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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their engaging and educational content, highlighting the thoughtful curation and high quality of items like stuffed animals, books, and craft materials. Many people appreciate how the boxes make learning fun and interactive, with activities suitable for various age groups, and often integrate them into homeschooling. However, some customers were not happy with receiving a different product than expected, specifically mentioning a situation where a starfish box was sent instead of the anticipated whale shark, leading to disappointment and a desire to have skipped that particular box.

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Product

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Quality

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Subscription

Reviewers express delight with their subscriptions. Many customers report that their children eagerly... See more

Based on these reviews

Rated 5 out of 5 stars

My kids are in their animal era! What an awesome concept edZOOcation boxes are! Both my 7 & 4 year olds LOVED their Komodo Dragon boxes, they love on those stuffies so much. They love holding them whe... See more

Company replied

Rated 5 out of 5 stars

The Edzoocation Box is always a huge hit in our home! As a homeschool mom, it’s a huge win to see all three of my boys exploring, asking questions, and genuinely having fun. The boxes are thoughtfully... See more

Company replied

Rated 5 out of 5 stars

The crafts and activities are so fun, the books are informative and age appropriate, and the stuffies are so cute and great quality. My 5 year old loves them so much, he's always telling his friends a... See more

Company replied

Rated 5 out of 5 stars

My daughter absolutely loves her boxes that she gets!! They have a great assortment of different learning tools for the kiddos and she literally takes her stuffed animal that she gets everyw... See more

Company replied


Company details

  1. Educational Supply Store

Written by the company

Inspiring a love of animals, through play. Profits from each box go to wildlife conservation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

EdZOOcation is a win-win-win!

Hi everyone!
I am a second grade teacher and have a passion for saving all animals. Edzoocation was brought to my attention by a colleague. When I learned of this wonderful company and the way it communicates information about endangered species, I had to be a part of it. These kits are a great way to begin non-fiction reading and writing. Kids love animals. I love that they differentiate by age. And I love that if you have children at home, you can buy one kit of the activities and then you can get the add on stuffed animals for the other sibling/siblings. Right now, I am
Month to month, but you can sign up for subscriptions too which get you a better deal. I’ve done that before too. Take a chance in these kits. They are educational and fun. Plus part of the proceeds go back to helping save these animals! Win-win-win!

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

A Box-Full of Memories

My kids love that a “zookeeper” sends them a box each month to learn more about animals! They excitedly talk when we open the box - “Is it an insect? A mammal? A reptile? Does it live in the ocean?” As soon as we open the box, they go through each piece! We are on Box #5 and by now they know that they’ll get a beautiful book, a “sticker story”, the *high-quality* plush, and a fun gadget or toy that helps them learn even more about the animal of the month! Even I can’t wait to see what’s the box! I love getting to make these memories with my kids, and I hope they’ll always remember it too!

October 28, 2024
Unprompted review
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Rated 5 out of 5 stars

Homeschool Science Success

My two sons homeschool and we decided to use these kits for our science lessons in 4th and 6th. They really enjoyed the plushies even at older ages and they love the fun facts and links for jobs helping animals. They made lapbooks and posters as their assignments integrating the assignments in the kit. So much fun! They asked me to keep getting the kits!

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Nearly a month after ordering, still no box

Nearly a month after ordering, and still no box! After reaching out multiple times, I finally received an email with tracking information. Over a week now since that email and nothing has shipped yet still. Reached out again and got a response that there’s been a delay. Really??? So the tracking information was obviously just lip service! Don’t waste your money!

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT VALUE!!

The edZOOcation boxes are FULL of goodies: high-quality stuffed animal, super informative & interesting books on the animal, hours of activities to do... tons of educational & entertainment value for the money! I tell all my friends with kids about this company.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

I love that the products are truly…

I love that the products are truly engaging for the different age groups. They are appropriate in play and learning styles. The items are well made from the books to the stuffed animals. They are meant to endure the test of time. Plus, I also love that the container is recyclable. Great products over all!

May 21, 2024
Unprompted review
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Rated 5 out of 5 stars

My kids love their edZOOcation box

My kids love their edZOOcation box - very educational, engaging, and fun!
So many activities packed inside: a book full of information about your animal, arts & crafts projects, coloring pages & puzzles, and a high-quality plushie toy.
I highly recommend edZOOcation to other parents!

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Worth the hype!

My kids love learning about animals and are so psyched when their boxes come! Really quality items. Issues are always handled well by their customer service team—quick responses, very accommodating. A great company!

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Love EdZOOcation

I have two daughters, 5 and 7, who are obsessed with the edZooCation monthly package! It’s like Christmas when the monthly box is delivered. It’s a great way to foster the learning experience in general and not just wildlife.
I strongly recommend for all parents of children who are enthralled with wildlife.

May 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Love everything

Love everything! The stuff toys are great quality. The kids enjoy the different activities that come every month!

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

This company is either a scam or just a…

This company is either a scam or just a bad company with crappy customer service but I have yet to receive a box it’s been almost a month and I have tried multiple times with no success to get in touch with someone. I’ve read about a lot of other people complaining about the same thing. I really hope I’ve not been scammed but have canceled my subscription today. What a waste of money!
Reply: it won’t let me reply to you but I have called that number multiple times and keep having to leave messages no one has ever called me back and I’ve received no emails! I’ve read multiple people’s reviews of your company and am not the only one complaining about your customer service. There have been a lot of people who say they never received a box also.

May 15, 2024
Unprompted review
edZOOcation™ logo

Reply from edZOOcation™

Hi Nicole,

We are truly sorry to hear about your experience and apologize for any frustration this has caused. We understand your concerns and want to assure you that we are committed to resolving this matter promptly.

We have already reached out to you in several settings to address the issue, but it seems there has been a communication gap. Could you please check your spam/junk folder to ensure our responses haven't been missed? We want to make sure you receive the support you need.

Rest assured, our goal is to provide excellent customer service and deliver the educational experience promised. We apologize for the delay in your shipment and the inconvenience it has caused. We are working diligently to ensure this doesn’t happen again.

Please contact us directly at (424) 218-6132 so we can resolve this issue for you immediately. We value your feedback and appreciate your patience as we work to improve our services.

Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Best regards,

Jenny C.
edZOOcation Team

Rated 5 out of 5 stars

Edzoocation

We have received 6 boxes now, and my daughter has enjoyed every one! The crafts are engaging, and she loves learning more about the animals. The customer service team has also been helpful every time I reach out.

May 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Customer Support is NOT great

We have loved these boxes for awhile. Unfortunately due to costs, we had to pause our subscription for a few months. I just un-paused it and ordered this month's box. I got an email stating that it shipped 10 days ago, however, it only says "pre-shipment label created" and it was never actually shipped by the company. I have tried to contact the customer support for the company through email (3x), phone (2x), and through the chat feature on the website and I have gotten NO response for days. I am extremely disappointed and have received emails saying "Let us know how much you love the box" or "award winning customer service" but it just isn't there. At this point they took my $45 and I received nothing in return. I have canceled my subscription and will no longer support this company.

April 26, 2024
Unprompted review
edZOOcation™ logo

Reply from edZOOcation™

Thanks for letting us know about this issue, and I'm sorry for the hassle you had with your order. I'm glad we could chat and sort everything out for you.

We're taking your feedback to heart to tighten up our shipping and response times. It's tough to hear you've canceled, but we understand circumstances change. If there's ever anything more we can do to help or if you want to share more thoughts, please reach out.

Thanks again for your patience and for being part of our community for a while.

Rated 5 out of 5 stars

Great purchase for animal lovers of all ages!

My daughter LOVES the edzoocation boxes! She is 12 and still enjoys the soft cute stuffed animals, the fact books and most especially the craft each month. Each month it’s a little different, and the diamond art dolphin was probably her favorite. Right now we are watching a sloth chia pet grow. I highly recommend.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

High quality boxes AND customer service!

We’ve been using edZOOcation for the past three months and our kids now race each other to the front porch when they know it’s been delivered! The quality of the stuffed animals is SURPRISINGLY great! And the books are quality, cute, and educational. We’ve made one of the recipes that has been sent in the box and it was delicious!! And crafts maybe their favorite part! Aside from the quality of the boxes… the customer service has been IMPECCABLE. I’ve called once just for a question/information and once for an incorrect order. Both times I got a PERSON on the phone immediately and both of them were SO friendly and helpful. They kindly resolved the incorrect order and were so professional throughout it. We’re asking for a yearly subscription as a Christmas gift for the kids this year! Highly recommend them!

July 27, 2023
Unprompted review

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