eelo electric Bikes UK Reviews 87

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Eelo bikes are very good - excellent value. But the real plus is the customer service. Absolutely brilliant from start to finish.

Rated 5 out of 5 stars

Bought two of these Eelo folding electric bikes as an addition for our camper van so we could zip into town or down to the local whilst leaving the camper parked up. They take up little space when sto... See more

Company replied

Rated 5 out of 5 stars

Ordered these bikes after trying them at a show. Delivered next day as promised, had some minor issues that were dealt with quickly and professionally by Connor. Trialed the bike for 20 odd miles and... See more

Rated 5 out of 5 stars

We are now the proud owners of four of these excellent electric bikes two of which are stored on our motorboat. The bikes and the great CPR customer service are in our view the best currently on the m... See more

Company details

  1. Bicycle Store

Written by the company

eelo Products specialises in innovative mobility solutions, with a particular focus on foldable electric bikes designed for urban commuters, motorhome and campervan users. These bikes are engineered for easy folding, making them ideal for storing in compact spaces typical of motorhomes, campervans, boats and boot of the car. This foldability, combined with their lightweight design, ensures they are easily transportable, enhancing the travel experience for motorhome enthusiasts. eelo’s bikes also offer the convenience of electric power, providing a boost when needed and making cycling accessible to a broader range of people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

Easy ebike eelo pro

Been looking for a long time this is mid priced and I am so glad I choose this little Eelo pro.
Light, easy to fold great battery life easy to ride a great commuter I use the trains daily I would recommend these bikes and the after-sales help was great to Cheers Gareth .

September 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Folding Bike Bag.

Bought a eelo bike bag, excellent quality,fast delivery well pleased.

July 27, 2021
eelo electric Bikes UK logo

Reply from eelo electric Bikes UK

Hi Brad,
Glad you are pleased with the bike bag and thank you for an excellent review. It is much appreciated and exactly what we are aiming for!

Thanks,
Gareth
01792 304773

Rated 5 out of 5 stars

Customer service here is amazing

Customer service here is amazing, willing to help and go the extra mile with customers.

Friendly, polite and ingenious products that I highly recommend.

July 19, 2021
Unprompted review
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Reply from eelo electric Bikes UK

Makes the day go that little bit easier seeing comments like this.
Great review, Connor. Thank you very much.

Anything else, you know where we are, of course.

Gareth @ Eelo
01792 304773

Rated 5 out of 5 stars

Bought two of these Eelo folding…

Bought two of these Eelo folding electric bikes as an addition for our camper van so we could zip into town or down to the local whilst leaving the camper parked up. They take up little space when stored folded and they are light enough to fit on the bike rack for transporting if we need extra space when travelling. They have been an excellent purchase and given us a lot of freedom to enjoy the outdoors and we’ve used them much more than we thought. Great quality and great after sales customer service from Gareth and the Eelo team.

June 17, 2021
Unprompted review
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Reply from eelo electric Bikes UK

Hi Gary,

An incredible review from yourself here.

Having the bikes on hand, yet out of the way when travelling is exactly what we were going for when designing the bike.

Fit for purpose is the key term here.

Thanks again, Gary.

Best wishes,
Gareth
01792 304773

Rated 5 out of 5 stars

I keep my eelo on my boat in Portugal.

I keep my eelo on my boat in Portugal.
It is small enough folded to keep in the lazeret.
Very reliable and fun

June 15, 2021
Unprompted review
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Reply from eelo electric Bikes UK

Hi Joe,

Thank you very much for this! Great feedback and even better to hear the bike is fit for purpose re folding.

Happy riding, Joe.

All the best,
Gareth

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Rated 5 out of 5 stars

1885 disc bike - excellent

Bought 1885 disc bike direct from Eelo. Good customer service and a brilliant piece of kit. Bought to use when away in caravan but has performed well on local trips too. Certainly brought me back to cycling and is so good I got rid of my old bike.

June 15, 2021
Unprompted review
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Reply from eelo electric Bikes UK

Hi Steve,

Incredible review of which we greatly appreciate.

Excellent to hear you have re-sparked your love of cycling and even better to hear you have outed your traditional style bike.

The future is electric!!

Thanks again Steve,

All the best,

Gareth

Rated 5 out of 5 stars

Great customer service

Firstly the customer service from Gareth is superb. Every question answered in writing or with video clips and photos. Perfect and friendly communication.

This little bike is a really neat piece of kit. I whizzed into central London yesterday, doing a 14 mile round trip. Had it on mode 3 for most of the journey and the power assistance was 100% brilliant. Arrived at work with no tube journey stress and feeling fresh. The battery is still showing 3 bars!

When folded correctly, it can be wheeled forward by holding the extended saddle, so there’s no need for carrying in many instances.

Nice bike, nice company.

June 11, 2021
Unprompted review
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Reply from eelo electric Bikes UK

Hi Seb,

Was a pleasure dealing with you and thank you so much for your review!

All the very best and if you need me, you know where I am.

Gareth

Rated 5 out of 5 stars
eelo electric Bikes UK logo

Reply from eelo electric Bikes UK

Hi there, thanks so much for the feedback. Something we pride ourselves on dearly so excellent that is being received as we want it to.

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Rated 5 out of 5 stars

I am most impressed with Eelo 1885 Disc…

I am most impressed with Eelo 1885 Disc pro I have just purchesed. It is a very well designed bike and performs exactly as it is advertised in all respects. For these reasons I would strongly recommended to other potential buyers.

April 29, 2021
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Reply from eelo electric Bikes UK

Brilliant feedback, David. Thank you!!

For a company like ours, reccomendations from past customers is a God send and we really appreciate it. Would love to see some pictures of you out on the bike if you get a chance :)

Rated 5 out of 5 stars

Excellent cyglo back pack

Excellent cyglo back pack! Bought for a family cycling enthusiast, and I like it so much I will be getting one for myself too.

January 23, 2021
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Reply from eelo electric Bikes UK

Hi Jo,

Another amazing review, thank you very much.

This is amazing news, balancing is hard enough on a bike without having to use hand signals, so the backpack is an excellent addition to ensure safety and comfort at all times.

Rated 5 out of 5 stars

Love this bike

Love this bike. Excellent product. Great fun. Easy to use and light to carry. I am so so pleased with my purchase. Great value for money. Strong and sturdy build. Thanks to Eelo, I really enjoy cycling again. Highly recommended.

December 23, 2020
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Reply from eelo electric Bikes UK

Dear Happy Customer,

Thank you so much for your review! We care about our customers and love hearing your feedback.

If you need anything else from us in the future, please do not hesitate to call us 0800 652 7780 or visit our website and chat to us via our web chat.

Thank you again! We are overjoyed to know that you are happy and satisfied with the product.

Best wishes and kind regards,
Diz
CPR Global

Rated 5 out of 5 stars

Very happy with my eelo bike

I love my recently purchased Eelo bike.
I needed one small enough to fit into my 5 door Mini Cooper boot and it fits perfectly! (I don’t think it would fit in a 3 door mini as the boot is smaller)
Easy to fold / unfold / charge. Simple instructions to follow.

I purchased through “cycle scheme” which I found a slightly more complicated order process as you can’t order through the website cart. I messaged the company via Facebook and it was all sorted in a couple of days.

June 26, 2020
Unprompted review
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Rated 5 out of 5 stars

Love my bike

Love my bike. Been in central
London today. After ridding round the lanes the last few weeks.
1st a little inactive. 2nd a bit quick in London
3rd very quick if you are bold.
No recharging so far.
Very easy to put up and down.
A bit heavy for me ( 63 year old lady ) but I will manage With the bag.
It’s a great little bike much more sturdy than it l

June 17, 2020
Unprompted review
Rated 5 out of 5 stars

So easy to deal with great company

May 14, 2020
Unprompted review
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Reply from eelo electric Bikes UK

Hi Mr/Mrs Adams,

A short and sweet review that is greatly appreciated.
The product will only ever be as good as the company behind it and it is great to see that is coming across.

Thanks again,
Gareth

Rated 4 out of 5 stars

An excellent ebike

An excellent bike. A joy to ride. I can highly recommend the eelo 1885 disc pro, the eelo backpack and the first class customer service. The only downside is that the bike is quite heavy when folded. I had hoped to carry it around the supermarket by its seat when shopping. It takes both arms and hands to lift it. I would struggle to fold and lift it on and off a bus. I could lift it into the boot of a car just about. The plus side of folding it is that it is easy to store at home.

May 14, 2020
Unprompted review
eelo electric Bikes UK logo

Reply from eelo electric Bikes UK

Hi Jayne,
Thank you so much for your excellent feedback, specifically around our customer service as that is something we pride ourselves most on.
With regards to your struggles carrying the bike when folded, at 16.5 kg we agree that some people will find it difficult to carry and would benefit greatly from the Transport bag we offer.
I'm going to get in touch with you directly through email in a moment to see if there is anything I can do further to assist.

Regards,
Gareth

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