educated.fun Reviews 

306
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have no idea how this all started, but finding out that you have been charging 7.5 Euro every other week - so that you stay under the radar - for several months was definitely not pleasant.... See more

Rated 3 out of 5 stars

I accidentally set up this account whilst browsing fur a parking app when I recently stayed in London. It was ok but it wasn't the intention. I spoke to Doris to explain why I wanted to cancel and... See more

Rated 5 out of 5 stars

Even though I never actually wanted the membership, I was delighted in dealing with Eugene who has been very kind, helpful and understanding. He has promised to sort out my issues for me within 5 to... See more

Rated 4 out of 5 stars

Kai responded to my constructive feedback, and I am impressed with the speed they have taken to resolve my issue. Great customer service, and glad the company empowers their staff to make decisions... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(306)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Kai responded to my constructive…

Kai responded to my constructive feedback, and I am impressed with the speed they have taken to resolve my issue.

Great customer service, and glad the company empowers their staff to make decisions. Thanks!

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Wow7

Wow! It seems like this company makes a habit of illegally debiting people's cards. If I don't get my money back i will insist that interpol press International fraud charges! They will lose all crediblty and financial standing with Google.

December 7, 2024
Unprompted review
Rated 1 out of 5 stars

Cobro indebido

Me han realizado un cobro de 18 euros sin ninguna compra,,, es estafa ???
Educated.fun 35722057936 Cyp

January 23, 2025
Unprompted review
educated.fun logo

Reply from educated.fun

Estimado Moises,

Sus comentarios son de suma importancia para nosotros, y estamos dedicados a abordar sus preocupaciones.

Le hemos enviado un correo electrónico, por favor asegúrese de comprobar su bandeja de entrada.

Y no dude en ponerse en contacto con nuestro equipo de atención al cliente en support@educated.fun para obtener más ayuda.
Su confianza y satisfacción son nuestras principales prioridades.

Saludos cordiales,
Ayla

Rated 1 out of 5 stars

Grote fraudeurs

Grote fraudeurs, die bankkaarten misbruiken.
Het geld dat ze van je rekening is een misverstand, en hun belofte we gaan snel terug betalen daar komt niets van in huis.
Één tip, bankkaart onmiddellijk laten blokkeren.

Dat is hun antwoord, nadat ze mij op 20 december gingen terugbetalen.

##- Please type your reply above this line -##
Your request (4911450) has been updated. To add additional comments, reply to this email.

Dear Ellen,

Thank you for your response.

We sincerely regret that you feel this way and assure you that our goal is to provide a fair resolution that aligns with our policies and the circumstances of the transaction. We take your concerns seriously and would like to clarify our stance to ensure transparency.

As previously mentioned, we were unable to process a reimbursement directly to your account. We genuinely understand your preference for this method, and we apologize for any inconvenience this may cause. To address this, we have provided an alternative solution by offering the equivalent amount as credits to your account. These credits are designed to provide the same value, allowing you to use them on our platform with complete flexibility.

Please know that we are committed to ensuring these credits are set up securely and made available for your use immediately. We hope you can reconsider this option as a practical and effective resolution that ensures you do not lose the value of the original transaction.

We greatly appreciate your patience and understanding as we work to resolve this matter. Should you have any further questions or need assistance, we remain at your service.

Kind regards,

Nana Customer Support

[X2NJV3-93YXR]

En hun antwoord toen ik zei dat ik met credits niets was, en het fraudeurs zijn. Ze stelen uw bankgegevens en nog zou je niets mogen zeggen.

##- Please type your reply above this line -##
Your request (4911450) has been updated. To add additional comments, reply to this email.

Dear Ellen,

Thank you for contacting us!

We truly understand your concern, but unfortunately, we cannot continue our conversation with the kind of language you are using right now. We are going to do our very best to help you, we will be waiting for your contact when you will feel a little calmer.

Kind Regards,

Nana Customer Support

[X2NJV3-93YXR]

November 4, 2024
Unprompted review
educated.fun logo

Reply from educated.fun

Dear ELLEN,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Money got debitted from my account

Money got debitted from my account. Don't know where this comes from. No reference in my emails. Total of €68,50.

January 2, 2025
Unprompted review
educated.fun logo

Reply from educated.fun

Dear Marnix,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Total scam

Total scam - charges cards without consent. Any positive reviews are obviously bots and can’t even write a sentence properly. Report immediately if you get charged.
Since posting they’ve asked for more personal information - no way I’m providing that. Have reported to my bank and fraud investigation underway.

January 9, 2025
Unprompted review
educated.fun logo

Reply from educated.fun

Dear Cara,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@educated.fun for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Outrageous and criminal behavior!

This company suddenly started charging my Visa twice a month, €67.50 each time. I have never ordered anything from them or even been aware of the existence of this Cyprus-based company! This is absolutely outrageous and criminal behavior!

January 10, 2025
Unprompted review
educated.fun logo

Reply from educated.fun

Dear Marjaana,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@educated.fun for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look