Electronic Express Reviews 17,130

Courteous, professional delivery and set up. Ensured we understood the operational features of the new appliance.

Where do I begin? We placed an online order for an open box dryer. We arrived shortly after receiving the email that it was ready for pickup only to find out the dryer was not supposed to be sold in the first place as it was defective. I’m not even sure why they would have stated it was ready for pickup if they knew it was a defective item. Seems like a lousy sales tactic to get us in the store to buy something else and this is why I believe that. After being told the item was defective we asked to see if there was something comparable or if they could help work something out for us for the appliance that we already paid for in full due to the inconvenience that has already been caused by them not simply calling to say the dryer is defective prior to sending the email stating it was ready for pickup. The manager immediately started stating no way we paid xxx amount we don’t have anything below $500 in my store and proceeded to blame shift to the “$10 an hour employee in Nashville that does the stock”. Not only that but he was also blaming us for not calling first as if it’s our job to call and check if the item is defective. He also stated we should know if we purchase something at electronic express it may or may not work. So if you didn’t know that now you know. Distasteful to say the least, but I digress. We desperately needed a dryer TODAY so my husband proceeded to follow him in to see what they could “work out”. He later comes to let me know they’ve found a dryer but it’s an additional $250 on top of what we already paid. I said absolutely not. Shortly after he returned after “working something out” to where we were STILL paying an additional $125 for a dryer. At this point we’ve been here almost 2 HOURS and I’m sick of it and ready to go so my husband and I decide to move forward with the sale. Went to checkout and they said we had to pay for the item in full and the money we already spent couldn’t be applied to the purchase and at that point we are out of here. Absolutely ridiculous and they are delusional if they think we are paying for two dryers and taking home one. This whole experience was nothing short of an absolute shit show and a proper display of poor management in several departments. Which at $10 an hour I can’t say I would care to do a good job either when I could go to McDonalds and make more hourly. Sad.

I placed an order over 2
Months ago and I still have not received the order, do I need to cancel and get my money back?

Exactly what I wanted - at the best available price - delivered earlier than promised. It was my first experience with Electronic Express, and it was great.

Easy and seamless experience shopping online. Ordered an item at a pretty good sales price, quick free shipping too.

Fast delivery and great selection.

The help I received from Rachelle
She always finds what I need and helps me order it

I was able to find two difficult to find Yeti Ramble 42 oz. Tumblers and ordered both. They were shipped pretty quickly and packaged really well. Would definitely order from this company again!

Very competitive pricing. I attempted to get home depot to price match and the price was so good that HD refused to price match. Saved over $500.

Initial problems with this company declining our first attempt at purchasing, second attempt went through but the frezzer came damaged but useable. Was in need of it immediately so no time to return or wait for a new one.

Excellent price on my Yeti lime lunchbox. Timely delivery but it came slightly scuffed up. Not a huge issue but I was a bit surprised.

Looking for discontinued yeti color and they had it and shipped out very next day. So glad I found this company

Fast shipping and was exactly what I ordered. Will continue to use Electronic Express

They cancelled my order without any further explanation.

First time buying an appliance strictly online, and everything went smoothly.

I was looking for an item that had been discontinued and found it at Electronics Express online. I was thrilled with the speed of shipping and the reasonable cost for the item.

Service was very efficient and delivery was very quick. In particular there was a sales person I talked to who was very good. Her name was RAECHELLE she even gave me her direct number if I had any questions very pleased with my order.