Ryan and his team were very professional from the start. They planned and executed the work expertly, on time and on budget. The inevitable obstacles were overcome in a thoughtful and cost-effective w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficient and prompt service at a reasonable price. I know a bit more about how a Tricel treatment plant works now thanks to the friendly engineer. The receptionist was also super efficient and I was... See more
Company replied
Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... See more
Company replied
Called you in an emergency a few weeks ago and you manage to arrive 48 hours later and Tom was brilliant and very professional and then your guys came on Friday to pump out tank and they very also pr... See more
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Company details
Written by the company
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Contact info
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, United Kingdom
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4.8
Excellent
697 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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New treatment plant and drainage field
Ekoflow installed a domestic treatment plant and new drainage field for us, handling all the permissions and paperwork. The whole process was very well organised and managed with great communication, and the installation team were first class - all skilled and hard working. Project completed within agreed timescale to a high standard. Very impressed.
June 10, 2026
Reply from Ekoflow Ltd
Thank you for your great feedback. We're pleased to hear that you were happy with the project and that our team delivered a smooth installation experience. We appreciate your feedback!
The engineer was very efficient.
June 5, 2026
Reply from Ekoflow Ltd
Thank you so much for your review!
Called you in an emergency a few weeks…
Called you in an emergency a few weeks ago and you manage to arrive 48 hours later and Tom was brilliant and very professional and then your guys came on Friday to pump out tank and they very also professional and clean.
I will use you from now on for service etc
June 15, 2026
Reply from Ekoflow Ltd
Hi Steve, thank you for your kind review, it is really appreciated! We are pleased to hear that we could meet your expectations and look forward to seeing you for your routine maintenance visits.
Did a good job
June 12, 2026
Reply from Ekoflow Ltd
Hi Pam, thank you for your review, we really appreciate it!
Reply from Ekoflow Ltd
Hi Mark, thank you for leaving a positive review. We look forward to servicing and emptying the system next year.
Always excellent service and helpful…
Always excellent service and helpful friendly engineers.
June 10, 2026
Reply from Ekoflow Ltd
Hi Brenron, thank you for taking the time to leave this kind review. All the best.
Reply from Ekoflow Ltd
Hi Anne, Thank you for leaving this kind review. It is highly appreciated!
Efficient
Efficient, friendly, cheapest quote and helpful advice from men who came to empty our septic tank
June 9, 2026
Reply from Ekoflow Ltd
Hi Susie, thank you for leaving this positive review. We look forward to emptying the septic tank in the future!
Reply from Ekoflow Ltd
Hi Victoria, we are pleased you were happy with the service. All the best!
Reply from Ekoflow Ltd
Hi David, thank you for your review, really appreciated!
Reply from Ekoflow Ltd
Hi Simon, thank you for your time in leaving this review, it is highly appreciated.
An efficient servicing of our…
An efficient servicing of our Klargester. Polite operative and a prompt report emailed through.
June 3, 2026
Reply from Ekoflow Ltd
Hello, thank you so much for your time in leaving this review, it is highly appreciated.
Always helpful and informative staff
Always helpful and informative staff. Very efficient and site was left clean and tidy.
June 1, 2026
Reply from Ekoflow Ltd
Hi Jeremy, thank you for your kind words and time leaving this review!
Reply from Ekoflow Ltd
Hi Pete, thank you for your review!
Reply from Ekoflow Ltd
Hi Philip, thank you for taking the time to leave this review. We look forward to servicing and emptying the tank in the future!
Happy with the service.
May 13, 2026
Reply from Ekoflow Ltd
Hi Geoff, thank you for your review, it is highly appreciated.
Reliable and friendly
Ekoflow quite simply turn up when they say they will, do what they say they will, charge what they say they will - and remind you when your service is due. Effortless service to use - highly recommended.
May 7, 2026
Unprompted review
Reply from Ekoflow Ltd
Hi Cara, we are extremely pleased that you are happy with the service provided and thank you for taking the time to leave this kind review. All the best!
Turned up when they said they would
Turned up when they said they would. Got on with the job efficiently and expediently. No huffing and puffing about access just did what they needed to do. Only thing they asked for was the hose pipe so that they could wash down inside the tank and left everything as they found it but cleaner. It is great when you get service without drama. Thanks.
April 28, 2026
Unprompted review
Reply from Ekoflow Ltd
Hi Adam, I'm really pleased you are satisfied with the service provided and we look forward to emptying the tank in the future. This feedback will get passed on to the team. All the best!
Efficient service and quick response.
Quick to respond and efficient service. Perhaps a little pricy on the call out charge.
May 7, 2026
Reply from Ekoflow Ltd
Hello, we are pleased you're happy with the service provided. Thank you for your feedback.
I've had a number of issues with my…
I've had a number of issues with my septic tank waste and a number of different companies to sort it, all were pretty hopeless until Elijah from Ekoflow arrived, corrected all the faults and got me up and running again thanks again Elijah
May 21, 2026
Unprompted review
Reply from Ekoflow Ltd
Hello Geoff, thank you for this kind review. The feedback towards the engineer will get passed on and we are pleased you're happy with the service provided! All the best.
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