Edward Mellor Reviews 

164
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff for providing detailed guidance, valuable advice, and maintaining professional communication throughout the entire property selling journey. Many people note that team members are incredibly supportive, friendly, and efficient when arranging viewings, managing valuations, and answering everyday questions. However, some people mentioned experiencing frustrating issues regarding after-sales support and communication. A few consumers felt ignored or reported a lack of professional assistance from certain branches after initial property viewings. These reviewers found the lack of prompt replies or post-sale care disappointing during their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising helpful team members for... See more

Service

Users describe ambiguous interactions with service, highlighting exceptional support and efficient viewings... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a huge amount of help from the whole team whilst getting several properties on tbe market. Einar Perdomo was particularly helpful and nothing was too much trouble for him. I hope for some offers... See more

Rated 4 out of 5 stars

My experience with Edward MELLORS . was good from start to finish Once I had sold Natalie Jenkins at Hazel Grove office kept me very well informed. If I rang with any queries and I was unable to spe... See more

Rated 3 out of 5 stars

Trustpilot reviews I had put in an offer at a house via Edward Mellor in Woodley who then recommended and referred me to a conveyancing company called DC law Edward Mellor in Woodley obv... See more

Rated 5 out of 5 stars

Selling my home for the first time and having to use an estate agent had left me feeling quite anxious. I met a number of agencies but Einar Perdomo at Edward Mellor stood out. He was thorough an... See more


Company details

  1. Real Estate Agency

Written by the company

The home of property in Stockport, Tameside and Manchester - including Estate and Letting Agents, Property Auctioneers, and Mortgage and Insurance specialists. We have been successfully been selling properties across Greater Manchester for over 30 years.


Contact info

3.9

Great

TrustScore 4 out of 5

164 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(164)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your money

Thought we would use Edward Mellor because we thought they would be professional and take the strain out of selling the house.
We were told we would have a dedicated team looking after us right through to completion.
That wasn't true.
We had to phone the solicitors and surveyor's to find out what stage they were at, and then phone Edward Mellor to tell them because they were rarely phoning us.
What were we paying all that money for?? We might as well as used an online estate agent.
On the most stressful day, "The moving day" Edward Mellor sent us to a branch that wasn't OPEN to hand in the keys. Talk about a lack of communication, it left my wife in tears.
I've never written a complaining letter in my life but just felt that this had to be said.

August 20, 2020
Unprompted review
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