Registration confirmation states a '3-month cancellation period', but ehorses is enforcing a 12-month charge and ignored my cancellation emails. They even sent the claim to debt collection and attempt... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very comprehensive and not so complicated to navigate and post your ad. I like it. Hope also to be effective in selling my horse.
Company replied
eHorse is a great platform! The website is easy to use, listings are clear with good photos, and I found all the information I needed quickly. Highly recommended for anyone buying or selling horses!... See more
Company replied
Very client friendly the website Very intuitive and most of all a good support. Altough i still think you could work on a percentage level. For example a comission instead od paying. Once the hor... See more
Company replied
Company details
Information provided by various external sources
We connect Horses & People - Worldwide. We love horses and we love online: A unique combination, creating a new experience in the traditional world of horses.
Contact info
3.8
Great
224 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ehorses
Dear Lenka,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Advertisement
My ad was removed
November 3, 2024
Reply from ehorses
Dear ehorses customer,
thank you for your feedback, we are happy to help you.
Please contact our support team, our ehorses colleagues will be happy to help you and give you detailed information about why your advertisement has been removed from the platform.
Please call +49(0)5401 8813200 or mail to support@ehorses.com
With kind regards,
your ehorses team
Reply from ehorses
Dear Vanessa,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback! We wish you all the best for selling your horse on ehorses.
With best regards
Your ehorses team
Reply from ehorses
Dear horsefriend,
we are very pleased that you are so satisfied with our service!
thank you very much for your feedback!
With best regards
Your ehorses team
Great exposure online
June 6, 2024
Reply from ehorses
Dear Miss Cascalheiro,
thank you for your feedback and the full 5 star rating!
Our service staff is very happy about such a great feedback!
We wish you all the best for the future!
With best regards,
Your ehorses team
Advertisement
Reply from ehorses
Dear customer,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback!
With best regards
Your ehorses team
Reply from ehorses
Dear ehorses customer,
thank you so much for your feedback and full 5 star rating!
We are very pleased to receive such feedback, as it shows us that our commitment is bearing fruit.
We are looking forward to welcome you back to our platform very soon.
We wish you all the best for the future!
With best regards
Your ehorses team
The site is very easy to use.
June 10, 2024
Reply from ehorses
Dear customer,
we thank you for the great review and the included feedback!
We wish you all the best!
With kind regards,
your ehorses team
I liked the app
I liked the app, the process was easy and everything went smoothly. The only thing I did like was the fact that I couldn’t save my add as a draft. Other than that, everything was nice!
May 7, 2024
Reply from ehorses
Dear Seller,
we are happy to receive your feedback and are pleased that you are satisfied with our service.
We want to offer our customers the best possible service, therefore will be happy to help you with any questions concering saving an add as a draft - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
With kind regards
Your ehorses team
Advertisement
Fast easy and for free
March 7, 2024
Reply from ehorses
Dear ehorses customer,
thank you so much for your feedback and the full 5 star rating!
We are very proud of such a feedback!
We wish you all the best for the future!
With best regards
Your ehorses team
Simple and well efficient
March 4, 2024
Reply from ehorses
Dear ehorses customer,
thank you so much for taking the time to give us such a positive review!
We wish you all the best!
With equestrian greetings,
your ehorses team
This site is more secured and reliable..
This site is more secured and reliable so I prefer using this site
January 15, 2024
Reply from ehorses
Dear ehorses customer,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Difficult to add pics and videos
Difficult to add pics and videos. Had to start over a couple times and I still wasn't sure it went through ok.
December 14, 2023
Reply from ehorses
Dear Barbara,
thank you for your feedback.
We are sorry for you had problems uploading pictures and videos.
Please feel free to contact our support team at any time on Phone: 05401 8813200 or email: support@ehorses.de and we will be happy to upload them for you.
If you have any further problems, please contact us and our ehorses colleagues will be happy to help you.
With equestrian regards
Your ehorses team
Advertisement
No response
October 3, 2023
Reply from ehorses
Dear ehorses customer,
we will be happy to help you.
Please contact our support team, our ehorses colleagues will be happy to help you and look over your ad and give you tips on how to optimise it free of charge.
Tel. no.: +49 (0)5401 8813200 or email: support@ehorses.com
With best regards
Your ehorses team
It is a lovely website
September 9, 2023
Reply from ehorses
Dear horsefriend,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback!
With best regards
Your ehorses team
Very expensive ads..
September 5, 2023
Reply from ehorses
Thank you for your honest feedback. We really appreciate you taking the time to let us know what you think. Your feedback is extremely valuable to us as it helps us improve our platform.
We understand that you may find the costs high. We always try to offer different ways to use our platform free of charge. If you wish, we will be happy to advise you individually and find the right option for you.
We hope that you will still want to use our platform. If you have any further questions or suggestions, please do not hesitate to contact us.
Thank you again for your valuable feedback and support.
With kind regards
Your ehorses Team
fine match between owners
August 6, 2023
Reply from ehorses
Dear ehorses customer,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Advertisement
Reply from ehorses
Dear Mrs Sarkadiné,
thank you very much for the top rating!
We wish you all the best!
With kind regards
Your ehorses team
This site is a scam
Horrible service. This service is a scam. Paid for the upgrade and all I got were scammers who responded to the ad. It was awful. Then ehorse wanted more money from me. When I told them what happened and to remove my ad and I wasn’t paying for a crap service, they refused to care. Now they have sent me to collections and I get an e-mail in a language I don’t read or speak. This is a horrible business. Sold the horse easily on Dreamhorse.com. Now I will be using my social media platform to let everyone know how much this site is a scam and how they are lying about their results here and scamming people out of a lot of money.
June 27, 2023
Unprompted review
Reply from ehorses
Dear Amber Espinoza,
We would like to sincerely apologise that you have had a bad experience with our service in the past. It is very important to us to provide the best service to our customers and to act in their best interests.
We have reviewed your concerns and have endeavoured to find a solution that meets your expectations. We hope that we have been able to address your concerns and that you are satisfied with our current approach.
To provide you with further information, we have sent you a detailed email. Please check your inbox for the details of our resolution.
Once again, we sincerely apologise to you and assure you that we will learn from your experience to continuously improve our service. We appreciate your patience and understanding in this matter.
If you have any further questions or concerns, please do not hesitate to contact us. We are always here to assist you and strive to provide you with the best service possible.
Your ehorses Team
Posting a horse it’s well made and…
Posting a horse it’s well made and complete.
The search engine is very complex so it’s not obvious to find the horse you are trying to sell in so many horses even if you pay platinum or gold ad.
We have no acess to the countries where the ad is publish.
June 14, 2023
Reply from ehorses
Dear Antonio,
We want to offer our customers the best possible service,
therefore we also follow up on any feedback/suggestions for improvement.
Please feel free to contact our support team.
We will be happy to help you with any questions you may have - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
With kind regards
Your ehorses team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.