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Company details

  1. Educational Institution

Information provided by various external sources

¡Ahorra hasta el 70%! - Reserva en línea tu curso de inglés en el extranjero, en escuelas acreditadas, gratis, con edugates.com™.


Contact info

3.9

Great

TrustScore 4 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Poor payment method

First if all, thank you for your concern about my privacy. But you haven’t reply anything related to my comment. It looks like you are so proud of your system. So funny that you said my link was a fraud one.

System limits the payment only via Paypal and Paypal charges you more that the real course price
System limits the payment via Paypal only, and that is the best idea. I have always receive fruad or phishing emails showing that I bought something via Paypal. To prevent the confusion, I cancel using Paypal in all any transaction. The Educate notes in its payment page that we can pay directly by other cards if we don’t have the Paypal account. I have been trying to pay many many times avoiding using Paypal, but not successful.

By the way, payment via Paypal charges you more than the course’s price. For example, the course I want to buy is £7 but it becomes £7.90 at the end!
Yes, it might be because of the conversion rate from GBP to USD
But actually, the Edugates pays the course owner in the currency that the owners are living. For example, the course I buy, the owner lives in China. So, I need to payin USD and then convert to Yuan? How complicate the payment is!

I am writing this review because I want some improvement or reliable explanation.
You can go to see the evidence via the Google photo using this code

The truspilot doesn’t allow the link, so I can’t show you the picture of the price but you should know that the course price was reduced beliw ten in many courses due to the promotion!
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Here was your first reply

Reply from edugates.com™
16 Dec 2018
Thanks for your review 'Invisible Woman'. We like great reviews but we love negative ones, as long as these are factual and allow us to truly improve our product and service - so thanks for taking the time.

//

On the web, to prevent receiving random emails we advise you to have two email accounts, one for purchases and one for 'other email' that you use for any interactions you make online i.e. reviews, newsletters and whatnot. This way scammers will never be able to trick you.

//

On the matter that may be related to our service; we don't do payments as low as 7 GBP. Our courses starts at least 70 GBP per week. Please check again that you are in fact, reviewing our product :)

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About our payment system, the price you see on your first click is the final price, after checking out and even upon arrival at the school.

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Lastly, I tried your link but Google Chrome tells me that the link is a phishing (fraudulent) link. Please send your photos and concerns to info

Much obliged,
Team @edugates.com

January 2, 2019
Unprompted review
edugates.com™ logo

Reply from edugates.com™

Hello "Invisible Woman"/"Real Customer Review".

- We don't offer courses at those price points so we'll conclude that you are seeing a completely different website.

- The total price we give you anywhere on the site is, and it will always be the final price.

You seem to be the only one customer having payment issues and have given yourself the trouble to write a review about us. Besides thanking you for the time invested on us, I suggest you contact us over the phone, as we are very curious to know more about you and your very unique case. :)

Wishing you a great day and we look forward to your call :) Team @edugates.com

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Rated 4 out of 5 stars

Excellent idea!

Excellent idea, English lessons in an English speaking country with a very diverse price range is just awesome. Also, the VISA service they provide is a very nice detail. Good service! A few things on the website which are being fixed at the moment (reason for the 4 stars), but navigation is good and I also like the design. Good luck with your English course!

November 30, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Fast, contemporary and intuitive, these well designed interfaces allow you to reach your end goal effortlessly and quickly, whether you’re browsing or searching for something specific. Very user friendly, great search facility and onboarding experience. Meaningful and informative snippets of content that don’t overload you with too much information. Overall, extremely clear and engaging – great online service.

May 31, 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service

Looking for an english course i got in contact with the team as i was unsure how it worked. They have been really responsive and explained the different options i could choose depending on my level and budget. VERY HELPFUL!

May 25, 2016
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great search facility to find the English course that suits your needs best and a very interesting blog that both students and travellers will enjoy!

May 21, 2016
Unprompted review
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