The Edlets Staff were readily available and answered all my questions promptly and clearly. Their high rating on trust pilot was very reassuring to me looking to rent some thing in Edinburg coming fro... See more
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See what reviewers are saying
Amazing help with our particular requirements & amazing patience! A shout out for Ali with all this. Many thanks!!
Site is a little clunky/mid-2000s themed, but perfectly functional with all the features you could need. After submitting my enquires some members of the Edlets team reached out to me via email... See more
Haven’t stayed there yet,but wanted to say how helpful Alana was when we couldn’t quite find what we were looking for.She was patient and made us feel that she was trying to help us out.She let me kno... See more
Company details
Information provided by various external sources
Accommodating People
Contact info
24 Forth Street, EH1 3LH, Edinburgh, United Kingdom
- 0131 510 0020
- bookings@edlets.com
- edlets.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Contact was immediate and they came…
Contact was immediate and they came back with the details of my query and with other suggestions. They saved me a great deal of time. All very good prices.
I am so impressed with Edlets!
I am so impressed with Edlets! I contacted them on the off-chance, as my requirements were a little out of Edlets' normal range of service, but they were fabulous from the start. Helpful, proactive, super-quick to respond, delightful to deal with and ... I have just confirmed my booking with a beautiful apartment. I couldn't possibly have wished for more. Thank you, Edlets!
Excellent service
Edlets were really helpful, friendly and professional. So happy with the service I recieved!!
Alison was very helpful and efficient
Will ONLY use Edlets from now on!
I am an American academic who is beginning to conduct research in Edinburgh and I will never rent in any other way other than Edlets from now on! Renting sight unseen from abroad can be risky… But with their excellent communication and homeowner vetting process, I felt 100% comfortable. One evening, I sent out about eight inquiries. I was delighted the next day to receive an actual phone call from a human to discuss what I was looking for and see if i had more questions. They also noticed what the inquiry properties had in common, and sent me more listings! They then kept me up-to-date on my two favorites and I ended up with the best choice out of all of them! From the time I started looking, it was less than two weeks before I had a flat confirmed for this summer! Thank you, Edlets!
Alana was incredibly helpful with a…
Alana was incredibly helpful with a broad spectrum of available lets to suit my budget.
Staff were very helpful and found…
Staff were very helpful and found accommodation for us very quickly.
This company should be in all places
This company should be in all places. Edinburgh has a shining star to be proud of. Customer service and range of options is second to none! Thanks so much for all your help finding a place to stay for a month while we were waiting to get into out new home. We will pass on your details to all our friends. Thanks
Excellent customer service
Excellent customer service, very helpful and friendly throughout our dealings. Would highly recommend their services. Thank you for assisting me in finding the right property!
Ali and all the staff at Edlets were…
Ali and all the staff at Edlets were great,
Thank you so much, look forward to working together again soon
This is the second time we've used
Excellent service! This is the second time we've used Edlets and they've come up trumps both times with good quality accommodation at a reasonable comparative price.
Excellent service from Edlets
Excellent service from Edlets - I was looking for a short term let (3 weeks) whilst moving home. Within a couple of hours of contacting Edlets I received offers of accommodation. Brilliant!!
Brilliant service
Brilliant service, contacted them looking for a short term let as we are waiting on a new build being completed and they found us a place within 48hrs.
Full marks to Allana.
We had contacted other letting agents and 2 weeks down the line no response, but Edlets were in touch within a couple of hours of my enquiry.
The team have been very helpful indeed
The team have been very helpful indeed. Many thanks!
Really helpful company who helped find…
Really helpful company who helped find me accommodation very quickly & completely took into account my budget and what I was looking for! Very friendly on the phone & quick to respond.
Very helpful agency five stars
Very helpful agency five stars Went over and above to meet our requirements .
imagine being an Edinburgh lettings…
imagine being an Edinburgh lettings company who had fringe accommodation bookings for last year and wouldn’t budge on returning the £500 deposit as it was ‘non refundable’ even though plenty other companies did cause PANDEMIC
Really enjoyed the customer service and…
Really enjoyed the customer service and human contact. Made booking and making a decision a pleasure. They also seemed to provide me with a lot of suitable choices and not so many unsuitable options which helped me make a decision.
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