Excellent Customer Service by Tina . I urgently needed some ESD bins and I placed the order around 4pm on that day and the goods were delivered the following morning at 9 am and the quality of the... See more
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Excellent, far better than my old mat, colour supplied as requested, emails were replied to very quickly and the price was brilliant, the quality top notch. Having 4 studs made is easy to lay out cabl... See more
Very attentive sales team, gave me all the information I needed to make the correct decision in our acquisition. Order was processed promptly, and accurately. It shouldn't be the norm that we expect... See more
High quality products and customer services! Impressed with the wide range of products and the level of expertise. The team is keen to understand customer needs/expectations and helps to find the bes... See more
Company details
Information provided by various external sources
ELCOM has rapidly expanded to become a successful manufacturer and distributor of static control products. As an organisation, ELCOM has always had a “quality” culture. We offer our customers a range of services and products second to none. Due to our purchasing we provide attractive pricing and offer free advisory service, giving recommendations on the best products for your installations. Talk to one our trained sales team about your requirements, and we will send you a fast, competitive quote.
Contact info
Unit 9a Queniborough Ind. Est, LE7 3FP, Leicester, United Kingdom
- 0116 410 5000
- sales@elcomltd.com
- elcomltd.com
4.8
Excellent
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Excellent Customer Service by Tina .
I urgently needed some ESD bins and I placed the order around 4pm on that day and the goods were delivered the following morning at 9 am and the quality of the ESD bins were great too.
Thank you very much.
Mo
September 15, 2023
Unprompted review
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anti-static mats
I have ordered bespoke anti-static mats a few days ago. I am very satisfied with quality and they arrived next day. Highly recommended!
June 16, 2022
Unprompted review
Placed an order for some female studs
Placed an order for some female studs, when opened they where male ones. Many apologies but not good!
With regard ELCOM's reply, I kept my comment low key, I accept they offered to correct the error, the parts where ordered more recent the their reply. Human error is OK but I'm still short of the parts and have had to organise around it. Fortunately a local supplier could help at lower cost.
October 25, 2018
Unprompted review
Reply from Elcom Ltd
Human error does happen from time to time. The customer placed an order a while ago for female studs and male studs were sent accidentally. The customer contacted us after a few months that he only just opened the package and received the wrong studs. We immediately offered to send the correct studs or a refund. I am unsure to why this feedback has been left as we resolved the issue immediately. A very unreasonable and unjustified review.
trustpilot compession gloves
I have used these for a while and find they do just what it says on the packet they help with pain a hell of a lot would recommend to anyone.
July 21, 2017
Unprompted review
Poor service and communication
Paid for and placed an order in June, was told a 4 weeks lead time (which was acceptable from our side). I rang after 5 weeks to chase and then i find out I would have to wait another 7 weeks for my product. No updates from the company on my order during that first 5 week period until my phone call. Very poor communication
July 13, 2017
Unprompted review
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First time I've ever had experience of …
First time I've ever had experience of this company, but I found them to be very professional, very helpful - and very responsive.
July 4, 2017
Unprompted review
Amazingly quick service
Amazingly quick service. Ordered in the afternoon and received the next morning!
June 29, 2017
Unprompted review
Great Customer Service.
Great service, quick responses and easy to order.
June 29, 2017
Unprompted review
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prompt service
June 23, 2017
Unprompted review
Ordered 4 custom-sized work tops.
Ordered 4 custom-sized work tops.
The products arrived in a timely manner and the quality was excellent.
June 22, 2017
Unprompted review
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Good Service
Good Service
Good service & great product. Helpful, friendly staff.
June 22, 2017
Unprompted review
Good Product Range
Good range of quality products and a caring but not pushy Sales approach.
June 22, 2017
Unprompted review
Very good communication
Very good communication, flexibility with my needs and a quick delivery. Much appreciated, will use again.
June 21, 2017
Unprompted review
Quick Service and help provided to make …
Quick Service and help provided to make sure that I selected the correct product for the job. They are to be recommended
June 21, 2017
Unprompted review
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Good allround supplier.
Good pricing. Wide produst range. Friendly efficient service. Good allround supplier.
June 15, 2017
Unprompted review
Quick delivery
Quick delivery, good feedback throughout and very helpful staff.
June 12, 2017
Unprompted review
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