EDZ's human touch makes their customer…
EDZ's human touch makes their customer service second to none.
Highly recommended!
January 14, 2026
Unprompted review
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Great service
I have bought many items from this company over the years mainly base layers. All have been excellent and now with a pair of gloves lost in the post (I gave the wrong postcode) they have sent me a replacement pair free of charge. Now that is excellent service
October 20, 2025
Unprompted review
I have purchased several items online…
I have purchased several items online from EDZ over the last few years and have always had an excellent service from them in every way.
Simple ordering process, very helpful and prompt replies from customer services (if you need help/advice), very high quality goods shipped quickly,
Their merino gloves, neck wear, high viz jackets and gilets are very well made, durable and exceptionally good value for money.
I would not hesitate to recommend this company.
October 1, 2025
Unprompted review
Poor quality merino t shirt
The fabric of my merino t shirt laddered after a single wearing. EDZ replaced it, but the replacement immediately did the same thing. Then the replacement replacement did the same thing. The shirts are just poor quality, but EDZ will not refund saying that the fabric was "torn" (which it wasn't) and "therefore" not covered by warranty. I'm taking my custom back to Icebreaker.
March 15, 2025
Unprompted review
Mens 135GSM T-shirts very poor quality
Both 135GSM T-shirts purchased are unusable within a year. The underarm seams have disintergrated and one T-shirt has a hole almost big enough to fit my hand. Extremely disappointed with their quality since I have a boxful of almost every EDZ product going back several years and which were all high quality.
June 10, 2024
Unprompted review
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I ordered a pure merino wool half…
I ordered a pure merino wool half zipped polo sweater and have been wearing it ever since, so warm. It came quickly and was a good price. Would definitely recommend EDZ
November 10, 2023
Unprompted review
Ordered Merino Wool Socks
Ordered Merino Wool Socks from them and delivery was really quick and free. Socks are very good quality and super warm.
March 16, 2023
Unprompted review
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