Very good customer service. I got support from Stefan and my question was pretty complicated, but he answered and solved my problem very well,
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a subscription for >10 years. Efax does what it promises to do. Today I ended my subscription, because faxing has been completely replaced by secure emails in my area. Canceling went smoothly. T... See more
Company replied
Quick and helpful customer service. I found the website a but difficult to set up international fax numbers
Company replied
Friendly help. (was though not expecting an English conversation). The phonenumber on the web site is not always consistent. 020 2620260 (on annuleren - link) seems not to work. Alsothe link in the fi... See more
Company replied
Company details
Information provided by various external sources
Gebruik eFax om rechtstreeks faxberichten te verzenden en te ontvangen vanaf uw computer. Geen papier, geen inktpatronen, geen problemen. Bekijk onze betaalbare maandelijkse pakketten.
Contact info
Ireland
- efax.nl
People also looked at
Very Friendly and helpfull
July 5, 2022
Unprompted review
Reply from eFax NL
Hi Leonie
Thank you so much for your review and feedback. We are really appreciate it. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Advertisement
Elisabeth was very helpful and…
Elisabeth was very helpful and efficient.
June 14, 2022
Unprompted review
Reply from eFax NL
Hi Frank
Hi Gedupeerde
Thank you so much for your review and feedback. We are really appreciate it. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Reply from eFax NL
Hi Elizabeth
Hi Gedupeerde
Thank you so much for your review and feedback. We are really appreciate it. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Great company
We have been a customer of Efax for at least 10 years. I contacted the helpdesk for the first time and they responsed quick and solved my problem.
Great company
May 17, 2022
Unprompted review
Reply from eFax NL
Hi Maurice
Thank you so much for your review and feedback. We are really appreciate it. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Nice solution for digital faxes
We have used eFax for 11 years. Nice solution for receiving digital fax. We never had issues with eFax. It always worked fine.
The servicedesk helped good and quick if we had questions.
May 17, 2022
Unprompted review
Reply from eFax NL
Hi Smeets Autogroep
Thank you so much for your review and feedback. We are really appreciate it. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Advertisement
Friendly help
Friendly help. (was though not expecting an English conversation). The phonenumber on the web site is not always consistent. 020 2620260 (on annuleren - link) seems not to work. Alsothe link in the firts e-ailis not working: on link Iaanmelden_internetfax
May 16, 2022
Unprompted review
Reply from eFax NL
Hi Victor
Thank you so much for your review and feedback. We are really appreciate it. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Used it too receive a large fax
Used it too receive a large fax. Works well.
April 14, 2022
Unprompted review
Reply from eFax NL
Thank you so much for your review and feedback. We are delighted you like the service. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
We want to end our eFax as we didn’t use this any more
We want to end our eFax as we didn’t use it any more.
The eFax employee asked me what I want and asked why we quit and if there were other products we want from eFax. I explained we just want to end and she helped me to end in a good and satisfied way.
April 13, 2022
Unprompted review
Reply from eFax NL
Hi Jacob
Thank you so much for your review and feedback. We are delighted you like the service. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Very good support
After my retirement I didn't need to use E fax anymore and asked for the cancellation of my subscription. This was done very accurately and in a very friendly manner. During the past about eleven years I had good support from E Fax and the desk service and can recommend the services that Efax offer.
April 4, 2022
Unprompted review
Reply from eFax NL
Hi Erik
Thank you so much for your review and feedback. We are delighted you like the service. Should you need any further assistance in the future please feel free to let us know.
Many thanks
eFax Support Team
Advertisement
Simona B
Simona B. - Customer Service Advisor of Consensus® is been very helpfull and very friendly.
Thnx so much for a perfect service.
March 3, 2022
Unprompted review
Reply from eFax NL
Hi Roman
Thanks a million for your review, we are over the moon Simona was able to help you and are delighted she was so helpful. Should you need anything further in the future please feel free to let us know.
Many thanks
eFax Support Team
eFax has excellent support
As always eFax has given me excellent support. They have never let me down.
February 25, 2022
Unprompted review
Reply from eFax NL
Hi Peter
Great to read about the excellent support you got, we really appreciate your kind feedback that you have shared with us. Should you need anything further in the future please feel free to let us know.
Many thanks
eFax Support Team
Always good and reliable service
Always good and reliable service. Know what we pay and never suprises
February 1, 2022
Unprompted review
Reply from eFax NL
Hi Bedrijfsmail Center
Thanks a million for your feedback, we are delighted you have always got good and a reliable service from us. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
Good, efficient and friendly service
February 1, 2022
Unprompted review
Reply from eFax NL
Hi BNV
Fantastic feedback, thanks so much. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
Advertisement
Happy with service
I have only used the free trial, however, before this I have never faxed before and it was properly explained by the company how to send a fax. When I rang to cancel my subscription, the person on the phone was polite and it was easy to cancel. I cancelled because I am not in a situation where I use fax a lot, if I would have to fax more often I would start another subscription.
January 17, 2022
Unprompted review
Reply from eFax NL
Hi Carmen
Thank you so much for your positive review and kind comments. If your faxing needs change in the future please do consider signing back up with us. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
eFax used for years to satisfaction
I have used eFax for many years, as an alternative to the traditional fax. I am very satisfied with it and recommend eFax to anyone who still needs to use a fax, without having a fax machine.
January 11, 2022
Unprompted review
Reply from eFax NL
Hi P.A. den Hollander
Thanks so much for leaving us such a great a review. We are so happy you have being using us for years and are satisfied. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
Fantastic service
Fantastic service! Accurate and great to receive everything per email and than print it on properly paper! Used it for 14 years and it was very convenient!
April 20, 2021
Unprompted review
Reply from eFax NL
Hi Marjolein
Fatastic review too, thanks so much for taking the time to leave us your feedback. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
Nice and easy service to send faxes
April 16, 2021
Unprompted review
Reply from eFax NL
Hi Maicle
Excellent review, we are so happy you find our service nice and easy to send faxes. Please do let us know if you ever need any further help, we'll be very happy to assist.
Many thanks, please stay safe
eFax Support Team
Advertisement
Good services from John B. and eFax.
Initially I got some problems to start. But after John. B support during the working hours, the problems were solved smoothly and I am quite happy with 1) high quality services of John B. offered. 2) efficient faxing services Efax provided.
Though for now I don't need Efax service, I would definitely come back if we need a fax service again. And I will also recommend Efax to my friends.
June 15, 2020
Unprompted review
Reply from eFax NL
Hi Qh Ye
We are so happy you liked the service and had a good expereince with John B. If your faxing needs in the future ever change feel free to come back to us, we would be delighted to see you again. We wish you the very best for the future.
Many thanks, please stay safe
eFax Support Team
Efax is OK
Years ago I had a number from Efax. Allways excellent use of this. But in the modern world I didn't need to fax anymore so I terminated the membership. But through the years I thought sometimes 'I wish I had still eFax again' but never had a membership. Then I wanted to fax again and thought now is the time. I will become member again. So I sent 2 faxes. And after that..........no fax anymore. Because I had to pay € 15,-- per month and I don't know when to fax in the future I terminated my membership again..............sigh.
May 8, 2020
Unprompted review
Reply from eFax NL
Hi Petra
Thanks a million for your review and feedback, we are glad you liked the service and everything worked well for you. Should your faxing needs ever change in the future feel free to let us know and as we would be delighted to see you again. We thank you and wish you the very best for the future.
Many thanks
eFax
John was very helpful in answering my…
John was very helpful in answering my question and ending my trial period quickly and easily.
April 2, 2020
Unprompted review
Reply from eFax NL
Hi Josef
Brilliant to read your review about how helpful John was answering your questions and assisting you, Please let us know if you have any additional questions or require further support as we will be happy to help. You may also reach out to a member of our Social Team at socialsupport@efax.com at any time.
Many Thanks and Stay Safe and Healthy
eFax Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.