Elegant Fires and Design Reviews 

217
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The Chimney Engineer , Phil, was kind and courteous. Respected our property . Did a good clear of our woodburner with efficiency. Tidied up. He explained and advised us of wood use and firelighters.... See more

Rated 5 out of 5 stars

Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney. They always contact m... See more

Rated 5 out of 5 stars

Had a fire fitted yesterday by Phil and he’s done a fabulous job, but after 30 years plus fitting fires this chap definitely knows what he’s doing!! Clean, professional, knowledgeable and no nonsense... See more

Rated 5 out of 5 stars

Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale. I needed a chimney sweep before the installation of a new gas fire. Phil attended last week and did a fantastic jo... See more

Company details

  1. Fireplace Store

Written by the company

Fires, Fireplaces,Woodburning stoves, Chimney sweep, Flue lining, Service and repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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No recent history of asking for reviews

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4.9

All reviews

(217)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommend you use this company.

The Chimney Engineer , Phil, was kind and courteous. Respected our property . Did a good clear of our woodburner with efficiency. Tidied up. He explained and advised us of wood use and firelighters. Overall an excellent job. Thank you and we certainly will use this company next time and recommend to everyone to use them if you haven't already.

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney.
They always contact me beforehand to arrange a suitable date and time. Phil always arrives on time and carries out the work as cleanly as possible and in a professional way.

September 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Annual Chimney Clean

The annual chimney clean is a requirement of my household insurance.
With Elegant Fires, everything is done for me. A reminder is sent. It is easy to book an appointment. Certificates are provided.
Phil is extremely efficient and reliable.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Phil is terrific

Phil is terrific.

Always on time. Easy to book in and pay.

Proper paperwork supplied.

Leaves you with confidence the fire is safe and ready for the winter season.

September 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Elegant Fires and Design were…

Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale.
I needed a chimney sweep before the installation of a new gas fire.
Phil attended last week and did a fantastic job. The chimney had not been swept for 30+ years.
He arrived on time, left no mess behind and provided the necessary reassurance that the chimney in this old house was safe to use once more.
I would highly recommend his services and will be using him again next year when the sweep becomes due.
Many thanks indeed!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Phil installed our log burner some…

Phil installed our log burner some years ago - a really great job then
He visited once or twice a year to sweep and service the burner and always does a brilliant job
Very professional , knowledgeable and friendly service
Highly recommended!

May 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly professional service.

Arrived on time for an appointment convenient to me. Very efficient and clean sweeping of chimney. Gave good advice re wood-burning stove. Would recommend highly. Very personable.

November 24, 2025
Unprompted review
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