Edumark Group 

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See what reviewers are saying

Rated 1 out of 5 stars

I paid and have still not received my results. I have sent WhatsApps to this business as well and their excuse is that they haven’t received the results on their side, yet they advertise that you get... See more

Company replied

Rated 4 out of 5 stars

The Service was excellent, and the results were received within 5 minutes. However, I had assumed it was a legit site, but I am reading reports of unlawful release of info. I hope the results are accu... See more

Rated 5 out of 5 stars

I got my results in less than 5 minutes. I was scared that maybe they weren't correct but when I got my statement from school they were correct 💯 I'm happy with the service

Company details

  1. University

Written by the company

Nobody likes waiting for anything, especially matric results. We understand that matric can be extremely stressful, and waiting anxiously for results does not help anyone. We at Edumarks assist you with retrieving your NSC results before collecting your NSC from your school for a small once-off fee as long as you meet the requirements.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

The Service was efficient

The Service was excellent, and the results were received within 5 minutes. However, I had assumed it was a legit site, but I am reading reports of unlawful release of info. I hope the results are accurate.

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

I have been tirelessly trying to get my…

I have been tirelessly trying to get my results but it keeps on saying error 503 and that I should try later, which I did try later meaning 3 hours later I don’t know what to do can I please get some assistance so that I can get my results

January 12, 2025
Unprompted review
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Reply from Edumark Group

Hi there,

We went down for updates. Sorry about that. We are now up again

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Rated 5 out of 5 stars

Very impressed with efficiency

Very impressed with efficiency

January 12, 2025
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Reply from Edumark Group

Hi there,

Thank you for the amazing 5 stars! We truly appreciate your feedback as this helps us grow as team <3

Regards
Edumark Group

Rated 5 out of 5 stars

Thanks so.much

Thanks so.much

January 12, 2025
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Reply from Edumark Group

You are very much welcome. Thank you for entrusting Edumarks with your matric results :)

Regards
Edumark Group

Rated 1 out of 5 stars

I paid and have still not received my results!

I paid and have still not received my results. I have sent WhatsApps to this business as well and their excuse is that they haven’t received the results on their side, yet they advertise that you get your results up to 7 days before the official release date and they are ALSO advertising that the results are currently available, which is not the case at all. This is a full on SCAM, non of their phone numbers work as I have tried calling all their lines and there is no response or the call doesn’t even go through. I want my money back and I will be taking this matter further.

January 7, 2025
Unprompted review
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Reply from Edumark Group

Hi there Michelle,

We understand your frustration. We can not begin with any type of distribution until the DBE has uploaded the results, this is why we say UP TO 7 DAYS PRIOR because it can be any time before the official release, furthermore, we have not advertised that results are
currently available as we have not received results yet. If you are unhappy I have linked our refund submission page for your convenience:

https://edumarks.co.za/refund-submission/

UPDATE: We have received your refund request and have processed your refund as per your request. Please see your email for proof of refund.

Regards
Edumark Group

Rated 1 out of 5 stars

I have requested a refund as I placed…

I have requested a refund as I placed two orders by mistake. It has been well over 10 days and nobody is responding to emails about whether the refund has been done. I do not see anything in my bank account. Don't bother with this website, they are useless when it comes to getting any feedback.

January 25, 2024
Unprompted review
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Rated 1 out of 5 stars

Didn’t deliver on time

Didn’t deliver on time
Just late

January 18, 2024
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Reply from Edumark Group

Hi there Milani,

We are sorry that your results did not get sent out to you as soon as we expected them to. Our data comes directly from the DBE and they seemed to have had some difficulties uploading all examing authorities which caused a delay on our end.

We are terribly sorry and our team is constantly striving to provide the best possible customer experience.

Regards
Edumark Group

Rated 1 out of 5 stars

Never Refunded

I requested a refund because my results weren't sent to me prior to the release of results & its been 14 days since I requested the refund & no money has been paid into my account. This is basically becoming a scam because bo services were provided to me.

January 16, 2024
Unprompted review
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Reply from Edumark Group

Hi there Reabetswe,

We appreciate your feedback as this helps us grow and become better at what we do :)

We are sorry for the inconvenience. Paygate (Our old payment processor) was changed over to Payfast and the few refunds that were done on Paygate were not concluded correctly.

This is an error on our end and we will work on providing a better customer experience to our future customers.

Regards
Edumark Group

Rated 1 out of 5 stars

Lied…

Got my marks only a day before the release of results and not up to 7 days before like advertised

January 18, 2024
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Reply from Edumark Group

Hi there Ismail,

We apologize for the inconvenience caused to you.

On our end, it shows that your results were sent to you before the official release (up to 7 days prior) and we did fulfill our promise. We have emailed you and we are hoping you could share more insight as to how we can improve our services in the future :)

Regards
Edumark Group

Rated 5 out of 5 stars

Service was immaculate

Service was immaculate, I had received my mark swiftly and it made a huge impact as I longer had the stress and worry about university all thanks to the brilliants crew at edumarks . I would defined recommend parents and kids to use it as it makes a world of a difference .

January 18, 2024
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Reply from Edumark Group

Hi there Humza,

We truly appreciate your kind words.

Your review genuinely shows us our team's strongpoints along with the standard future customers would wish to expect.

We wish you the very best with your future studies.

Regards
Edumark Group

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Rated 5 out of 5 stars

Excellent feedback

Excellent time in providing feedback and was correct has given

January 18, 2024
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Reply from Edumark Group

Hi there Aaliyah,

We are so glad that you are satisfied with our service. We will continue to maintain this standard and ensure future customers get the best possible experience with us :)

Wishing you well with your future studies.

Regards
Edumark Group

Rated 5 out of 5 stars

Good work I got my sons results quickly…

Good work I got my sons results quickly while the dbe site was not working at all (nothing new from the anc)

January 18, 2024
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Reply from Edumark Group

Hi there Mo,

We are grateful for your feedback which helps us learn and grow.

We wish your son the very best for his future studies :)

Regards
Edumark Group

Rated 5 out of 5 stars

It's legit and was very helpfull

Only waited a day for my results and it helped with the stress not knowing what my results was going to be

January 18, 2024
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Reply from Edumark Group

Hi there Chandré,

We really value your feedback and we're sure that future matrics do too :)

We glad that we were capable of reducing our stress by providing your results early

We wish you all the best with your future studies

Regards
Edumark Group

Rated 1 out of 5 stars

EDUMARK IS A SCAM!!!

EDUMARK IS A SCAM!!!
I ordered results last Thursday and I'm still waiting for delivery.

STAY AWAY FROM EDUMARK!

January 18, 2024
Unprompted review
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Reply from Edumark Group

Hi there Shameel,

We are terribly sorry that we couldn't meet your expectations :(

Please allow us to make it right by either letting us know if you'd like a refund or if you would still like your results. (We have sent you an email to D*******s@gmail.com)

Regards
Edumark Group

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Rated 1 out of 5 stars

Did not receive any results and did not…

Did not receive any results and did not receive any feedback to my refund submission

January 15, 2024
Unprompted review
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Reply from Edumark Group

Hi there Talhah,

Nobody likes 1 star reviews (wheather you're receiving them or giving them) and it is on us to make it up to you so we can turn the 1 star into 5 stars :)

Our team is currently working through refunds and you can expect a response before next week.

Regards
Edumark Group

Rated 5 out of 5 stars

very gud survices helped me getting…

very gud survices helped me getting makrs early

January 18, 2024
Unprompted review
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Reply from Edumark Group

Hi there Naeem,

Thank you for the lovely review along with the 5 stars :D

We are glad that we were able to assist you.

Regards
Edumark Group

Rated 5 out of 5 stars

Edumarks was truly helpful

Edumarks was truly helpful, I had a great experience with it!

January 21, 2024
Unprompted review
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Reply from Edumark Group

Hi there Amani,

Thank you so much for leaving us a review with 5 stars too :)

This does put a smile on our teams face and we will continue to upkeep our excellent work and work towards improving!

We wish you the best for your future studies

Regards
Edumark Group

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