Edmonds and Slatter Opticians Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Optician

Written by the company

Edmonds & Slatter Opticians provide the highest quality eye care utilising innovative technology and exceptional customer service, while ensuring accessibility for all.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Friendly, efficient and professional.

I've been using this company, Kibworth branch, for several years and the staff are friendly, efficient and very professional. My wife once went to a different and cheaper opticians, who missed a retinal tear that E&S picked up on and arranged to have fixed. The company also offer a hearing assessment test. I recently took one for the first time and the audiologist was brilliant.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Free new lens!

Took my spectacles in for routine adjustment. Done in a jiffy and the technician noticed a small scratch on the lens, checked my records to find the lens had a “no scratch” clause. Specs dropped in Monday morning and collected at 2pm - all done at no cost. Splendid.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The Edmonds & Slatter Glenfield staff are very welcoming and incredibly helpful. I recently had an eye infection and the team provided excellent service. The receptionist, Carol, arranged an unscheduled appointment and the optician, Sejal, then provided a pleasant and professional service.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

First class

I’ve been a customer for many years and always found them first class, but during the COVID-19 crisis they went above and beyond. Excellent, faultless service.

June 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Edmonds and Slatter support for our Charity…

Edmonds and Slatter kindly offered to give eye tests and provide glasses where necessary to the 14 children we help in our charity 12 years ago. This has continued to the present day. They have been very helpful in arranging for a complete morning session to test all the children and always have a few little surprise goodies for them. Where they come from they would not be examined routinely so any issues would not be identified in the early stages so this is a huge benefit for these children.
Thank you very much for what you do for these children and we hope to see you again soon.
John Buckby
Group Coordinator
Friends of Chernobyl's Children West Leics.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff. I had a problem with a red angry eyelid the chemist and doctor where unable to help but Edmunds and Slatter knew exactly what the problem was and it is now on the mend. Also helping to repair my faithful rayban sunglasses
Thank you

June 3, 2020
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Rated 5 out of 5 stars

Edmonds and Slatter highly recomended

Edmonds and Slatter have partnered with Leicester Riders Basketball for a number of years now, providing optical care for our players and staff.
The staff are knowledgable and friendly, and provide great care to us.
I would recomend Edmonds and Slatter if you require optical care.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional and friendly…

Very professional and friendly opticians, they have looked after my daughter since she was 1. Always going above and beyond, the expertise puts them in a different class to some other chains. Edmunds are also one of the opticians recommended by the Ophthalmology consultants at Leicester hospitals. Highly recommend for a professional and friendly service, they have always made us feel welcome and in safe hands. I would not take her anywhere else now.

May 29, 2020
Unprompted review
Rated 5 out of 5 stars

I have been a client of Edmonds and…

I have been a client of Edmonds and Slatter since 1987 and would be extremely
reluctant to go anywhere else.
Very friendly staff and very experienced optometrists that explain everything fully.
I can't fault the customer service and the shop that I go to in Blaby is bright and decorated in a lovely modern way.

May 29, 2020
Unprompted review
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