Not a single soul within those walls know what they are doing. Skip Electronic Express and go to Best Buy or another electronics store.
Company replied
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Not a single soul within those walls know what they are doing. Skip Electronic Express and go to Best Buy or another electronics store.
Company replied
⭐️⭐️⭐️⭐️⭐️ 5/5 — Highly Recommend! Great service, great product, great price! I’m so glad I chose Electronic Express for our new washer and dryer. We originally purchased a cheaper set and were r... See more
Fantastic! The experience was smooth and fun, the freezer is amazing! I'm very pleased with it. Customer service and support over the phone and through email was extraordinary. I'm being very truthf... See more
Gabe was awesome & knowledgeable! They were not pushy with sales & gave us the information we needed & let us make the decision. We do not like pushy people & that will make us not be returning custo... See more
Written by the company
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
819 S James Campbell Blvd, 38401, Columbia, Tennessee, United States
Replied to 86% of negative reviews
Typically replies within 1 week
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Not a single soul within those walls know what they are doing. Skip Electronic Express and go to Best Buy or another electronics store.

Reply from Electronic Express - Columbia
Bought on line went to the store to pick up associate loaded it right in my car all within 4 hrs. Great customer service

Reply from Electronic Express - Columbia
Online ordering with in store pickup.Easy and fast service. In and out on Christmas Eve. Awesome service.

Reply from Electronic Express - Columbia
⭐️⭐️⭐️⭐️⭐️ 5/5 — Highly Recommend!
Great service, great product, great price! I’m so glad I chose Electronic Express for our new washer and dryer. We originally purchased a cheaper set and were really unhappy with it. Within three days, Electronic Express had our brand-new Samsung washer and dryer delivered free of charge, and they even took the less expensive set back to the store with no hassle.
The whole process was fast, easy, and stress-free. Amazing customer service and even better products. We’ll definitely be shopping here again!
Fantastic! The experience was smooth and fun, the freezer is amazing! I'm very pleased with it. Customer service and support over the phone and through email was extraordinary. I'm being very truthful here. Everyone was helpful, everyone sounded happy. The delivery of the product was also great. The driver was very helpful and professional. I did not expect this high level of service. Thank you!
I will most certainly use your company again without hesitation.
First, I tried to order a laptop online but your site didn't work. Then I called the number on the website and waited on hold for five different people until someone took my order. The next day I went to the store to pick up the laptop and the employee said he couldn't give me a laptop because he hadn't received an email to do it. Even though I had the email confirming my transaction, he wasn't interested in finding out what the delay was and I would have to come back the next day. Well, the email didn't come the next day either. Several days later I received an email that my order was cancelled because the payment wouldn't go through. I checked with my cc company and they said they had never attempted to process a payment for Electronic Express. Now the tax free weekend is over and I will not be purchasing anymore products from Electronic Express.

Reply from Electronic Express - Columbia
Quick and easy to use website. I placed order and it was delivered pretty quickly as well.

Reply from Electronic Express - Columbia
Ease of purchase online. Delivery at date and time promised. Delivery personnel where courteous and efficient in delivery. Took all garbage with them upon leaving

Reply from Electronic Express - Columbia
Everyone that I worked with were totally awesome!!!
I would buy from them again.

Reply from Electronic Express - Columbia
I have always bought from store location. This purchase was on line. Same great service !! Thanks Electronic Express. More purchases to come.
Very helpful with helping me purchase a new power cord.
The manager that assisted me was incredibly rude and the worker that brought it out to us sat it down and went in.
Once I told them I was here for a mouse pad they had no interest to help (guess they thought I wasn't worth their time). I bought my computer there a year before so it was not like I didn't already spend alot.
The workers of the store are friendly, I asked about certain products and they know what to tell you which encouraged me to buy with satisfaction, I am happy with the products have purchased and will continue to come again.
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