Elementor Reviews 

4,123
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, noting the genuine help and efficient issue resolution they received. Many highlight the staff's professionalism, knowledge, and helpfulness, making interactions pleasant and productive. People frequently appreciate the quick response times and the overall seamless and effective service provided. However, some customers also noted initial difficulties reaching support or experiencing runarounds before connecting with a person. A few other people also felt that the website or platform itself occasionally presented functional issues, such as login problems or content disappearing. Additionally, some reviewers mentioned concerns regarding increasing costs and issues with service cancellation.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness, speed,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and quick... See more

Response time

Customers generally report positive experiences with response times, highlighting super fast replies and... See more

Website

People report ambiguous experiences with website functionality, with some customers praising the ease of use... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professional, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Often reaching out for customer support is less than ideal.. normally don't get a person your get a half baked AI. This company does it right.. easy routing, then when I get to an actual person they... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Oscar to renew my service. Because I am no longer using my website I didn't need to renew. I cannot express how pleasantly surprised I was by his response when I mentioned I wi... See more

Company replied

Rated 5 out of 5 stars

Every time I've reached out, I've received excellent service and genuine help from Elementor. Their team is truly fantastic, they respond so quickly, and they've helped me with every question and r... See more

Company replied

Rated 5 out of 5 stars

What a wonderful team at Elementor. Excellent, prompt and high level support every time I make contact. Oscar is brilliant! I could not have asked for better support. I am not a web developer and... See more

Company replied


Company details

  1. Web designer
  2. Business to Business Service

About Elementor

Written by the company

About Elementor

Empowering the Web’s Creators

THE #1 NO CODE DRAG & DROP WORDPRESS WEBSITE BUILDER POWERING OVER 17M WEBSITES WORLDWIDE, NOW WITH AI.

Whether you’re launching a side project, building a business, or showcasing your portfolio, Elementor gives you the freedom to create, design, and manage your online presence just the way you envision it.

With our powerful tools, you can customize every aspect of your site, sell products and services, and grow your brand with advanced marketing features without writing a single line of code.

At Elementor, we believe your website should reflect your unique ideas and aspirations. That’s why we’ve built a platform that lets you bring your vision to life—no matter how big or small. Your vision, your website—built with Elementor.




Our Main Features Include:

  • Intuitive Drag-and-Drop Editor: Seamlessly design and customize your site with a powerful, easy-to-use Editor.
  • Advanced Theme Builder: Control every part of your website, from headers and footers, single post, product, 404 pages, and more with our comprehensive theme-building capabilities.
  • WooCommerce Builder: Create a fully customized online store, manage your products, cart, checkout and more, all within WordPress.
  • Global Widgets: Save and reuse your design elements across multiple pages, ensuring a consistent and professional look.
  • Integrated Marketing Tools: Enhance your site’s visibility and reach while creating the most converting Landing Pages, Popups, and Forms.
  • Responsive Design: Ensure your website looks perfect on any device with automatic mobile optimization, or customize it further to perfectly match the experience you want to facilitate.
  • AI-Powered Tools: Revolutionize the way you build websites with Elementor AI, a native AI integration. Create complete sections, original text, code, and images instantly, or reference another website to recreate its layout in your website.
  • 24/7 Support: A dedicated support team ready to help you with any challenge, anytime.



Elementor eCommerce Solutions:

Elementor’s powerful eCommerce tools, seamlessly integrated with WooCommerce, empower you to sell anything, anywhere, with complete control. Manage your products, customize your store, and optimize your marketing efforts all within the Elementor interface. Whether you’re building a small online boutique or scaling a large eCommerce business, Elementor’s flexible and robust infrastructure, paired with WooCommerce, ensures your store delivers a seamless shopping experience, remains secure, and performs reliably even as your business grows.




Take Your Website to the Next Level With:

  • Custom CSS: Add advanced styling and animations to make your site truly stand out.
  • Global Colors and Fonts: Maintain brand consistency across your site with global settings.
  • Role Manager: Delegate design tasks while maintaining control over your site’s most important settings.
  • Third-Party Integrations: Seamlessly connect with popular marketing, CRM, and email tools.

🌍 Join our Global Communities

Join a global community that helps each other achieve their goals.

Create Websites, Design Your Future

Written by the company

Join our community of 8M+ professionals who build websites, collaborate, and grow together with the #1 web creation platform for WordPress.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,123)

999 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had several questions or current applications

I have several questions which sometimes we dont have time to find on our own, great curstomer experience. I am just curious about the whatsapp app and how it works was not able to reach support using it. However the suppport from the live agent directly on the site was very helpful.

April 29, 2026
Unprompted review
Elementor logo

Reply from Elementor

We're glad you found our live agents helpful! We appreciate your feedback regarding the WhatsApp app and will look into the issue. Thanks for your review!

Rated 5 out of 5 stars

Editing issue

Fixed my issue within a minute, very fast and helpful. Thank you :)

April 29, 2026
Elementor logo

Reply from Elementor

We're happy we could resolve your issue so quickly and helpfully. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

Maricar quickly resolved all my issues

Maricar quickly resolved all my issues, really impressed with the support I received.

April 29, 2026
Elementor logo

Reply from Elementor

We're happy to hear that your issues were quickly resolved. We appreciate you sharing your positive support experience!

Rated 5 out of 5 stars

Elementor support quickly identified the root cause

I had a frustrating issue where my website looked completely different in Elementor compared to the live version. After trying multiple fixes without success, Elementor support quickly identified the root cause: mixed content due to HTTP instead of HTTPS.

Their explanation was clear and spot-on. Updating the WordPress Address and Site Address to HTTPS immediately resolved the issue. What I appreciated most was that they didn’t overcomplicate things—they pointed directly to the real problem.

Fast, accurate, and effective support. This saved me hours of confusion. Highly recommended.
Thank you so much!

April 29, 2026
Elementor logo

Reply from Elementor

Hi there Gert! Thank you for the awesome review. We're so glad our team could quickly cut through the noise and identify that mixed content issue for you. It’s our goal to provide fast, jargon-free solutions so you can get back to designing. We'll be sure to share your thanks with the support team!

Rated 5 out of 5 stars

Fast and very helpful

Fast and very helpful. I knowledge was professional

April 29, 2026
Elementor logo

Reply from Elementor

Hello, thank you for sharing this!

We sincerely appreciate your positive feedback regarding the prompt attention you received! We're happy to hear that you find our support awesome.

Rated 1 out of 5 stars

Worest ever

April 28, 2026
Unprompted review
Elementor logo

Reply from Elementor

Hi Dawood, we’re genuinely sorry to hear you’ve had such a negative experience. We’d love to understand what went wrong and how we can make it right.

Please reach out to our support team or DM us with your account details so we can look into this for you immediately.

https://elementor.com/help/how-to-submit-a-support-ticket/

Rated 5 out of 5 stars

I sincerely appreciate the prompt…

I sincerely appreciate the prompt attention Ivy gave my inquiry.

Your custom support is awesome. Keep it up guys! Once again,many thanks Ivy.

April 28, 2026
Elementor logo

Reply from Elementor

Hello, thank you for sharing this!

We sincerely appreciate your positive feedback regarding the prompt attention you received from Ivy! We're happy to hear that you find our support awesome.

Rated 5 out of 5 stars

Excellent customer service with…

Excellent customer service with knowledgeable support.

April 27, 2026
Elementor logo

Reply from Elementor

Hello Frank, thank you for sharing this!

We appreciate your feedback and are so glad you received knowledgeable support and excellent customer service. Thank you!

Rated 5 out of 5 stars

problem solved immediately

problem solved immediately. Quick response. Great seevice

April 28, 2026
Elementor logo

Reply from Elementor

Hello, thank you for sharing this!

We’re happy to hear that our support was able to respond quickly and fully resolve your issue. We really appreciate you taking the time to leave this feedback.

Rated 5 out of 5 stars

Great Customer service

Great Customer service.
Oscar was super helpful in assisting me with solving my problem.

Quick response and felt they went above and beyond what I was expecting

April 23, 2026
Elementor logo

Reply from Elementor

Hello Alejandro, thank you for sharing this!

We’re happy to hear that Oscar was able to respond quickly and fully resolve your issue. We really appreciate you taking the time to leave this feedback.

Rated 5 out of 5 stars

Great service!

April 27, 2026
Elementor logo

Reply from Elementor

Thank you for the kind words. We’re glad to hear you had a great experience with our service, and we truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Maricar has done a great work

Maricar has done a great work, answered in just a few minutes and solved my issue completely!

April 27, 2026
Elementor logo

Reply from Elementor

Thank you for sharing this. We’re happy to hear that Maricar was able to respond quickly and fully resolve your issue. We really appreciate you taking the time to leave this feedback.

Rated 5 out of 5 stars

highly recommended

I had an outstanding experience with this company from start to finish. The products are truly excellent—high quality, reliable, and exactly as described.

What impressed me just as much was the level of communication. Every interaction was professional, knowledgeable, and efficient. It’s clear that the team is highly competent and genuinely cares about their customers.

The customer service is exceptional—responsive, helpful, and going above and beyond to ensure satisfaction. You can really feel that you are in good hands.

Overall, an outstanding team delivering top-tier products and service. I highly recommend them!

April 23, 2026
Elementor logo

Reply from Elementor

We're happy to hear that you had an outstanding experience! We truly appreciate your kind words regarding our products, communication, and customer service. It's great to know our team's dedication to quality and customer care resonated with you. Thank you for the recommendation!

Rated 5 out of 5 stars

Good product and good customer service

Good product and good customer service. Mina was especially helpful.

April 24, 2026
Elementor logo

Reply from Elementor

We're happy to hear that you had a positive experience with our product and customer service. We appreciate your kind words!

Rated 5 out of 5 stars

Recently I purchased the Agency plan of…

Recently I purchased the Agency plan of Elementor One, and it has been perfect for my work. The flexibility, design controls, and ease of building professional websites are excellent. It saves a lot of development time while allowing high-quality results. The Agency plan is especially valuable for managing multiple client websites. Very satisfied with the purchase and highly recommended.

April 26, 2026
Elementor logo

Reply from Elementor

We're happy to hear that the Agency plan has been beneficial for your work. It's great to know that you find the flexibility and design controls excellent for building professional websites and managing client projects efficiently. Thank you for recommending our product!

Rated 5 out of 5 stars

Wonderful Team

Every time I've reached out, I've received excellent service and genuine help from Elementor. Their team is truly fantastic, they respond so quickly, and they've helped me with every question and request I've had.
I really appreciate how much Elementor care about its users.
So, congratulations on building such a wonderful team and service.

April 26, 2026
Elementor logo

Reply from Elementor

We're happy to hear that you've consistently received excellent service and genuine help. It's great to know our team's responsiveness and support have met your needs. We appreciate your recognition of our care for users and your kind words.

Rated 5 out of 5 stars

Immediate response to my question &…

Immediate response to my question & providing theanswer that worked

April 26, 2026
Unprompted review
Elementor logo

Reply from Elementor

We appreciate your feedback and are so glad to hear that we provided a prompt and helpful answer to your question!

Rated 5 out of 5 stars

Great company

Great company. Thy know the value of a customer and treat you well.

April 26, 2026
Unprompted review
Elementor logo

Reply from Elementor

We're glad you feel valued. It means a lot to us that you had a great experience. We appreciate your positive feedback and your time.

Rated 5 out of 5 stars

Ray did such a great job assisting me

Ray did such a great job assisting me. He was able to resolve my issue so quick! He is very knowledgeable and really knows what he is doing. Great job Ray!

April 24, 2026
Elementor logo

Reply from Elementor

We're happy to hear that our assistance was helpful and efficient. We appreciate you letting us know that the issue was resolved quickly. Thank you for your positive feedback!

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