Electricsandlighting Reviews 

153
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent customer service, discussed in full my order and answered all my technical questions. Split delivery to ensure speedy delivery of lights in stock and gave ETAs for remaining order. Each ligh... See more

Rated 5 out of 5 stars

All members of staff I have spoken to have been very kind to an older customer who is not sure exactly what she needs to purchase! The order arrived very well protected and items were exactly a... See more

Rated 1 out of 5 stars

Ordered Grolux aquarium tubes 23rd April 2015 in stock 2-3 days delivery money taken stright away via sage pay from my credit card still awaiting delivery on 2nd May (order shows as processing) web si... See more

Company replied

Rated 5 out of 5 stars

It was the first time I came across Elactricsandlighting after scourering web for particular item. They were much cheaper than competitors, placed order on Monday delivered Wednesday morning as promis... See more

3.9

Great

TrustScore 4 out of 5

153 reviews

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3.9

All reviews

(153)

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Rated 5 out of 5 stars

Lighting

Great product great company

July 7, 2015
Unprompted review
Electricsandlighting logo

Reply from Electricsandlighting

Thanks for the feedback and glad you liked your new light. Always happy to help.

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Rated 5 out of 5 stars

Customer lighting order

I have used this company twice, first time was for two very large modern chandeliers plus a smaller one and the second order was for an additional small light fitting.
Excellent service, items well packaged. I ordered the wrong light bulbs and there was no problem in exchanging them for the correct bulbs. Will certainly use them again. Very helpful people.

July 3, 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Very fast delivery . I was not sure about the quality of the fitting when I first opened the box - as it had been folded for transit/packing and seemed to no longer hang straight. However I brought in an electrician to fit the light for me and her sorted that out without complaint or issue . One lightbulb - 5 of which were ordered with the fitting, was faulty and after emailing the company I had a call within the same day confirming they would send a replacement immediately. Great service and I woudl definitely recommend this company.

May 14, 2015
Unprompted review
Rated 1 out of 5 stars

Still waiting

Ordered Grolux aquarium tubes 23rd April 2015 in stock 2-3 days delivery money taken stright away via sage pay from my credit card still awaiting delivery on 2nd May (order shows as processing) web site checked tubes still shown as in stock.Not impressed with them at this stage.

May 2, 2015
Unprompted review
Electricsandlighting logo

Reply from Electricsandlighting

We only had the one tube in stock so ordered a second in but with the bank holiday we lost some trading days. Very sorry for the delay and we will offer you a discount against the order as a further apology. Your items are now on the way.

Rated 5 out of 5 stars

great light

Fab light my kitchen is like a sunny day now even at night. Great service. Came within two days as standard

April 6, 2015
Unprompted review
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Rated 4 out of 5 stars

Good service / price, but delivery time underestimated

The service was very good, however had some difficulties with the website, possibly as I'm running a slightly outdated browser. Also the delivery time given at the time of ordering was 2 days. It was about 4 days before I received an Email saying the order was dispatched, which did raise concerns. Besides this, all was good and would use again!

March 31, 2015
Unprompted review
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Rated 5 out of 5 stars

Great customer service and a huge selection of quality products

I contacted the retailer prior to purchasing and they were extremely helpful with their advice. When the goods arrived (package well and in good time) I was very pleased with the quality of the products. All up, a great retailer with a large product range at good prices.

February 6, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Would buy from here again and highly recommend them,my lamp was packaged so well it would survive nuclear fall out and very good price

January 31, 2015
Unprompted review
Rated 5 out of 5 stars

Unlimited patience

I have rung the help line with loads of questions about LED lights and always get informed and patient answers. My orders have always been handled quickly and arrived promptly. Any changes I have wanted have been accomodated eg different bulbs to those supplied with the product.

January 28, 2015
Unprompted review
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Rated 5 out of 5 stars

Good source of discounted electrical goods

Fragile light fitting (including two fluorescent tubes) delivered quickly and safely, well packed in a box inside a larger box surrounded by air pillows. Item has some poor design features but no reflection on Electrics and Lighting.

January 17, 2015
Unprompted review
Rated 5 out of 5 stars

Replacement fitting

I needed to replace a faulty light fitting as part of a set of 5. Ablelectrics didn't stock the item but we're able to order one and at a good price. The item was picked up at their store and the whole process was handled very well.

January 15, 2015
Unprompted review
Rated 5 out of 5 stars

Electricsandlighting

I found the staff very helpful on the phone. They answered my questions in clear terms and gave me confidence to buy the light fittings that I had seen on the web.
The goods arrived within a few days in good condition.
My lights are now installed and look stylish and give the performance I was looking for. I will continue to use this company as the prices are competitive and the delivery service excellent. If you are in doubt, I recommend you give them a try.

December 17, 2014
Unprompted review
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Rated 5 out of 5 stars

Great range and good customer service

I have used ElectricsandLighting for inside and outside lights. I am a homeowner - I'm not in the trade but have been all over Bristol looking at options. Their range has to be the most extensive (see the website) - and visiting the shop on Gloucester Road is a pleasant surprise - it's a Tardis in there! The best thing is a free returns policy so you can order and take back if it doesn't look right. Nice people to deal with - would go back again.

December 17, 2014
Unprompted review
Rated 4 out of 5 stars

Good advice. Lights wrong wiring

My wife and I visited the shop to decide on our ligghts.
We had excelent advice and service.
Only glitch is the wiring within the lights. We were expecting a normal tulip set up. But the company in neatherlands had only used 3to chocolate box conectors. Bit of a shame as it's not as neat as I'd have likes. But we will manage.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

A very helpful and knowledgeable company

All members of staff I have spoken to have been very kind to an older customer who is not sure exactly what she needs to purchase!

The order arrived very well protected and items were exactly as described and undamaged.

The only regrettable thing was that the Royal Mail took ten days to deliver! This should have taken only 2/3 working days at the outside.

December 13, 2014
Unprompted review

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