eharmony Canada Reviews 

263
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, most reviewers were somewhat happy with their experience overall. Many users found the website easy to navigate and well-organized, making initial steps comfortable. People appreciate the extensive profile management and thoughtful matching system, helping find compatible partners. The service is often described as professional, fostering connections. However, some customers were dissatisfied with the subscription and pricing, citing high costs and automatic renewal issues. Reviewers also noted concerns about profile quality and quantity, with many lacking pictures or appearing fake. Additionally, a few experienced specific website quirks, like difficulty accessing sent likes or conversations not appearing.

What people talk about most

User experience

Consumers find the user experience to be ambiguous, with many praising the ease of signing up, navigating the... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to sign up and navigate,... See more

Subscription

People report negative experiences with subscriptions, often citing issues with unexpected charges and... See more

Service

Customers had ambiguous experiences with service, with some reporting satisfaction and finding many matches,... See more

Price

Customers consistently note negative experiences with price, describing it as very expensive and a "money... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more

Rated 4 out of 5 stars

I am new here, and I have not really made a chat yet. I am glad I was able to download my photos. Your personality profile analysis is very good. It serves information that can create possibility of... See more

Rated 4 out of 5 stars

I like seeing the photos so I wonder why some guys don't post any at all? Do you tell them they have more chance of success with art least one pic? I wish it was easier to access my sent likes &... See more

Rated 4 out of 5 stars

Excellent profile management. Payments only debited to my account monthly; eg. Match took a 2 year payment all as once, I felt like I was being robbed.


3.7

Average

TrustScore 3.5 out of 5

263 reviews

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No history of asking for reviews

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3.7

All reviews

(263)

91 reviews in the last 12 months

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Rated 3 out of 5 stars

WILLING TO RELOCATE

I LIKE THE RATING SYSTEM. I WOULD LIKE TO SEE WHAT THE GALS ARE LOOKING FOR IN A MAN AND AN AGE RANGE. I DO BELIEVE AT LEAST ONE PICTURE SHOULD BE MANDATORY (actually more pictures usually means more serious). I WOULD LIKE TO SEE IF THE CANDIDATE IS WILLING TO RELOCATE. I LIVE ON THE PRAIRIES LOOKING AT A GAL FROM NEWFOUNDLAND WHO LIKES TO STOLL ON THE SANDY BEACH. THE ONLY WATER I HAVE LIKE THAT WE CALL A SLOUGH AND THERE'S NO SAND.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Eharmony is a scam!!

Eharmony is a scam!!! There were no eligible people they were bots. And They also dupe you into a subscription and when you try to cancel they wont let you

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

I was catfished twice

I was catfished twice! eHarmony does even review the people they sign up and when you let them know they blow you off. I guess they make enough money. Don't waste your time

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

A Little About Me:

A Little About Me:
I’m originally from Japan but spent most of my adult life in Europe — about 25 years in total. I lived 20 years in Belgium, 3 years in Paris, and 2 years in London. After finishing university in Japan, I started working in the airline industry and have been in it for over 25 years now. It’s been an exciting journey that’s taken me around the world and given me a deep appreciation for different cultures.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

“Beware: No Flexibility or Empathy for Honest Mistakes

I’m very disappointed with my experience on eHarmony.
I accidentally purchased a 24-month subscription and contacted customer care within less than an hour to explain the mistake and request a cancellation. Despite addressing the issue immediately and not meaningfully using the service, eHarmony has refused to release me from the 23 remaining payments — over $800 total — citing rigid terms and conditions.

I understand the importance of clear policies, but I expected a company built around human connection and support to show empathy and flexibility when genuine mistakes happen, especially when flagged right away.

Instead, I’ve been met with cold, scripted responses and no willingness to resolve a situation that will cause real financial strain. This experience has been disheartening and frustrating — I would caution others to be very careful before clicking anything on this platform, as they lock you into long-term plans with no room for correction, even for immediate errors.

I truly regret signing up and hope sharing my experience helps others make an informed decision.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent & Controlled Dating App

Very well organized,flexible in reference to privacy and the algorithm options gives you a better idea who is out there..No silly pop ups every 5 seconds. Very responsive to movements around my profile, with notifications or email!!

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

The site is a complete ripoff

The site is a complete ripoff, using vulnerable men to make money. It does not show the amounts you have to pay, its all suggestive until you see the bill. They charge 6 to 12 months in advance, $160 for a dating site that has no one in your area or what your looking for. They have fake women that shows interest in you just to get you to signup, then they disappear from the site! There is no phone number or cancelation option, only email to get in contact with them. Mostly anything you buy anywhere has a 24hrs cancelation, where your money is returned infull or partial return! These blood suckers don't have any policy that returns any of your money no matter what, even if your show them the misconduct of thier site!!!!Do not use this dating site it is a complete ripofff, all you will achieve there is less money in your pockets! Class action suit from Canada is what is needed to get these immoral, blood suckers, scammers, fraudulent company to close permanently!

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

I would give eharmony no stars if I…

I would give eharmony no stars if I could. I have tried cancelling it many times. They said I have a two year contract so they still continue to bill me. I haven’t used their useless site in over a year. I am on a fixed income and can’t afford it. I’m a senior but they don’t care. It’s a money grab. That’s all it is. E-Harmany, you should be ashamed of yourself

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Waste Your Money!!

I would give zero stars or a negative one if possible.
As a disappointed subscriber, I honestly can't recommend eHarmony. It's incredibly expensive for what you get, and the customer service is frustratingly unhelpful. The majority of profiles seem fake, and the site doesn’t even require or prioritize photo verification through SMS — which should be a basic step to ensure people are real.

I even tried adding a simple note to my profile asking that anyone who contacts me have their photos SMS verified, and eHarmony removed it. They wouldn’t even allow me to take that small precaution for myself. I've been using the platform for three months now (with three more to go), and in that entire time, I’ve only come across one verified profile.

It honestly feels like eHarmony is more focused on collecting subscriptions than providing a safe, genuine dating experience. They don’t seem to care about the quality of their platform or the authenticity of their users. I expected better.

June 5, 2025
Unprompted review

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