Elastikaleader.gr Reviews 

432
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable shipping, noting that packages consistently arrive right on time and in wonderful condition. People also love the great pricing, helpful customer support, and wide variety of options available online, making the purchasing process very smooth. Many buyers mention that the entire ordering journey is exceptionally straightforward and completely hassle-free. However, some reviewers were not happy with delivery delays and unexpected extra expenses. A few consumers mentioned experiencing notable shipping setbacks, along with frustrating price discrepancies regarding fitting charges at local partner garages.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the quick delivery, great prices,... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages arrive quickly and within the... See more

Quality

Users describe positive interactions with quality, expressing satisfaction with great pricing, fresh tires,... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with excellent rates,... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the good prices, easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything worked well and swiftly. I did my purchase without any issues. Although I haven't received my package yet, I don't think the business has anything to do with it rather the cargo services. T... See more

Rated 5 out of 5 stars

A fresh tyre (17/26) at special price and free delivery!!!! Excellent as always!!!

Rated 5 out of 5 stars

I wasn't so sure about ordering such an expensive set of tire plus a spare wheel & tire but the tires arrived with in the stated time if delivery tires had an up to date DOT date & the contractor l w... See more


Company details

  1. Tire Shop

About Elastikaleader.gr

Written by the company

Από την ίδρυσή μας το 2016, έχουμε γίνει ένας κορυφαίος παίκτης στην ευρωπαϊκή αγορά διαδικτυακών ελαστικών. Αυτή η επιτυχία βασίζεται στην εμπιστοσύνη πολλών επαγγελματιών και την προτίμηση εκατοντάδων χιλιάδων καταναλωτών. Η φήμη μας στηρίζεται σε τρία θεμέλια: ακρίβεια, αριστεία και ανταγωνιστικές τιμές.

Οι ειδικευμένες ομάδες μας δεσμεύονται να σας προσφέρουν μια εξαιρετική εμπειρία πελάτη, υποστηριζόμενη από αποδοτική λογιστική και βελτιστοποιημένες διαδικασίες, εγγυώνται τη μέγιστη ικανοποίηση σε κάθε αγορά.

Η δέσμευσή μας; Να σας προσφέρουμε τις καλύτερες τιμές της αγοράς διαρκώς. Για τις ανάγκες σας σε ελαστικά, επιλέξτε την αριστεία και την αξιοπιστία επιλέγοντας την εταιρεία μας.

Contact info

4.1

Great

TrustScore 4 out of 5

432 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(432)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Ordered tires for a BMW 750i 2000, was impossible to find 235/60/16 anywhere, only available options were some Chinese tires from local vendors. Found ElastikaLeader.gr, ordered 4 x Michelin Primacy 3 235/60/16 and put them on the car. DOT code is recent, tires new, straight round and balanced perfectly. Nobody else could find Michelin Primacy 3 for me in this size. Thank you Leader!

April 5, 2022
Rated 2 out of 5 stars
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Dear Customer,

In order to be able to efficiently handle your request, please contact our Support Service by logging into your account on our website using your email address and password.

Once you are connected to your account on our website you can see the overview of your previous orders and you will be able to open a claim ticket on the order in question.

Our team will process your ticket within a maximum of 24 hours (excluding weekends and holidays) and will provide you with a solution as soon as possible.

We thank you for your understanding.

Best regards
Kristin, elastikaleader.gr

Rated 4 out of 5 stars

Good price for the tires I bought

Good price for the tires I bought. The only thing is that they were built on the 23rd week of 2020 and I bought them end of December 2021. I would have prefered a newer tire then an 18 month old set of tires.

February 14, 2022
Rated 1 out of 5 stars

Product not delivered yet

Didn’t received my order yet. The product was marked as available in stock. But in Germany! Got a tracking link from a French site and stuck in a place in Germany because they are missing some info Elastika Leader should have provided. A mess

January 29, 2022
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Dear Customer,

In order to be able to efficiently handle your request, please contact our Support Service by logging into your account on our website using your email address and password.

Once you are connected to your account on our website you can see the overview of your previous orders and you will be able to open a claim ticket on the order in question.

Our team will process your ticket within a maximum of 24 hours (excluding weekends and holidays) and will provide you with a solution as soon as possible.

We thank you for your understanding.

Αγαπητέ πελάτη,

Προκειμένου να ασχοληθούμε με το παράπονό σας όσο το δυνατόν συντομότερα και υπό τις καλύτερες συνθήκες, παρακαλώ επικοινωνήστε με την εξυπηρέτηση πελατών μας.

Για να επικοινωνήσετε, αρκεί να συνδεθείτε με το λογαριασμό πελάτη σας που δημιουργήσατε κατά την πραγματοποίηση της παραγγελίας σας.

Θα σας ζητηθούν τα στοιχεία σύνδεσής σας (διεύθυνση e-mail + κωδικός πρόσβασης).

Μόλις συνδεθείτε στο λογαριασμό πελάτη σας, θα δείτε συνοπτικά όλες τις παραγγελίες που έχετε πραγματοποιήσει από τον ιστότοπό μας και θα μπορέσετε να υποβάλετε αίτημα παραπόνου για την παραγγελία της επιλογής σας.

Η ομάδα μας θα ασχοληθεί με το αίτημά σας μέσα σε 24 ώρες το πολύ (εκτός Σαββατοκυριάκων και αργιών) και θα σας βρει λύση το συντομότερο δυνατό.

Σας ευχαριστούμε για την κατανόηση.

Best Regards
Kristin, elastikaleader.gr

Rated 2 out of 5 stars

+80€ just for shipping to Greece for 2 tyres

On the website it is not clear where items will be shipped from.
For the items i ordered the difference for delivery in Germany and Greece was 80€! Just for 2 tyres shipping!

January 17, 2022
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Hello

We don't understand your comment, please check your invoice, the delivery fees are offered in the case of an order of two identical products (2, 4, 6, etc.).
Best regards
Julia

Rated 1 out of 5 stars

Order lost..

Order lost... Never came

January 6, 2022
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Dear Customer,

Your parcel seems to be lost by the carrier. A complaint has been filed.

We are sorry for this delay.

A new expedition has been programmed.

Best Regards,
Kristin, Elastikaleader.gr

Rated 4 out of 5 stars

Good after all

Perfect variety, good prices. Customer service could be a bit better. There doesn't seem to be a good feedback from the transportation partners to the customer service team.

December 26, 2021
Rated 1 out of 5 stars

they send the item in deferent address…

they send the item in deferent address (other town ) so i pay 12$more to ship in my address... (if the guy didnt tell me he have my item i will never have it..
*edit --i pay delevery fees but you send it in deferend address and a man call me and tell he recive my item and need to pick it up but iam in deferent town so i pay more 12$ to come to my address..

December 18, 2021
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Dear Customer,

Delivery fees are added to your cart before proceeding to payment.

Delivery fees are offered in the case of an order of two identical products (2, 4, 6, etc.).

Best Regards,
Kristin, Elastikaleader.gr

Rated 2 out of 5 stars

Everything OK except the courier …

Everything OK except the courier company!
Change it because you destroy your reputation...!You promised 6 business days and 21days after I haven't receive it!

November 10, 2021
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Dear Customer,

Some of our carriers are suffering delays due to the high winter season.

We thank you for your order and your feedback. It helps us to improve our services.

Best Regards
Kristin, Elastika Leader

Rated 3 out of 5 stars

Timely delivery, could not inspect the product

Timely delivery, rims not in perfect condition. In one rim there were paint scratches -luckily just in the inner lip which is hidden- and a small notch in the rim well. What bothered me most was the fact that despite the advice given by the company to inspect the product at the time of delivery (otherwise there is no compensation) there was absolutely no such possibility given to me by the delivery company (ACS Greece) while there were telltale marks on the boxes of serious mishandling during transport (one carton box was pierced at various points with marks of having received extreme weight on it). Thus I had to take the risk and all responsibility for possible damage, faults or mistakes - otherwise I was only given the option to deny delivery and ask them to be sent back. I would have done so but I needed desperately to fit new wheels on my car due to scheduled travel.

November 2, 2021
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Hi,

We thank you for your order and your feedback. It helps us to improve our services.

Best regards
Kristin, Elastika Leader

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look