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Rated 5 out of 5 stars

The Edlets Staff were readily available and answered all my questions promptly and clearly. Their high rating on trust pilot was very reassuring to me looking to rent some thing in Edinburg coming fro... See more

Rated 5 out of 5 stars

Amazing help with our particular requirements & amazing patience! A shout out for Ali with all this. Many thanks!!

Rated 5 out of 5 stars

Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more

Rated 5 out of 5 stars

Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more

Company details

  1. Vacation Rental

Information provided by various external sources

Accommodating People


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am so impressed with Edlets!

I am so impressed with Edlets! I contacted them on the off-chance, as my requirements were a little out of Edlets' normal range of service, but they were fabulous from the start. Helpful, proactive, super-quick to respond, delightful to deal with and ... I have just confirmed my booking with a beautiful apartment. I couldn't possibly have wished for more. Thank you, Edlets!

April 20, 2021
Rated 5 out of 5 stars

Will ONLY use Edlets from now on!

I am an American academic who is beginning to conduct research in Edinburgh and I will never rent in any other way other than Edlets from now on! Renting sight unseen from abroad can be risky… But with their excellent communication and homeowner vetting process, I felt 100% comfortable. One evening, I sent out about eight inquiries. I was delighted the next day to receive an actual phone call from a human to discuss what I was looking for and see if i had more questions. They also noticed what the inquiry properties had in common, and sent me more listings! They then kept me up-to-date on my two favorites and I ended up with the best choice out of all of them! From the time I started looking, it was less than two weeks before I had a flat confirmed for this summer! Thank you, Edlets!

April 6, 2021
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Rated 5 out of 5 stars

This company should be in all places

This company should be in all places. Edinburgh has a shining star to be proud of. Customer service and range of options is second to none! Thanks so much for all your help finding a place to stay for a month while we were waiting to get into out new home. We will pass on your details to all our friends. Thanks

March 26, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very helpful and friendly throughout our dealings. Would highly recommend their services. Thank you for assisting me in finding the right property!

March 23, 2021
Rated 5 out of 5 stars

Excellent service from Edlets

Excellent service from Edlets - I was looking for a short term let (3 weeks) whilst moving home. Within a couple of hours of contacting Edlets I received offers of accommodation. Brilliant!!

March 9, 2021
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Rated 5 out of 5 stars

Brilliant service

Brilliant service, contacted them looking for a short term let as we are waiting on a new build being completed and they found us a place within 48hrs.
Full marks to Allana.

We had contacted other letting agents and 2 weeks down the line no response, but Edlets were in touch within a couple of hours of my enquiry.

March 3, 2021
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Rated 1 out of 5 stars

imagine being an Edinburgh lettings…

imagine being an Edinburgh lettings company who had fringe accommodation bookings for last year and wouldn’t budge on returning the £500 deposit as it was ‘non refundable’ even though plenty other companies did cause PANDEMIC

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Really enjoyed the customer service and…

Really enjoyed the customer service and human contact. Made booking and making a decision a pleasure. They also seemed to provide me with a lot of suitable choices and not so many unsuitable options which helped me make a decision.

February 2, 2021

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