Edward Hands & Lewis LTD Reviews 

672
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and proactive approach, often going above and beyond to ensure a smooth process. Many reviewers frequently highlight the excellent service received, describing it as efficient, straightforward, and well-handled from start to finish. People particularly appreciate the clear, prompt, and responsive communication, which kept them informed and feeling supported throughout their experience. The quick response times and dedication from the team made stressful situations much easier for consumers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, thorough, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt service and... See more

Response time

Customers had positive experiences with response times, consistently reporting prompt service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beenita and the team at EHL have been absolutely amazing. We started the house purchase process 9 months ago and the first chain broke down which was incredibly stressful. Beenita was calm, really res... See more

Rated 5 out of 5 stars

When you hear so many bad stories about solicitors it was a breath of fresh air with Sheltons. Heather was absolutely fantastic, really on the ball, going above and beyond and I am so grateful for her... See more

Rated 5 out of 5 stars

We have twice used Harpreet Grewal's services to write and to review our mirror Wills, and I must say that her knowledge of the subject and the service are both first class. Emails are answered prom... See more

Rated 5 out of 5 stars

Brilliant service from start to finish. Communication was brilliant throughout which i find is rare and Liz Collins, Jodie Bruce and the team were absolutely superb. My house move wasn't straight for... See more


Company details

  1. Lawyer

Written by the company

Edward Hands and Lewis solicitors were established in 1897 and have a strong reputation for legal excellence and client care. We have offices across the Midlands and consultants and lawyers working remotely, dedicated to helping you to achieve your goals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

672 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(672)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A frustrating experience not to be repeated

Have used lots of conveyancing solicitors in the past and found these most frustrating and unhelpful. When they required something from us we complied immediatly.when we asked something of them they delayed answering or then went over us and decided not to keep us informed of exchange or completion on a property which i legally owned half of ! Would not use them again for house conveyancing

March 24, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Big up Hucknal branch!

A massive shout out to Lynne Daly, Stephanie Robertson and Nicole Palmer @ the Hucknal branch of EHL.

I’ve used them umpteenth times over the years and they are always highly professional, brilliant at communication, extremely knowledgeable, and they offer a very personal, tailored service. It doesn’t feel like you’re dealing with huge company; I always feel like I’m their only client.

This particular [probate] purchase was an arduous ordeal to get over the line as the vendor’s solicitors were clearly incompetent, yet the Hucknal team exhibited great tenacity at perseverance at chasing them up and getting to completion as soon as was possible.

Thank you, JSA

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Heather Arme and colleagues who dealt…

Heather Arme and colleagues who dealt with the sale of my late father’s property was amazing. It was very much a hard process to go through after losing my father but nothing was too much trouble from beginning to end and I would certainly recommend Heather, who came very highly recommended to me by sarah fisher from FS building properties Ltd.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Liz Collins dealt with the purchase of…

Liz Collins dealt with the purchase of our new home. She was absolutely excellent from start to finish. She was helpful, supportive and friendly. Her communication on our purchase throughout was outstanding. I cannot thank her enough for all she did. We had a separate sale with another solicitor firm which was not a good experience so I came into the process with limited expectations. Liz was as mentioned fabulous and I cannot thank her enough for making a stressful season in our lives so easy ! Thank You

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t ask for any better

Heather and the team have had to work tirelessly due to some difficult circumstances out of our control. Heather showed nothing but professionalism and determination to get my house purchase completed for me I couldn’t have asked for any more or any better. Heather was FANTASTIC.

March 25, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Michelle Saxton c/o ehlsolicitors

Michelle Saxton represented me for my clean break order and I cannot fault her one single bit, she was nothing short of amazing in court, I was made to feel comfortable the whole day, we even managed to have a laugh while waiting to be heard, she deserves a medal for putting up with me too because I’m a nightmare when it comes to making decisions, her assistant Kirsty (apologies for forgetting the surname) was equally patient with me, overall, I feel I made the best choice in solicitors.
10/10 would highly recommend.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Another smooth conveyancing process…

Another smooth conveyancing process with EHL from quote through to completion. Pleasure to deal with Abbie & Sarah - quick communications, always helpful with queries throughout the process and I always knew where the process was at. Look forward to dealing with again, thanks.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I cannot recommend this firm enough for buying/selling. They really do stand head and shoulders above others. Liz was absolutely excellent, proactive, totally professional and made what could have been a very stressful situation as smooth as possible.

November 27, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service from the team…

Fantastic service from the team especially Heather on my sale and purchase of properties.
Quick and professional response times which made for a seamless and smooth transaction. Highly rated and will definitely be using again.
Thank you also to Jodie who assisted during Heathers annual leave and maintained the high service level.

Thank you

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

All round great experience

I was mostly impressed at Edward Hands and Lewis's professionalism and particularly keeping me informed throughout. If asked for referrals or recommendations in the future then would readily recommend them especially Miss Fenton and Miss Smalley who were excellent. Thank you so much.

January 26, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Will

Very professional and thorough approach to drafting a fairly complicated will which fully met our requirements.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Abbie dealt with the sale of our late Mum’s house. She kept us informed at every step of the way and answered any queries in a timely manner. The sale was completed as quickly as possible without any problems. I would highly recommend EHL Loughborough.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Edward, Hands & Lewis

Fantastic service from Abbie and Sarah at Edward Hands and Lewis for our house sale. I received quick responses to questions and they moved ahead with their side of the conveyancing process quickly and seamlessly. We've used the firm twice now and if I'm ever buying or selling a house again, I wouldn't hesitate to come back to them.

December 8, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have used EHL a few times now

I have used EHL a few times now.
Great service and good communication keeping me up to date with my purchase.
Competitive prices I would recommend.

Thanks for your help Sarah & Abbey

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

We used Edward Hands & Lewis LTD, to sell my mums property. We had a really great service from them, always available over the telephone or email and they responded quickly to any queries. Selling/buying a house is always a stressful and anxious time, but they made the process easy. All the team are friendly, from the solicitors to the receptionist. Would highly recommend

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

We recently used EHL solicitors in…

We recently used EHL solicitors in Bulwell & can honestly say the service provided was exceptional from start to finish. We especially want to give Liz Collins a special mention as she was fantastic - her attention to detail, communication skills & overall professional conduct was outstanding. The best experience from a solicitors we have ever experienced. Thank you Lisa & Gary

November 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look