EE Glazing Ltd Reviews 

759
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 327 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the installation teams for their hard work, efficiency, and professional, friendly demeanor, often noting their meticulous cleanup efforts. The service is frequently highlighted as excellent, with many appreciating the non-pushy approach of sales representatives, and people are very satisfied with the high quality of the products and installation. However, some customers noted concerns regarding pushy sales tactics and pressure for immediate decisions. Additionally, a few people felt after-sales service could be improved, citing issues with follow-up, ongoing problems with leaky products, and difficulties with repairs due to misordered parts.

What people talk about most

Staff

Consumers generally report positive experiences with staff, particularly praising the installation teams for... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, expressing delight with the windows and doors, often... See more

Product

Reviewers mention positive feedback about product, highlighting the high quality and excellent appearance of... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers reporting high-pressure... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had all our windows replaced on 3rd Feb by Darren, Simon, Cameron and Ollie. They did a grand job considering the awful weather and did their best to clean up afterwards. Luckily I had their sale... See more

Company replied

Rated 5 out of 5 stars

We have recently had all of our Windows replaced by EE Glazing and we are so pleased with the results. The sales person, Bradley, was not pushy as some are. We were concerned about how much disruption... See more

Company replied

Rated 5 out of 5 stars

We have just had some new windows installed by Darren Simon Cameron & Ollie what a fantastic job they did . They were hard working, friendly, efficient, clean and tidy workmen too lying down dust shee... See more

Rated 5 out of 5 stars

We have just had 11 windows replaced by Darren, Simon, Cameron and Oli. The team were friendly, efficient and hard working. Clean up was good and no redecoration/touching up required. When problems... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. PVC Windows Supplier
  5. Roofing Contractor
  6. Window Installation Service

Written by the company

EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(759)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy customers!!

Excellent service, quality finish!
Sales team were professional, friendly & not pushy! Surveyor was professional & knew his stuff!
Order placed, manufactured & fitted without hassle!
Fitters were courteous, accommodating, fast & clean!!
Quality of products excellent!
Overall 'top job' from start to finish!!

March 23, 2026
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Reply from EE Glazing Ltd

Thank you for the fantastic feedback! We’re really pleased to hear you were happy with the whole process from start to finish and we will be sure to pass your kind comments on to the team—much appreciated!

Rated 5 out of 5 stars

The reason I have given 5 star rating…

The reason I have given 5 star rating is the professional way the installer carried out installing the Windows and the way he tidied up when the task was completed

April 2, 2026
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Reply from EE Glazing Ltd

Thank you for your review. We’re delighted to hear you were pleased with the installation and the care taken to leave everything clean and tidy. Your feedback is greatly appreciated. Many thanks

Rated 4 out of 5 stars

Good job

Polite, efficient, quick, cleaned up afterwards and took the rubbish away.

March 31, 2026
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Reply from EE Glazing Ltd

Thank you for taking the time to share your review with us. We are pleased to hear you have been impressed with the service you have received. Many thanks

Rated 5 out of 5 stars

Accurate and professional service

Accurate and professional from start to finish. There is nothing I could fault and I'm extremely happy with the provided service. Every person who worked on my project was great! Thank you

April 1, 2026
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Reply from EE Glazing Ltd

Thank you for taking the time to share your feedback with us! We’re really pleased to hear everything met your expectations and that you’re so happy with the service. We’ll be sure to pass your feedback on to the team!

Rated 5 out of 5 stars

The blokes who came down outstanding…

The blokes who came down outstanding job clean tidy and very respectful very pleased with the window

April 1, 2026
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Reply from EE Glazing Ltd

Thank you for your review. We are pleased to hear you have been happy with the products and service you have received and we will be sure to pass this on to the installation team!

Rated 5 out of 5 stars

Good windows at a good price

Very pleased with the windows and service from EE Glazing
From the polite rep to the installers.
Thank you

April 1, 2026
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us. It is great to hear you have been happy with the service and the products you have received. We will be sure to share this with the team involved. Many thanks

Rated 1 out of 5 stars

Pushy sales tactics, borderline harassment

Pushy sales tactics with an added sob story or two by the salesman.
The classic “limited time offer” to get you to buy.
Price wasn’t even great and came away from the experience feeling like we’ve been had and feeling pretty stupid for falling for the sales tactics. Window salesmen are worse than car dealers.

I would’ve let this slide and not left a review, but the window was fitted about three years ago and they still contact myself and my wife to sell us more windows, despite saying that we were unhappy with the service and clearly saying “please delete my details from your system”. The same salesman would also come to the door every month or so with the classic “we’re doing work on your neighbours house”, seeming to forget how many times he’s knocked. We have since moved out of the county and clearly stated this also, yet they keep calling. They have called several times over the years and will not give up, even after being blocked they just call back on a withheld number.

I will be making a formal GDPR complaint

April 1, 2026
Unprompted review
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Reply from EE Glazing Ltd

We are sorry to hear you have been disappointed. We have requested further details from you via Trustpilot, in order for us to remove you from our database. Alternatively please email us at info@eeglazing.co.uk with a request to remove your details from our database and we will be happy to do so for you.

Rated 5 out of 5 stars

Two very good workers

Two very good workers
If we require more work doing we would like these two back

April 1, 2026
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Reply from EE Glazing Ltd

Thank you for taking the time to share your review. We are so pleased to hear you were impressed with your recent installation and the worked carried out by our team. Many thanks

Rated 5 out of 5 stars

Quotation from EE Glazing

We recently had Ed Taylor from EE Glazing come round and I just wanted to say how impressed we were.

From the moment he arrived, he was polite, easy to talk to and just a genuinely nice guy. He explained everything clearly without overcomplicating things, and was happy to answer all the questions we had (there were quite a few!).

What really stood out was that he didn’t rush us at all. He even took extra time on a Sunday afternoon to go back through everything with my wife so she felt just as comfortable and informed, which we really appreciated.

At no point did we feel pressured, he listened to what we wanted and just gave honest, helpful advice.

All in all, a really positive experience. Great customer service and a credit to the company.

March 29, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your wonderful feedback! We’re so pleased to hear how positive your experience was with Ed. It’s great to know he took the time to make sure everything was clear and comfortable for you both. We’ll be sure to pass on your kind comments. Many thanks.

Rated 5 out of 5 stars

Superb service throughout

Superb service throughout. Hassle-free initial meeting, survey and fitting. I have followed up on having windows changed by now replacing my conservatory roof with this company. Excellent prices too, particularly the roof as now an existing customer.

March 13, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your great feedback! We’re delighted you chose us again and that you’re pleased with both the service and your new conservatory roof. We appreciate you taking the time to share your review. Many thanks

Rated 1 out of 5 stars

Deleted review

I originally posted quite a lengthy and detailed review that has since been deleted, so in the interest of transparency and the fact that I refuse to be silenced by a company who are happy to employ men that make you uncomfortable in your house because of pressure selling, here is a shorter version. I had a new door fitted by them in November 2024, I then had to call them out again last year around July/September I think as the door wasn't shutting properly and they had to make adjustments.
However, in January 2025 an appointment for a quote was pushed on me by the sales team as I'd mentioned getting a couple of windows done in the future. It was arranged for after work and when I arrived home he was there already after having rang my doorbell 3 times because he didn't believe I wasn't in. I was given a quote to which I thanked him, then he got visibly angry at the fact I wasn't taking him up on it there and then. What followed was a phone call to the office and another angry man who was shouting over the phone. The phone was then pushed towards me and the man sitting in my house then started demanding I repeat my excuse for not accepting the quote at that time. Pressure selling is a disgusting tactic, and I can see how people agree to things under these conditions because it is genuinely horrible to be made to feel like that in your own home.

March 28, 2025
Unprompted review
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Reply from EE Glazing Ltd

We’re sorry to read your comments and take feedback seriously.
We would like to clarify a few points, as the experience described does not reflect how we operate. Our team are to conduct themselves professionally at all times, and we do not condone any form of pressure selling or inappropriate behaviour in customers’ homes.
All of our appointments are arranged in advance and confirmed over the telephone, giving customers the opportunity to reschedule or cancel if needed. Our quotes are also provided on a no-obligation basis, and remain valid for 12 months, giving those customers who do not wish to go ahead straight away, the chance to consider before going ahead.
Please also note that all calls made through our office are recorded. We have no reason for any member of our team to behave in the manner described, and we would welcome the opportunity to review this properly. If you are able to provide the date and approximate time of the call, we will gladly investigate this in full.
With regard to the appointment, where our representative arrived slightly early and rang the doorbell a couple of times. We always aim to be punctual for our customers and, where possible, would rather arrive early than keep anyone waiting, but we are sorry if this upset you any way.
We would also like to clarify that we are unable to remove or delete reviews from Trustpilot. Reviews can only be removed by Trustpilot themselves, and only where they are found to breach their guidelines.
We are sorry to read that you have been disappointed by your experience with EE Glazing, we hope this answers each of your concerns.

We are always committed to resolving any genuine concerns and improving our service, so we would encourage you to contact us directly with further details so we can look into this thoroughly.

Rated 5 out of 5 stars

Very pleased with my windows and the…

Very pleased with my windows and the fitting of them. Spencer was very respectful. Have placed an order for the rest of my windows to be replaced.

March 3, 2026
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Reply from EE Glazing Ltd

Thank you for your lovely feedback! We’re so pleased you’re happy with your new windows and the service from Spencer. We really appreciate your continued trust in us and look forward to completing the rest of your windows.

Rated 5 out of 5 stars

We are extremely pleased with this…

We are extremely pleased with this Company. From the onset everyone has been very friendly and professional. The workman who put the windows and doors in were very pleasant to have around and cleaned up really well. I think my drive was cleaner than when they arrived! The new units look great - nothing for us to do and the price was very fair too. All in all - delighted.

March 25, 2026
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Reply from EE Glazing Ltd

Thank you for your fantastic feedback! We’re delighted to hear how pleased you are with both the service and the finished result. It’s great to know the team left everything spotless too! Many thanks for the positive review.

Rated 5 out of 5 stars

Quality installers

Easy to deal with, high quality service and a really good installation team

March 24, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your great feedback! We’re pleased you found us easy to deal with and that you’re happy with the service and installation. We appreciate you taking the time to leave us a positive review.

Rated 1 out of 5 stars

Product fine, marketing verging on harassment...

Perfectly adequate windows and doors but extremely aggressive marketing - I felt pressured into timescales that were not suitable for me as a newly postpartum mother and since then I have had phone calls on a fortnightly basis, always from a new number (as I am blocking them), asking if I was happy with the work and if there's anything else they can do. I wonder if it will ever stop. DO NOT ENGAGE

March 23, 2026
Unprompted review
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Reply from EE Glazing Ltd

We’re pleased to hear that you were happy with the quality of your windows and doors, but we’re very sorry to learn about your experience with our follow-up contact and apologise for any inconvenience caused.
Your comments have been taken seriously, and our team will look into this promptly. We have requested further details from you (contract reference) to ensure that your contact preferences can be updated so that no further calls are made to you.

Rated 5 out of 5 stars

Had all my windows and doors replaced

Had all my windows and doors replaced. Wonderful quality, great value. The installers Darren, Simon and Cameron are amazing, 5 windows 1 door and you wouldn’t know they had been here. Very polite, worked great as a team, cleaned up everything we are very impressed. The installers were quick and efficient great bunch of guys. I would recommend them to others.

March 19, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing the experience of your recent installation Debbie. We are so pleased to hear how impressed you have been with the products and the service and we will be sure to pass the feedback on to the team. Many thanks

Rated 5 out of 5 stars

Second installation from EE Glazing Ltd…

Second installation from EE Glazing Ltd & couldn't be happier. Following the install of lovely French Doors last year, we decided to go for full a double glazing replacement. Really happy with the finished job!! The team were polite & considerate & above all delivered a first class job.

March 3, 2026
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Reply from EE Glazing Ltd

Thank you for your feedback Mark. It has been a pleasure to return and complete more home improvements for you. Its great to hear how impressed you have been with both installations. Many thanks for sharing your review.

Rated 1 out of 5 stars

HARASSMENT

DONT SHOW THEM EVEN THE SLIGHTEST BIT OF INTEREST OR YOU WILL BE SORRY!
Was thinking of getting a quote for a porch, arranged for them to come back to measure up, when they did so , they said they couldnt go through with the quote as my partner wasnt in and " both parties have to agree." Cancelled all further appointments because i couldnt be bothered with the hassle. Went with another company, 2 years later, I STILL get phone calls and people knocking on my door.
STOP HSRASSING PEOPLE, NO MEANS NO

February 10, 2026
Unprompted review
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Reply from EE Glazing Ltd

We are disappointed to read your review but we do feel the term “harassment” is both inaccurate and unfair.
Our policy of requiring all home owners/decision-makers to be at an appointment is standard practice and is in place to ensure transparency and avoid situations where information has to be repeated or decisions are made without all parties present. This is clearly explained at the point of booking and is not intended to cause inconvenience.
In relation to your claims of ongoing contact, we do not repeatedly contact individuals who have asked not to be contacted, nor do we engage in any form of harassment.
As we cannot identify you from this review, we would ask that you contact us directly so we can locate your details, ensure they are fully removed from our system for you, to avoid any further contact. We take our responsibilities around customer contact and data protection seriously and will act quickly to resolve any genuine issue once we have the necessary information.

Rated 5 out of 5 stars

Fitters: gutters, soffits, etc

I'm writing specifically about EEGlazing's fitters of gutters, soffits, fascia - Darren, Simon, Cameron and Oli. They took the best part of 2 days, arriving early and working hard. They were polite and appreciative of drinks - and I was appreciative of 'extras' they did for me whilst up on the scaffolding (filling a few bits of gable end where concrete had come away) - and of their tidying up afterwards. They didn't have the best weather (high winds on day 2 - and it must have been very cold), but they didn't take this out on me! I am not an expert, so have no real means of telling whether they did an excellent job; but I feel pretty confident that they did. The men seemed entirely trustworthy and I got the impression they take a pride in their work. It all LOOKS good, anyway!

March 12, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your detailed review of your recent installation. We are delighted to hear that you were pleased with the service delivery from our team and that the whole experience met your expectations. We will be sure to pass this on to the team involved. Many thanks

Rated 5 out of 5 stars

Fast and efficient installation.

Fast and efficient installation.
Friendly staff.
Clean workers.

March 3, 2026
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us. Its great to hear you have been happy with the overall experience of your recent completed installation. Many thanks.

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