID, IT'S A SCAM!!!!

Don't trust this company, even if they tell you it's someone with a similar name, that their store is actually based in the UK or the Netherlands or ANYWHERE! Sadly I fell for this scam and now have to try to contact my bank for a refund. I'm furious!
AVOID AVOID AVOID!!!!

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rip-off

Absolute rip-off. This jacket is garbage compared to what was advertised. The quality is cheap, flimsy, and nothing like the description on the website. The sizing is a joke. I ordered my normal size and it came in so small it’s completely unwearable.

Customer service was just as bad. After a long wait for a response, I was basically told to “suck it up” because they wouldn’t do anything about it. No return, no exchange, no refund.

Don’t waste your money. This company sells low-quality products and hides behind terrible customer service. I regret this purchase and wouldn’t recommend it to anyone. They don’t deserve even 1 star!

December 6, 2025
Unprompted review
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Rated 1 out of 5 stars

I usually research a company to see if…

I usually research a company to see if they are legit, before I buy. This time, I apparently didn't. I fell for the line that the company is run by two women in Vancouver. The sleeves are waaay too short on the jacket I got. I have emailed the co.aony numerous times to try to exchange, and gotten no reply. There is no other way to contact them. Because, apparently, they don't exist. I guess the goods come from China. From what I read.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam and company doesn’t…

Complete scam and company doesn’t exist! It’s an Al generated boutique claiming to be by two women in Vancouver. The products ship from China! And the quality of the items are absolute garbage! The web page itself does not allow for way to review items or the company. The same products are advertised under different “boutiques” Will the same scam.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

100% a SCAM

100% a SCAM - DO NOT BUY
The Federal Trade Commission Act protect consumers from false advertising and making deceptive claims. Edith and Mae falsely warrant on their Website that they are a Vancouver based business, with deceptive images of a brick and mortar storefront and further falsely claim that Edith and Mae has been in business for over 3 decades. There has never been an Edith and Mae in any Vancouver, Canada or United States, and their products and business originate China. There products are absolute trash, Their website domain was registered in September 2025. If you research you will see there are several other online shopping companies all with "mae" in the title and they are all scams.

October 14, 2025
Unprompted review

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