The Edlets Staff were readily available and answered all my questions promptly and clearly. Their high rating on trust pilot was very reassuring to me looking to rent some thing in Edinburg coming fro... See more
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See what reviewers are saying
Amazing help with our particular requirements & amazing patience! A shout out for Ali with all this. Many thanks!!
Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more
Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more
Company details
Information provided by various external sources
Accommodating People
Contact info
24 Forth Street, EH1 3LH, Edinburgh, United Kingdom
- 0131 510 0020
- bookings@edlets.com
- edlets.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive & efficient
Alana from your office was super responsive and extremely efficient in confirming the reservation. Although transacting for the first time, I had little or no hesitation in sharing my card details on the telephone based on our conversation. Looking forward to our stay in Edinburgh!
They communicated well
Great Service
I found the team so polite and incredibly helpful. I couldn't have asked for more. looking forward to the visit now.
Very helpful girls
Quick to answer the phone and polite
Booking for the festival!
Very easy to deal with I got an email with availability and costs back very quickly and a follow up call. Very knowledgeable person I spoke to who advised which area and accommodation would suit our needs best ie bus routes and restaurants nearby excellent people to deal with.
Easy access telephone number and…
Easy access telephone number and pleasant efficient service from Dan
Edinburgh flat booking experience
Chatting to Alison was like chatting to a friend. She explained everything regarding the booking then we just chatted away about anything and everything. I'm sure she will help us out should there be any problems with the booking. Will update once booking etc all sorted out.....
Best booking site in Edinburgh
I am a landlord in Edinburgh and have been renting my apartments on the Edlets site for a number of years. They are very professional and helpful and I get many wonderful guest bookings through them.
Why can't all booking site be like Edlets?
The personal touch of a phone call
We had a great experience with edlets. I hadn’t heard of this company as I normally use Airbnb. They called me overseas to Canada to let me know of a great place that became available. The personal touch of a phone call made the process easy and reassuring. The place we stayed exceed our expectations. Highly recommend edlets.
Efficient and pleasant people
Fantastic company
Fantastic company. Great staff. Excellent customer service. Highly recommended!
The company is doing very well as I…
The company is doing very well as I contacted them last year I was so pleased and will contact them next year.
Edlets staff were very helpful and…
Edlets staff were very helpful and provided options quickly. Flat was reflected accurately in the ad and pictures. Landlady got back quickly about any issues.
Very disappointing with this…
Very disappointing with this “company”.They advertising flats which is booked already or not existing!
Waster of time!
I could not recommend a better…
I could not recommend a better experience when looking for a sublet in the Edinburgh area. Easy to use and the customer service was top notch!
We would reccomend Edlets to friends and relatives
This is the second time that we used Edlets. The service from Edlets has been very, very good. Any questions that were asked, were answered in a timely manner. Dan advised us, and suggested options. When we ran into difficulty, he phoned us and helped solve the problem. We would use them again, and would recommend Edlets to everyone
Avoid
They list flats as a available on airbnb that aren't available and haven't been for some time. Avoid.
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