I was excited to try the app so I signed up but once I said yes and chose my payment method, I was inundated with what felt like a never-ending series of ads trying to upsell me on all sorts of add-on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
6th April 2026 I cannot remember what your type of selling is called but I suppose it’s similar to the Puppy Dog sale-ie no matter what incentives’your give us clients,you attempt to encourage us t... See more
Company replied
The quiz and questions asked were very direct and how I've been feeling and what I've been coping with! Affordable prices and definitely encourage the discount prices, thank you! I did feel a... See more
Company replied
Pushing too many products on people with ADHD is not cool. Fewer manageable choices is what should be offered. Let us digest onepromo before trying to take advantage of our already confused minds. C'm... See more
Company replied
Company details
- #27 of 30 best companies in Mental Health Service
About Effecto
Written by the company
A personalized plan to improve focus and create your ultimate routine.
Daily 5-minute lessons
designed to improve your focus, productivity, boost your confidence and eliminate overthinking.
Weekly progress reviews
to monitor your achievements and keep you on track.
Mental health tips
to help you better control your thoughts and emotions.
Tailored habit-building strategies
to help you build better habits and adopt positive lifestyle changes.
Contact info
United States
- hello@effecto.app
- effecto.app
3.4
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service is top-notch!
The customer service is top-notch! I reached out to them today and Ms. Nora immediately answered my question and took care of my request. I would highly recommend this website.
Sincerely,
Brenda Miller
April 27, 2026
Unprompted review
Reply from Effecto
Dear Brenda,
We're thrilled to hear that Nora was able to quickly take care of your request! We hope you continue to enjoy discovering how your daily habits shape your mood and focus. If you ever need anything else along your journey, we're always right here at help@effecto.app.
Sincerely,
Effecto Team
I don’t care to leave a review
April 25, 2026
Reply from Effecto
Dear A Happy Recipient of the Book,
We're thrilled to see your high rating! Even without a written comment, we're so glad Effecto is helping you track your habits and build your ultimate routine. Our door is always open at help@effecto.app if you ever need anything.
Sincerely,
Effecto Team
I had a question
I had a question, service was fast, efficient, and answered my question. Thanks! p.s. this was not an “unprompted” review, a link was provided with that answer
April 24, 2026
Unprompted review
Reply from Effecto
Dear Cynthia Langridge,
It's fantastic to hear our support team could provide quick and helpful answers! We always aim to be as efficient as possible so you can get right back to building your ideal routine. Remember, we're always at help@effecto.app if anything else comes up.
Sincerely,
Effecto Team
I had a very quick response to my…
I had a very quick response to my request of canceling my subscription. However, it had just renewed and I had asked if I could get my money back and that wasn’t addressed. I mentioned that I wasn’t using it and, again, it’s at the very beginning of the subscription so now I’m paying for nothing for 3 months. Even if it was prorated that I only paid for one month would have been nice. I did appreciate the quick response though.
April 22, 2026
Unprompted review
Reply from Effecto
Dear Rhonda Baumgartner,
We hear your concern about paying for a 3-month renewal despite not using the app. We are actively working on improvements to our processes. Please email help@effecto.app with your account email and, if possible, the order number so we can assist.
Sincerely,
Effecto Team
Quick Response Problem Solved
Nora was very helpful and quick to respond advising me that she canceled a subscription that I was unaware of. Thank you Nora for being professional. I appreciate your help.
April 23, 2026
Unprompted review
Reply from Effecto
Dear Frankie Touchet,
We're so glad Nora could swiftly assist with your account and provide a smooth support experience! It's wonderful having you with us, and we hope you continue building great routines. We're always at help@effecto.app if you ever need anything else.
Sincerely,
Effecto Team
Very happy with customer service
Very happy with customer service. A lovely lady called Nora was very helpful and made my experience so easy. So a big THANKYOU Nora.
April 23, 2026
Unprompted review
Reply from Effecto
Dear Eileen Duckworth,
It is wonderful to hear that Nora made your experience so smooth and easy! Providing supportive guidance is a big priority for us as you work on building your ultimate routine. We're always here at help@effecto.app if you ever need anything else.
Sincerely,
Effecto Team
Be very careful with this app
Be very careful with this app. I used the free trial months ago and hadn’t used it since. I assumed it was cancelled because it didn’t show under my Apple subscriptions, but I was later charged $152.49 with no reminder.
Unsubscribing is not straightforward, and the setup makes it easy to miss ongoing charges. When I contacted support, they refused a refund and pointed to their terms and conditions.
This feels designed to catch people out rather than support users. I would not recommend.
April 20, 2026
Unprompted review
Reply from Effecto
Dear Shona Reeves,
We apologize for the difficulty finding your trial in Apple subscriptions. We are actively working on improvements to make account management clearer. Please email help@effecto.app with your account email and, if possible, the order number so we can help.
Sincerely,
Effecto Team
Excellent customer service
I contacted customer service in the middle of the night, requesting a subscription cancelation, hoping I might get a response by morning. I got a response right away, along with confirmation of the cancelation. With so many things being on a subscription, it's hard to keep track of what you want to keep, and harder to contact companies to request cancelations. I was very pleasantly surprised with Nora's quick work to do simply what I requested.
April 20, 2026
Unprompted review
Reply from Effecto
Dear Bearsfan,
We're so glad Nora could promptly handle your account request! Making sure you feel supported is a top priority for us. Should you ever wish to resume tracking your habits and mood, our door is always open at help@effecto.app.
Sincerely,
Effecto Team
I have tried nothing yet..just making a…
I have tried nothing yet..just making a purchase
April 19, 2026
Reply from Effecto
Dear drsamarradwan,
We understand you haven't tried the app yet and are just making a purchase. We are actively working on improvements to make getting started easier for new users. If you need any assistance, please email help@effecto.app and include your account email and, if possible, the order number.
Sincerely,
Effecto Team
Nora responded to my query so quickly…
Nora responded to my query so quickly and efficiently. Issue solved. Excellent service. I wish all companies could do the same
April 17, 2026
Unprompted review
Reply from Effecto
Dear Customer,
We're so glad Nora could get everything sorted out for you swiftly! It is wonderful to know you are back on track to building your ultimate routine with Effecto. We're always here at help@effecto.app if you ever need anything else.
Sincerely,
Effecto Team
Prompt and courteous attention
My request was given prompt and courteous attention which I truly appreciate.
April 19, 2026
Unprompted review
Reply from Effecto
Dear Sharon White,
We love hearing that our support team was able to assist you so quickly! Ensuring a smooth experience while you build your ultimate routine is a top priority for us. Keep up the great progress, and remember we're always here at help@effecto.app if you ever need anything.
Sincerely,
Effecto Team
Easy to navigate and each feature…
Easy to navigate and each feature explained plainly.
Would prefer to just buy what I signed up for and not have to decline the extra offers
April 17, 2026
Reply from Effecto
Dear riverdalemom,
It's wonderful to hear you're finding the tracking features so straightforward! We hear your thoughts on the signup process and will keep them in mind as we improve. Keep up the great progress, and remember we're always at help@effecto.app if you need us.
Sincerely,
Effecto Team
Nora
Nora, the young woman who responded to my query was a great help, efficient and speedy, approachable and professional in her reply. She completed my first request quickly and explained clearly the circumstances of my second request. Thank you, Nora
April 17, 2026
Unprompted review
Reply from Effecto
Dear Elizabeth Lidstone,
It makes our day to know Nora provided such fast and clear guidance regarding your requests! We'll happily pass your praise along to her. Enjoy building your ultimate routine, and remember we're always at help@effecto.app if you ever need anything.
Sincerely,
Effecto Team
Kept trying to sale more this & that.
April 17, 2026
Reply from Effecto
Dear twoodmk,
Thank you, we understand your concern about the additional offers presented. We're simply aiming to highlight optional tools to enhance your routine. Please email help@effecto.app with your account email and order number so our team can look into your case.
Sincerely,
Effecto Team
Do not visit their site for anything
Visited site. Never downloaded anything and didn’t subscribe realizing this didn’t look right. Received two charges one for $20 and another for $105. Comoany saying they won’t refund money. Stay away, shame company stoops fraud to generate money. Proves this is a scam.
March 20, 2026
Unprompted review
Reply from Effecto
Dear customer,
We understand your concern regarding the unexpected charges. We'd like to kindly remind that subscription terms are clearly stated and agreed to before purchase. Please email help@effecto.app with your details so our team can look into this for you.
Sincerely,
Effecto Team
Assistance by Nora Abot appreciated
April 16, 2026
Unprompted review
Reply from Effecto
Dear Lesley Walker,
We're so glad to hear Nora provided such excellent support! Having a helpful guide makes building your ultimate routine and tracking those daily habits a breeze. We're always here at help@effecto.app if you ever need a hand with anything else.
Sincerely,
Effecto Team
BUYER BEWARE!!
BUYER BEWARE!!
I am very upset as I ordered a 7 day plan for £5.49 only and in the last 6 weeks have been charged £165 on top - taken in various increments - for services I have no knowledge of being signed up for.
There was no obvious way to cancel the subscription either.
I was informed when I contacted them that I wouldn't be entitled to a refund despite never using the services I've paid for without knowing permission.
I would not recommend anyone use this service.
April 16, 2026
Unprompted review
Reply from Effecto
Dear Sharron Goodyear,
We understand your frustration regarding the extra charges after your 7-day plan and the difficulty cancelling. We are actively working on improvements to make our process clearer. Please email help@effecto.app with your account email and order number so we can assist you.
Sincerely,
Effecto Team
Reply from Effecto
Dear Marney,
We're excited you're starting your habit-tracking journey! Tracking your routines over the next month to see how they influence your mood is a great approach. We can't wait to hear about your progress, and we're always at help@effecto.app if you need anything.
Sincerely,
Effecto Team
Buyer Beware!
Signed and paid for one month subscription for Airdiet but then was charged double the initial amount for the next 3 months. However, I had never agreed to ongoing charges and I also never received anything from them. Effecto refused me a refund. I then claimed refund via PayPal and was informed by them that Effecto said that I had received the product, in other words they accused me of lying. I am furious that my integrity has been questioned. Do not trust this company.
April 15, 2026
Unprompted review
Reply from Effecto
Dear Kay,
We understand your concern about this payment experience. We'd like to kindly remind that subscription terms were clearly outlined and agreed to at the time of purchase. Please email help@effecto.app with your account email and order number so we can look into your case.
Sincerely,
Effecto Team
Reply from Effecto
Dear z_diana,
We love seeing your excitement to dive in and start discovering how your habits shape your mood! We hope building your personalized routine is a truly rewarding experience. If you ever need any pointers along the way, we're always around at help@effecto.app.
Sincerely,
Effecto Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.