Ekster® Reviews 

Not top quality. Although company has replaced broken wallets on two occassions, the thumb mechanism breaks within a year despite normal use.

I purchased the key case as an add on and the material ripped and frayed in less than three months. Battery on the tracker must have been old and died within 3 weeks.

I also purchased the embossed feature to put my phone number on the wallet but it looks nothing like the demo online. Faded and basically unable to read in less than 2 months.

Great product! I love my wallet, customer service is excellent. I had an issue with the mechanism tha pops the cards out and Ekster sent me a replacement right away.

I love my wallet. I really don’t like regular wallets because they’re too big and bulky so this wallet is perfect for me. I’ve had it for about four years now but recently the mechanism broke so I contacted customer support showed them that it was no longer working and they’re sending me a replacement no questions asked easiest warranty claim ever.

I bought a pro wallet and it can only hold 5 to 6 cards if not the mechanism doesn’t work
I contacted the company and apparently you need to buy xtra !
Wrongly described and advertised

I had an issue with my Ekster wallet’s button mechanism just outside the warranty period, and the support team was fantastic. Paola responded quickly, explained the options clearly, and escalated my case to the warranty team.

Despite the warranty having expired, Ekster went above and beyond and issued a free replacement, no return required. The process was smooth, transparent, and truly customer-first.

Really impressed with the support and professionalism. Big thanks to Paola and the Ekster team!

Received my new wallet which turned out to be defective. I immediately contacted Ekster by email and received a quick response. Told them the mechanism was defective and sent video of the issue. Received a response the same day and was told they would send a replacement. Within 2 weeks got a new wallet and it works wonderfully. Highly recommend.

Had my Ekster leather wallet for over a year when the mechanism which lifts the cards in the wallet broke. I contacted Ekster, let them know what happened, and they replaced the wallet with a brand new one at NO CHARGE! The folks at Ekster were a pleasure to do business with. Can’t recommend them enough!

Fantastic service. Bought an Ekster wallet almost two years ago. It was nice and worked well but the mechanism failed recently. I contacted their support and was immediately sent a new replacement. The customer support person was very quick to help and came across as sunny and enthusiastic - thanks, Valentina! Great experience and a nice product.

I bought three Ekster Wallet Pros over the holidays and all recipients including myself absolutely love our first foray into the “minimalist wallet” world! The Black Friday pricing was very attractive and the delivery was problem free. I also had a couple of product questions which the support team answered very quickly. The leather in the wallet is flawless and the credit card display mechanism works perfectly. Good job Ekster!

I recently got an Ekster wallet and I’m genuinely impressed! The design is sleek, modern, and incredibly functional. The quick-access card mechanism is a game-changer, cards slide out smoothly with just a click, making everyday use effortless. The quality of the leather is premium and durable, giving it a luxurious feel without being bulky.

What really stands out is their customer service. My questions about shipping and customization were answered promptly and professionally, and the delivery was fast and hassle-free. Overall, it feels like a product that’s thoughtfully designed for both style and convenience. Definitely worth every penny!

I daily carried an Ekster wallet beginning in 2021. Unfortunately one day, in a combination of it being cold and me using gloves a little roughly, I broke the mechanism on my wallet after 4 years.

This time I wanted to upgrade to the new magsafe compatible wallet to go with my phone. I purchased a large order with all the accessories early december 2025.

Unfortunately DHL never delivered the package. After verification on the DHL website, I contacted Ekster at their recommendation. Ekster was quick to replace the order in full with expedited delivery with no hassle.

The new wallet is extremely solid. The mechanism feels sturdy and I look forward to being able to maintain it. The accessories snap on well, although I do wish they had magnets on both sides of everything, rather than just one. This is easily fixed with some additional magnets however.

Their customer service was great for something out of their control. I look forward to their future products.

I started with the Ekster Senate Slim Card Wallet. The card mechanism couldn't accommodate a metal card like the Chase Sapphire Reserve, which is a bit heavier than a typical plastic credit card. The card fell out many times, and then the ejecting mechanism broke in 4 months of use. The small plastic arm that pushes up the cards up snapped off.
Next came the Ekster Cardholder Pro, which claims to work with metal credit cards. Also was a fail. The card falls right out. Nearly lost it many times, saved by generous bystanders. Aside from these failures, the colored aluminum body is a poor choice. It gets progressively marred and scratched in my pocket and looks like a piece of scrap metal trash. Would not recommend Ekster.

The wallet is very cheaply made. The mechanism is poor quality and can’t hold more than five cards. When filled with five cards, you have to take them all out just to access one. If you add a tracker card, the wallet only fits about three cards. The advertising is misleading.
Ekster responded for follow up information with no question or link , their website does not offer onay contact information.

Had an issue with the card release mechanism on my wallet. Amazon wouldn’t allow return but I was happy to get help direct from Ekster who sent me a new wallet. Thanks!

Ordered & received my Ekster Cardholder Pro wallet + Tracker card yesterday. From top to bottom you can tell this is a premium company and device. Very nice packaging, card inserts already placed in the wallet with tips & tricks on them, & the unit + mechanism are extremely high quality. Loaded up my cards and the mechanism works flawlessly, dispensing my cards fluidly & sturdy enough to ensure there is no chance of them falling out. The tracker card is also premium quality & an absolute breeze setting up with my Galaxy S24 Ultra & the Google Find Hub app in just a couple of minutes.

I had one very minor issue with my order (honestly nitpicking on my part) and reached out to Ekster support last night after business hours to see if they had any remedies. I did not expect much given it was a minimalistic cosmetic issue that did not affect the functionality of either device whatsoever. By this morning Paola had reached back out, rectifying the issue with an amazing resolution that I couldn't be more appreciative of. She was an absolute delight to work with, thank you again Paola.

All in all, this has been one of best experiences I have had with a company in a long time. Top tier quality products and customer service has now made me an Ekster customer for life & I highly recommend checking them out!

Great customer service. I received this as a gift & the ejection mechanism broke after almost 2 years of use.
They were totally understanding & helped md determine which model I had so I could get a free replacement.
Greatly appreciated & a great wallet to boot!

I got my wallet 1 year and 4 months ago. Grate product, leather still look amazing after all this time and my wallet did take some beating. Unfortunately Credit card mechanism got broken. I reached out to Ekster and Valentina did help me right away. They have 24 months warranty on there product and they send me a new wallet.
Product 10 out of 10
Costumer service 10 out of 10.
I’m the costumer for life.

I'll be honest that I'm a little disappointed with my purchase, I purchased the Eskter Wallet Pro and the website said it takes up to 14 cards, the holder takes 6 although the website said it takes up to 12, I mean, not standard credit cards so not sure what it means. I also bought the finder card on the basis it would fit, so I've got 7 cards and my drivers license, they fit nicely, anything else no, so the extra money I spent on this was a waste of time, I also got a free tool, which also doesn't fit so it's a meh from me.
I will say, that if this had been made clear I would have happily given a 5 star review as it is a nice wallet and seems reasonable quality, I feel a better description on the website would have been good and maybe more accurate rather than maximum claims of what it kind of can do, but in reality can't.

I wanted to reply to Ekster who kindly too the time to reply to my review:

Yes, I get it holds 1 to 14 cards overall, but at what cost? Isn't it meant to still look great and fit nicely in your pocket? Adding more just makes it way too bulky in my opinion, so 6 non-embossed not the 7 you state, in fact everywhere on your ad shows 6 and 6 fit nicely, put 7 in and the mechanism doesn't work properly.
2 in the leather flap to make it nice, no real room for the finder I paid a lot of money for.
I'm sure I could add a couple of elastic bands and add loads of card but does it make it a nice wallet that fits into your pocket?
Fantastic wallet, don't get me wrong, not sure what I'm going to do with the ultra expensive air tag I bought thinking it would fit nicely, but to be fair, with 8 cards in total, it's a great wallet and fits nicely, so if you're going to buy one, don't buy the AirTag unless you don't have many cards and don't buy anything else unless you're happy with a massive bulky wallet that doesn't really fit in your pocket, hey maybe put some straps on and use it as back pack :)

After using the wallet for over a year, I regret to say that I would not purchase it again. While the push-up button might seem like a clever feature at first, the wallet lacks a secure mechanism to hold the cards in place. This may not be a significant issue for standard plastic cards, but heavier, metal cards—especially those that are slightly thicker—tend to fall out easily. Unfortunately, this compromises the overall functionality and reliability of the wallet.

I’ve been using the Cardholder Pro for a few weeks now, and honestly, I’m impressed. The build quality is premium, the card pop-up mechanism is incredibly smooth, and it fits perfectly in my front pocket — no more bulky wallets!

What stands out is the magnetic strip for the extra cardholder — it’s genius. I carry 6-7 cards daily, along with some cash, and everything stays secure. The RFID protection is also a nice touch.

If you’re looking for a modern, minimal wallet that makes your life easier, I highly recommend this one.