John B. at eFax was utterly helpful to accommodate our needs and possibilities in this uncertain times so that we could continue enjoying eFax. The service has been a tremendous assistance to our hous... See more
Company replied
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John B. at eFax was utterly helpful to accommodate our needs and possibilities in this uncertain times so that we could continue enjoying eFax. The service has been a tremendous assistance to our hous... See more
Company replied
Great customer services from Carmen M. She helped me with my query and in a very professional manner she resolved it. I wouldn’t doubt to contact them again if I need their services.
Company replied
Excellent service for sending and recieving faxes, without a fax machine. Get notified on you email when you receive a new fax and more... Highly recommendable.
Company replied
Elisabeth treated me very well and helped me to cancel the suscription without charges. I only sent one fax via eFax so I cannot extend my review more.
Company replied
Súmamente amable y totalmente dispuestos a atender los requerimientos
Excellent, never had any issues, and any changes I've needed to do, they do with no fuss, no hassle, just what we need. Recommended!

Reply from eFax ES
Elizabeth (Customer Service Advisor ) me resolvió el problema rápida y gentilmente.

Reply from eFax ES
Elisabeth treated me very well and helped me to cancel the suscription without charges.
I only sent one fax via eFax so I cannot extend my review more.

Reply from eFax ES
The interaction through email was kind and nice.

Reply from eFax ES
Very satisfied with the customer support, especially from Elizabeth

Reply from eFax ES
efficient and fast service. good attention and kindness of elizabeth. I congratulate you

Reply from eFax ES
We have received a very good attention. The personal is fast and very attentive.

Reply from eFax ES
Excellent service for sending and recieving faxes, without a fax machine. Get notified on you email when you receive a new fax and more... Highly recommendable.

Reply from eFax ES
Excellent pre-sale service, responding quickly and in Spanish to my queries.

Reply from eFax ES
The attention was very fast and efficient

Reply from eFax ES
She solved my problem very fast. I'm very happy with the service

Reply from eFax ES
very good the attention by John B, thank you very much

Reply from eFax ES
John B. at eFax was utterly helpful to accommodate our needs and possibilities in this uncertain times so that we could continue enjoying eFax. The service has been a tremendous assistance to our household and lifestyle over the years. Managing our lives and finances from a little island in the Atlantic, with the ability to send and receive official paperwork worldwide provides reassurance and peace of mind.

Reply from eFax ES
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