elena London Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Such great value. Lasts so much longer than other "high street" brands I've previously tried. Arrived in beautiful packaging, so will definitely be buying for gifts in the future too. We had a few... See more

Company replied

Rated 5 out of 5 stars

The whole experience is outstanding, from the website design and ease of use, the timely arrival of all deliveries, the incredible packaging that makes you feel all the luxury without the huge price t... See more

Rated 5 out of 5 stars

Absolutely beautiful diffusers. We loved the Orange Cinnamon and Citrus Chandana ones and have just taken delivery of the ‘e’ signature one. They lasted for longer the others we’ve had and everyone co... See more

Company details

Written by the company

elena London is a UK-based luxury home fragrance brand, founded and run by me... Elena. What started as a personal love for beautiful interiors and calming scents has grown into a thoughtfully curated collection of elegant, non-toxic home fragrances designed to elevate everyday living. Every part of the business is handled personally, from scent selection and product design to customer care. That means every order is packed with intention, attention to detail, and genuine care, just as I’d want if I were the customer. My goal is simple: to create premium home fragrances that make your home feel comforting, stylish, and effortlessly luxurious. Each scent is designed to be easy to use, beautifully presented, and perfectly suited to modern lifestyles where quality, simplicity, and wellbeing matter. Elena London is built on authenticity, quality, and trust. Whether you’re refreshing your own space or choosing a thoughtful gift, I’m proud to offer luxury home fragrance products that help turn everyday moments into something special. Thank you for supporting a small, independent UK home fragrance brand, it truly means the world.


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4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Will definitely be buying again. Highly recommend!

My gift set came beautifully packaged and smelt absolutely gorgeous - even before I opened it! The fragrance from the diffuser easily fills the whole room and you can tell that the oils used are high quality. I was also really impressed with the fabric spray - a quick spritz on soft furnishings and rugs keeps the room smelling beautiful for days. Will definitely be buying again. Highly recommend!

March 11, 2026
Rated 5 out of 5 stars

Premium products an beautiful scents

Very happy with contents of mystery box - good sales idea.
Packed and shipped very quickly, premium products and kind and respectful lady - thank you very much

February 2, 2026
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Reply from elena London

Thank you for taking the time to leave a review. Really happy to hear you've been pleased with your products and service! x

Rated 5 out of 5 stars

The best scents

It was beautifully packaged and all the different scents smell amazing 😍 would definitely recommend elena London

February 2, 2026
Rated 5 out of 5 stars

Such great value!

Such great value. Lasts so much longer than other "high street" brands I've previously tried. Arrived in beautiful packaging, so will definitely be buying for gifts in the future too.
We had a few different fragrances and all were lovely.
Thanks!

December 3, 2025
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Reply from elena London

so happy to hear you’ve loved them! thanks so much again for supporting elena London with an order x

Rated 5 out of 5 stars

Beautiful product

Beautiful product, sent quickly , packaging lovely, will definitely buy again!

December 10, 2025
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Reply from elena London

Thank you for the lovely review! So happy you've loved the product x

Rated 5 out of 5 stars

A happy returning customer

I’m a returning customer as the products are gorgeous. Beautifully packaged and smell wonderful. Great gifts.

November 17, 2025
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Reply from elena London

thank you so much for the lovely review and for choosing to shop with me again... it means the world!

Rated 5 out of 5 stars

Quality products and service

There is a small range of quality products and so choosing your purchases is simple. The packaging is stylish and indicates quality. Delivery is timely and tracking accurate.

November 19, 2025
Rated 5 out of 5 stars

Simply great products

I’m in love with Elena’s wax melts. Each of the ones I tried smell so good and I keep getting compliments for how good my living room smells! Not sure which one is my favourite but with last purchase the tomato vine was a real discovery!! Highly recommended

September 11, 2025
Rated 5 out of 5 stars

Such beautiful scents and customer…

Such beautiful scents and customer service ,even had a little sample put in with my order which made my day .

September 11, 2025
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Reply from elena London

thank you so much for the lovely review, you’ve made my day! and so pleased you’ve loved your products. enjoy the sample, it’s another little thank you from me!

Rated 5 out of 5 stars

I Love the products from Elena

I Love the products from Elena. My favourite is the wax melt in their signature 'e' scent. The scent reminds me of a relaxing spa, and I have this in my work office which creates a very calm environment.

August 8, 2025
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Reply from elena London

love this! thank you so much 🤍 so happy to hear ‘e.’ Is bringing calmness to your work space!

Rated 5 out of 5 stars

Easy transaction

It was very easy to order what I wanted on line and the speed of delivery was very good.
I had sampled the product (handwash) at my daughter-in-law's so I bought two of the same product -one as a gift and the other for myself (of course!)
I would definitely recommend this company.

August 1, 2025
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Reply from elena London

thank you so much for the lovely review. so pleased to hear you’ve loved your purchase!

Rated 5 out of 5 stars

The seller was very good.

The seller was very good.
Car diffuser is really cute not too big to make sure of visibility when driving.
Plenty choice of smells, I definitely recommend elena!!!!

July 15, 2025
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Reply from elena London

thank you so much! great to hear you’ve loved your luxury car diffuser!

Rated 5 out of 5 stars

Lovely fragrance

Lovely fragrance. Detailed website and easy to navigate. Quick delivery and my house smells delightful

May 16, 2025
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Reply from elena London

so happy to hear your house is smelling great! thank you so much for taking the time to leave a lovely review

Rated 5 out of 5 stars

Long-lasting and delicious. A must!

I've just RE-bought the best of fragrances I have ever had in my room from Elena (Honey and Tobacco my personal favourite!). I was shocked at how long the first one lasted (almost 7 months) without ever losing its strength. AND, I never went one day without the honey and tobacco smell since the new re-fill pouch arrived in no time! I also got one extra diffuser to take back to Italy as a gift, Elena was so flexible and understanding, and tailored the package for airplane-liquid troubles :))) If you look for long-lasting, delicious reed diffusers, and caring and other-regarding service, this is the place!

May 16, 2025
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