The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understa... See more
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I kept putting off my Medicare enrollment because it was SO confusing, but Shaquise was able to explain all of my coverages, & help me choose my plan. She was friendly & down-to-earth with me, & I wo... See more
Love the site, you can check on many insurance companies on your own. Compare different insurance products. Once you have decided on the insurance you want, an agent will assist you finish the applic... See more
Melanie our agent was the best she took the time to get us the best offers and explain everything as she went along to be sure we understood everything.It was such a relief for the both of us to find... See more
Company details
- #4 of 24 best companies in Health Insurance Agency
- #28 of 116 best companies in Insurance Agency
Written by the company
Since 2009, eHealth Medicare has worked with customers to find Medicare coverage that is offered through private insurance companies that contract with Medicare. eHealth can help you explore and compare any of these types of optional plans: Medicare Advantage, or Medicare Part C: These plans offer an alternative way to get your Original Medicare, Part A and Part B, benefits. Unlike Original Medicare, Medicare Advantage plans may also include prescription drug coverage and additional benefits, like routine vision, dental, and hearing coverage. Medicare prescription drug coverage: You can enroll in a stand-alone Medicare Prescription Drug Plan that can be added to your Original Medicare (Part A and Part B) coverage. Another way to get this coverage is to sign up for a Medicare Advantage Prescription Drug plan. Coverage details may vary from one plan to another. Medicare Supplement Insurance Plans, also called Medigap: These policies are sold by private insurance companies to fill in some of the "gaps" in Original Medicare, Part A and Part B, coverage. Depending on the plan, you may be able to get help with deductible, premium, and copayment cost sharing, as well as emergency foreign travel coverage. Finding Medicare coverage that works for you is an important goal for us. Our mission is to help everyone find affordable Medicare coverage through our website technology, consumer advocacy, and personalized customer assistance. If you're uncertain of what type of Medicare coverage would best suit your needs, don't hesitate to contact us. eHealth's team of over 200 knowledgeable, licensed insurance agents can provide free quotes and toll-free personalized assistance, empowering people with Medicare to make informed decisions about their Medicare coverage without any obligation to enroll.
Contact info
4.8
Excellent
23K reviews
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Brian took his time finding a plan with…
Brian took his time finding a plan with better premiums.
Thank you.
July 8, 2026
Easily understandable answers
The beginning AI prompts were new to me but after pertinent info was obtained i was patch thru to Grady Howard.(A+).I felt like he already had the wheels turning as to providing me wth easy understandable directions and answers.. he listen to my story . Covered all my specific needs and gave me a little peace of mind as I start navigating welcome to MEDICARE..
July 7, 2026
The agent was professional
The agent was professional, explained everything in details that I could understand.gave me her contact info if I have questions!
July 6, 2026
Mateo was very helpful informative
Mateo was very helpful informative, a great help ,great communication skills and explained what we didn’t understand
July 7, 2026
They explained everything so I…
They explained everything so I understand what they were offering
July 6, 2026
Brianna was knowledgable and patient.
July 2, 2026
Excellent customer service skills
Ms. Dionne was amazing from start to
Finish. She knows exactly how do to her job. She was so kind and very thoughtful in finding the right plan for my mom. I look forward to reaching out to her for all of our questions in the future. You definitely have a gem working for your company.
July 6, 2026
I would rather not rate anything until…
I would rather not rate anything until after I have used it at least once
July 3, 2026
Robert McGhee did a fantastic job
Robert McGhee did a fantastic job. He was professional, courteous and thorough.
July 3, 2026
JAHMEL WILLIAMS WAS A VERY HELPFUL…
JAHMEL WILLIAMS WAS A VERY HELPFUL PERSON. HE WENT OVER THE DETAILS AND ANSWERED MY QUESTIONS.
July 2, 2026
Great representative!
The representative, Adrian Johnson was very helpful. He was knowledgeable and understood my needs. He was friendly and easy to talk to.
June 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The first representative that contacted…
The first representative that contacted me failed to follow her email appointment. The second representative was able to complete my application. Waiting for approval.
June 29, 2026
Reply from eHealth Medicare
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Valeree Devine at eHealth was Amazing!
Valeree Devine was incredibly knowledgeable and helpful. She helped me navigate some complex choices.
July 1, 2026
My advocate was very nice and patient!
July 1, 2026
The lady that signed me I was
The lady that signed me I was
very professional, friendly and thorough. She did a great job.
June 26, 2026
Ease of the process & very informative
June 30, 2026
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