Had breast reduction surgery yesterday, every single nurse, anaesthetist and the surgeon were amazing. Very friendly and calming when I was feeling a little anxious. Once I came round and was back i... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
I felt welcomed by all the staff. I had a brow lift and choose to have local (awake) No paid during the procedure, my surgeon communicated to me throughout the surgery. (Hes the best) Im 2-... See more
Company replied
I recently had a breast reduction at Electiva Manchester. Three people stood out for me with care and attension. Sarah Finnagan, Clinic Manager, she goes above and beyond for you and nothing is to muc... See more
Company replied
Cannot rate this place highly enough. The nurses are so very caring. Nothing is too much trouble and they truly go above and beyond. Special thanks to Rosemary for looking after me so well and for exp... See more
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Company details
Written by the company
Electiva is a leading healthcare group dedicated to providing top-quality medical care to our patients. With a team of highly skilled doctors, nurses, and support staff, we are committed to improving the health and well-being of our community. At Electiva, we offer a wide range of medical services, including plastics, general surgery, bariatrics, gynaecology and much more. Our state-of-the-art facilities are equipped with the latest medical technology and equipment, ensuring that our patients receive the most advanced and effective treatments available
Contact info
132 Manchester Road, OL11 4JQ, Rochdale, United Kingdom
- 01706 619876
- hello@electiva.com
- electiva.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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GS procedure
Mr Richardson was extremely helpful and honest with me regarding the procedure, helped to manage my expectations and I felt in extremely safe hands. However it was Juliet (HCA) who was the shining star for me, from the pre-op appointments, to the emails before and after the procedure, to also be that reassuring and comforting face on the day of my surgery. I was extremely grateful she was there for me. Juliets customer service, clinical knowledge and skill were amazing and is a huge credit to the company.
January 7, 2025
Unprompted review
Reply from Electiva
Dear Happy to help,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the amazing service and care you have received from Juliet, she certainly is a highly valued member of our team and I will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
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Excellent service
Excellent service, lovely environment and great staff. All nursing staff were so attentive and caring, very accommodating, very pleased!
March 6, 2025
Unprompted review
Reply from Electiva
Dear Star,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the attentive and caring service you have received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
Operation an The pines
Since the moment I arrived I was made to feel comfortable, looked after and put at ease by all staff at the hospital. This all made my experience easy and relaxed, which I am very grateful. I would 100% recommend coming here.
March 7, 2025
Unprompted review
Reply from Electiva
Dear Benjamin,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read that you were made to feel relaxed and looked after by our teams, I will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
Excellent service as always but an…
Excellent service as always but an excellent team
February 27, 2025
Unprompted review
Reply from Electiva
Dear Karen,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the excellent service you have received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
Lovely care during my stay
The theatre staff helped keep me calm as they prepared for the operation. They explained what they were doing as they were doing it, which helped.
The nursing staff were also amazing. They looked after me 100%. They talk to you and have a laugh with you whilst in their care, helping you feel at ease while you're adjusting and recovering.
February 16, 2025
Unprompted review
Reply from Electiva
Dear Claire,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of how the team made you feel at ease and kept you informed during each step of your journey, I will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
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Staff were very kind and caring
Staff were very caring. Surgeon were approachable and had time to talk. Nurses were available whenever I needed anything. Everything sorted for when I went home, medication etc.
Felt well looked after.
February 21, 2025
Unprompted review
Reply from Electiva
Dear Matthew,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read that you were well looked after and found your surgeon to be approachable. I will be sure to pass on your lovely comments to all involved in your care.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
Went for a breast uplift and implant
Went for a breast uplift and implant. I cannot praise the staff encough was really nervous as never had an anaesthetic before. They were amazing. Mark gorman did my surgery he explained everything and did such an amazing job. I lone my new boobs thank you so much
February 22, 2025
Unprompted review
Reply from Electiva
Dear Emma,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the support you received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
Excellent service from the moment I…
Excellent service from the moment I arrived for surgery, lovely nurse Lyn was wonderful and looked after me so well and kept me informed of everything until it was home time, all the staff and surgeon Lopa Patel was totally amazing and would definitely recommend this hospital.
February 18, 2025
Unprompted review
Reply from Electiva
Dear Hannah,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the lovely nurses you encountered during your stay and that you felt informed and cared for. I will be sure to pass on your lovely comments to Lynn and Lopa Patel.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
Absolutely marvelous experience
Absolutely marvelous experience. Fabulous care from entrance to exit. Staff are amazing. Top class surgeons
Highly recommend
February 7, 2025
Unprompted review
Reply from Electiva
Dear Kathy,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the fabulous care you have received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
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Excellent experience
All the staff was very nice, helpful and professional
February 6, 2025
Unprompted review
Reply from Electiva
Dear Dave,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the helpful and professional service you have received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
Best experience for private surgery
Was recommended day surgery at Burcot Hall Hospital by Modality Healthcare. I arrived for admission and was promptly taken to the ward. I received attentive care throughout the day. Private room for my recovery was a sweet experience in itself. Time will tell if my operation was a complete success but will look forward to recommending Electiva hospitals in the future. Thank you.
February 5, 2025
Unprompted review
Reply from Electiva
Dear Pat,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the care and attention you received from our teams and for your recommendation. I will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
Amazing
Amazing, from start to finish. Honestly the best team ever. I had Jo, Karen, Emma and Lynne. I came in on my own, I never felt alone once. The girls were amazing, couldn’t have done more. I felt relaxed and comfortable. When I came out of surgery I had nothing but the best care, I was made comfortable and brought pain medicine to make me feel better. Such a good experience. Couldn’t be more grateful to you all.
January 24, 2025
Unprompted review
Reply from Electiva
Dear Michaela,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the friendly and supportive care and service you have received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
Hospital Visit, Day Patient
I attended the hospital under Mr Murphy.
From arriving to leaving the hospital I found all staff professional & friendly. Couldn’t do enough for you.
January 23, 2025
Unprompted review
Reply from Electiva
Dear Patricia,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the professional and friendly service you received from our teams and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
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Very nice place very welcoming and…
Very nice place very welcoming and comforting with nice staff
January 27, 2025
Unprompted review
Reply from Electiva
Dear Abdulla,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of your feeling welcome and comfortable when attending our Hospital Facility and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
I had a fantastic experience using…
I had a fantastic experience using Burcott hall hospital (the transform group). I had a great team of experienced nurses who were so quick to help me with anything and look after me following my breast augmentation. From start to finish my time spent here was second to none, the hospital was spotlessly clean and organised. I was constantly reassured by everyone from reception staff, my surgeon and nurses about my procedure and aftercare. I couldn’t recommend having any surgery here enough. Thank you Burcott Hall, Bromsgrove.
January 22, 2025
Unprompted review
Reply from Electiva
Dear Elle,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the care and support you have received from our Hospital teams. I will be sure to pass on your lovely comments to all involved in your care.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
Impeccable care at the pines.
The care given at this hospital is impeccable! My experience has been amazing and nothing is too much trouble and very very attentive. Very clean and just all round amazing. I was looked after by a few nurses but one nurse named irma she was a angel, she really has the best bed side manner and is an absolute credit to the company. Highly recommended.
January 21, 2025
Unprompted review
Reply from Electiva
Dear Stephanie,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the attentive care you have received from our team and will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards
Electiva Hospitals
The staff is absolutely amazing…
The staff is absolutely amazing especially Kat, the facilities are very nice. There is a cafe on site with lovely drinks and sliced cakes. 10/10 would go again if needing surgery again
January 9, 2025
Unprompted review
Reply from Electiva
Dear Eduard,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read that you found our staff to be amazing and that you enjoyed our onsite cafe. I will be sure to pass on your lovely comments to all but especially Kat.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals.
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Excellent care
I was looked after by caring friendly staff especially Jo, June and Karen, nothing was too much trouble. From the minute I arrived to the minute I left the care was amazing, everywhere was clean and the doctors and nurses were friendly and approachable, I would definitely come here again.
January 18, 2025
Unprompted review
Reply from Electiva
Dear Michelle,
Thank you for taking the time to provide this wonderful feedback, I am delighted to read of the amazing care you received from our teams and will be sure to pass on your lovely comments to all involved.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
Amazing group of people
Amazing care from the nurses on the day from beginning to end nothing was to much for them, very attentive, kind and helpful.
January 16, 2025
Unprompted review
Reply from Electiva
Dear reviewer,
Thank you for taking the time to provide this wonderful review, I am delighted to read of the amazing care you have received from our teams and I will be sure to pass on your lovely comments.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
All staff very professional friendly…
All staff very professional friendly and super helpful for any queries. Surgery on time and completed to high standard. Now to wait for follow up appointments to ensure all is ok with procedure
January 15, 2025
Unprompted review
Reply from Electiva
Dear Miss Spencer,
Thank you for taking the time to provide this wonderful feedback, I am delighted to hear of the professional and friendly service you have received, I will be sure to pass on your lovely comments to all those involved.
Wishing you all the best with your continued recovery.
Kind regards,
Electiva Hospitals
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