I recently ordered a replacement controller card for my Nuova Simonelli Musica coffee machine from Elektros, and I couldn't be more pleased with their service. The team was incredibly helpful, guiding... See more
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See what reviewers are saying
Got my Eureka Mignon Specialita grinder in just 2 weeks from purchase. Grinder was well packed in double box with very sufficient bubble plastic and styrofoam to endure even rough handling. I'll defi... See more
Perfetto come sempre. Consigli e servizio al top e un vero sopporto tecnico e di qualità. Grazie! Many thanks to Gianni and his team. Even many years after the purchase, they give great technical supp... See more
Incredibly fast. I've ordered modified Oscar II on Monday evening and received it on Friday (to different country). A very tiny black spot on the service was that they forgot to pack ordered blin... See more
Company details
Written by the company
Shop online Macchine da caffè, macinacaffè, accessori e ricambi delle migliori marche: Bezzera, ECM, La Pavoni, Nuova Simonelli, Quick Mill, Eureka, Fiorenzato*************** Elektro's est spécialisé dans la vente de machine expresso Bezzera, ECM, La Pavoni, Nuova Simonelli, Quick Mil. Moulins Bezzera, Eureka, Fiorenzato. Accessoires, pièces détachées********************************* Elektro's authorized dealer Nuova Simonelli, Bezzera, Quick Mill, La Pavoni coffee machines and Grinder Eureka, Fiorenzato
Contact info
via Giovanni Falcone 7, 62029, Tolentino MC, Italy
- 0039 3204006376
- elektros@elektros.it
- elektros.it
Generally great
Generally great, but I did not get an answer to my mail before the order was dispatched. I wanted to extend my order but it was shipped out disregarding. Actually I never got an answer thereafter. For this 1 start less.
September 20, 2019
Unprompted review
Reply from Elektro's
Hi, after your review we have carefully checked our inbox with your email address, we are sorry but we have not received any emails from you, it is our rule to reply to all emails within 8 hours. We're sorry
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Safe
Items as described, fast shipping, original parts, safe buy, professional, Would Do Business Again
September 19, 2019
Unprompted review
Reply from Elektro's
Thanks !
Reply from Elektro's
Thanks to you !
NS Oscar spare parts.
Expert advice and very quick email response received. Spare parts shipped and my NS Oscar machine is up and running again. :-)
September 19, 2019
Unprompted review
Reply from Elektro's
Thanks !
Reply from Elektro's
Thanks !
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Got my Eureka Mignon Specialita grinder…
Got my Eureka Mignon Specialita grinder in just 2 weeks from purchase. Grinder was well packed in double box with very sufficient bubble plastic and styrofoam to endure even rough handling. I'll definitely recommend them and will be buying again in future. Very trustworthy online seller.
September 12, 2019
Unprompted review
Professional on-line shop
Professional, proactive, can-do-it attitude and quick. Good packaging material for the on-line shop.
September 12, 2019
Unprompted review
Complete sattisfaction
September 12, 2019
Unprompted review
Excellent customer service
September 10, 2019
Unprompted review
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Very good customer service
Very good customer service, Gianni was always quick to reply and gave good advice.
The ordered machine (ecm classika) arrived in time, the packaging was more than perfect to make sure no problem will occur during shipping.
September 6, 2019
Unprompted review
Excellent!
Very fast and friendly responses, good advice, good service, solid packaging and fast shipment!
September 5, 2019
Unprompted review
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Excellent contact
Excellent contact, any concerns clarified, prompt replies. Package very well protected and marked as fragile. Very fast shipment.
In general I recommend in 100%!!! ;)
Thank you! :)
September 5, 2019
Unprompted review
Happy customer in TLV
Good price, fast shipping, no issues... what's not to like? Thanks!
September 2, 2019
Unprompted review
This shipment met the August holiday (I…
This shipment met the August holiday (I don't know), late two weeks for unknown reasons.
August 31, 2019
Unprompted review
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Would buy again
August 31, 2019
Unprompted review
I have not received shipping yet I have…
I am angry because I did not find any response from the shipping company, and this is frustrating for me and I want to repeat the purchase from you continuously, but I hope to change the shipping company next time if possible .. Thank you for your response
August 24, 2019
Unprompted review
Reply from Elektro's
Dear customer in 2019, you have purchased 5 times from us,
For 4 times TNT has delivered quickly within the delivery times indicated in the order form.
This time TNT has had problems in your country, in Saudi Arabia.
We see that from Italy the products arrived in Riyadh in just 3 days !!
The TNT workers in your country don't want to work, they've been holding the package since August 9th!
Perhaps the fault is ours?
We deserve 1 star because it's not our fault?
Why didn't you contact TNT?
You had the tracking and all possible information to contact TNT directly from your country.
We gladly cooperate with customers, but we would also like customers to cooperate
AUGUST 25th UPDATE: we have opened a complaint with TNT, we await news
You can't imagine how angry we are too
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