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Elena Mirò Reviews 

183
•
TrustScore 4.5 out of 5

4.3

Clothing Store
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Company details

  1. Clothing Store

Written by the company

Elena Mirò è un brand di moda italiano, ideato e progettato in un luogo d'eccellenza: Alba, nel cuore delle Langhe, terra patrimonio dell'Unesco. La bellezza del nostro territorio si riflette nell'atmosfera del nostro Atelier, dove si fondono passione, savoir-faire, attenzione ai dettagli e perfetta vestibilità: una finestra aperta sul mondo da cui raccogliere ispirazioni e tendenze. Da oltre trent'anni crediamo nel savoir-faire e nello stile italiano per garantire una vestibilità perfetta dedicata a tutte le donne. Siamo un marchio aperto e inclusivo. Crediamo nella gentilezza, nella positività, nella femminilità: ogni giorno dedichiamo il nostro lavoro a tutte le donne. Elena Mirò vi accoglie nelle sue boutique per offrirvi un'esperienza di shopping indimenticabile. CONTATTA IL SERVIZIO CLIENTI QUI: https://www.elenamiro.com/it_IT/contactus

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(183)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

No refund after 25 days of returning …

The item is at company's warehouse from 28th of July and no refund at 23 of August after 3emails no response

63042930 order

Based on your answer I sent 2 question forms and one email on 11 Aug

August 23, 2026
Unprompted review
Elena Mirò logo

Reply from Elena Mirò

Dear Customer,

We sincerely apologize for the inconvenience and the delay in processing your refund.

Please note that our records show only one previous contact with our Customer Service department on July 3rd, when you inquired about your order. However, as we have already confirmed privately via email, we have now authorized and processed the full refund for your order 63042930.

We remain at your disposal for any further assistance.

Kind regards,

Customer Service Elena Mirò

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Rated 5 out of 5 stars

Thank you very much to Veronica so…

Thank you very much to Veronica so helpful

July 3, 2026
Unprompted review
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Reply from Elena Mirò

Dear Client,
Thank you for taking the time to share your feedback. We are delighted to know that you had such a positive experience with our team. Your kind words are greatly appreciated and will be shared with our staff. We look forward to welcoming you again soon.
Elena Mirò Customer Service

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Knew exactly what I need and want and what suits my body type. I felt amazing

June 29, 2026
Unprompted review
Elena Mirò logo

Reply from Elena Mirò

Dear Moni,
Thank you for taking the time to share your experience. We’re thrilled to know that our team was able to provide personalized advice and help you find the styles that suited you best.
Your feedback means a great deal to us, and we’re grateful for your trust. We look forward to welcoming you again and making your next visit just as enjoyable.
Kind regards,
Customer Service Elena Mirò

Rated 1 out of 5 stars

the price Not recomended

the prices in the online store are very cheating,depending on the country the prices are up to 100% higher I do not recomended

July 14, 2024
Unprompted review
Elena Mirò logo

Reply from Elena Mirò

Dear Artur, thanks for your feedback.

Our pricing policy varies among countries, but not as much as you indicated. Given that we have been notified about multiple fake Elena Mirò websites, would you please share with us more details about your experience by writing here: https://www.elenamiro.com/it_IT/contactus

Offer the best value for money is one of our goals that’s why we would to further investigate this matter.

Look forward to hearing from you.

Best regards,
Customer Care Elena Mirò

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