EkoPyro & EkoPiro Reviews 584

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness and reliability. Many people also appreciate the affordable prices, considering them fair for the convenience of home delivery. The wide selection of items available is another frequently highlighted positive aspect, allowing customers to find exactly what they need. However, some customers experienced issues with delivery and order fulfillment. A minority of people reported delays in receiving their packages, while others mentioned missing products or damaged packaging upon arrival. There were also instances where orders were canceled or tracking information was unclear, leading to uncertainty about delivery status.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, noting fast... See more

Product

Customers had positive experiences with product quality and variety. Many reviewers praised the cheap prices,... See more

Price

Consumers are satisfied with the pricing, often describing products as cheap, affordable, and having good... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you need cheap fireworks, order from ekopyro. Their fireworks are affordable and good quality. Customer service responds quite quickly. I only experienced a slight delivery delay, and unfortunately... See more

Company replied

Rated 4 out of 5 stars

I've ordered once from Ekopyro. The delivery was really fast and I received updates of where the package was at during the delivery progress every time. Once arrived, I realised 3 of 6 products were m... See more

Company replied

Rated 4 out of 5 stars

How do I track a shipment if the ekopyro site shows me when the shipment has been shipped? I have a tracking code, but how can I see, for example, on Google Maps, where my courier is who is delivering... See more

Rated 4 out of 5 stars

I placed an order and it sead it will come on 8th of December and I placed the order on the 29th on November, but it came today on the 4th of December that's 2 work days or 4 calendar days earlier the... See more

Company replied


Company details

  1. Fireworks Store

Written by the company

ALL LINKS AND SHOPS FOR DIFFERENT COUNTRIES: https://linktr.ee/ekopyro_ekopiro At EkoPyro & EkoPiro, we make sure your order arrives quickly and discreetly, wherever you are in Europe. With discreet packaging to protect your privacy and fast, reliable shipping, you can celebrate without any worries. Order with confidence and enjoy a smooth online shopping experience with us. www.ekopyro.eu


Contact info

4.1

Great

TrustScore 4 out of 5

584 reviews

5-star
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1-star

Replied to 65% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

They've got cheap fireworks and it…

They've got cheap fireworks and it arrived in time.

December 29, 2025
Unprompted review
EkoPyro & EkoPiro logo

Reply from EkoPyro & EkoPiro

Thank you so much for your positive feedback! We truly appreciate your support and are glad to hear you had a great experience with us. If you ever need anything in the future, we’re here for you — and we look forward to serving you again soon.

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Rated 1 out of 5 stars

Total scam

Total scam. I orderded the 15 december we are the 30 december and i still receive nothing.
Amateurs.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Order from ekopyro.eu it said that…

Order from ekopyro.eu it said that order will come till 19.12 but today is 29.12 and it still didnt arrive. Watched tracking number it said it was shipped on 23.12. But still nothing Order number: 2025091039 .

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Orders are always perfect with 0 mistakes, customer support is very helpful and will solve any issues whithin a very reasonable time, order delivery is fast, pyro options great, over all ekopyro is probably the best pyro shop for europe on the Internet

December 1, 2025
Unprompted review
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Rated 2 out of 5 stars

Horrible condition of packaging

The fireworks themselves arrived in good condition, without any visible damage, which I consider a positive thing. However, the condition of the sparklers was all the more disappointing, as they were in a disastrous state. The sparklers arrived completely crumpled, bent, and clearly destroyed, with damaged combustible material. The packaging of the sparklers itself was crushed and crumpled right in the box, so it is clear that the damage did not occur during transport, but as a result of gross negligence in packaging or handling on the part of the seller. From my point of view, this is a product that does not meet the quality standards of a new product, and I do not recommend this product in this condition. This is a serious failure of quality control and packaging. I would expect better packaging, quality control, and compliance with basic safety standards. It is unacceptable for a pyrotechnic product to arrive at the customer in this condition. While I rate the fireworks positively, I rate the sparklers as a total failure.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

DON'T BUY YOUR FIREWORKS HERE

I had done a order On 12/15/2025 12/17/2025 I received an email saying that the The order was shipped and was expected to be delivered in 2-5 business days. After waiting for ten days, I still haven't received the emails I received an email saying my order hadn't been processed and I hope (leaving me with nothing to celebrate New Year's Eve) they couldn't have told me before that the order hadn't been shipped? (Since they also told me that the package was shipped on 12/17/2025.) I advise against buying from people like that. They ruined my Christmas and New Year holidays

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Never in my life again

I ordered something for 45€ and they said that it will be 100% safe that the order arrives before New Year's Eve, I ordered the 16th of December, and today is the 28th and I'm still waiting for an update, I wrote them per email and they said: "Hello,
The package was shipped from our warehouse on December 17, 2025. It should be scanned by the delivery service, Packeta, today or at the latest tomorrow. "

Yeah mate, it's been 11 fricking days, I didn't got a minimal update. Now they are just ignoring E-Mails. The delivery service is so ass, like wtf is even ""Zasilkovna"", not even the Creator of this logistics knows what he created. That's why most of the seller uses DPD in Czech Republic. And no, i Will never change this review, even if I get my package before New Year's Eve (pretty impossible, even if I pray 11 different God's).

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered and they sent me a mail that…

I ordered and they sent me a mail that they would ship my package in 1-2 days but they didn’t send it for 8 days counting and I am getting no answer on emails and calls.
I’m worried that I am not getting my order on time or not even getting it

December 28, 2025
Unprompted review
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Rated 4 out of 5 stars

🇧🇪expierence

Good website, my order did got canceld but i got informed about that so thats good, they didnt respond to my other emails or Instagram and because those 2 things it’s a 4 and not a 5 star

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and professional team

Made an order on the 15.12.2025 and got an email saying I was getting a tracking number in the next 7 working days, after the payment was received.
I didn’t get any message from the shipping company and on the 25.12.2025 I’ve sent an email stating that I didn’t get any news from the shipping company. I got my package delivered on the 26.12.2025 and I got an email on the next day from EkoPyro Support Team saying I was getting a full refund and apologising for the inconvenience.
This is a perfect example of a company that cares about their clients and makes the communication with them so easy and accessible.
The package arrived well and with the correct products on it. Just hope everything works well, which I have a feeling it will. I’ve already sent an email saying the product arrived well and that a refund won’t be necessary, obviously.
I will be purchasing more stuff from them in the future, due to the quality and professionalism shown from the team👍

December 27, 2025
Unprompted review
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Rated 1 out of 5 stars

wrong packges and a scam

i got a wrong packges and i paid 115€ i got a 50€ or 40€ packges i email them and call nothing i only try and try they dont call back or email back me such a big scam wanted a nice new year but got more of sad if i dont get my correct ordear not buying never in that place again last year i got my correct packges but this year i got scammed of ekopyro. waiteded a week and more but still says ordear paid

December 14, 2025
Unprompted review
Rated 2 out of 5 stars

Order was paid

Order was paid, but delivery was delayed.
No confirmation email, no tracking number, and phone calls were not answered.
The order status stayed as “paid” for several days.
Very poor communication from customer support.now is
tuesday my order is 2025082886

December 23, 2025
Unprompted review
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