Eleo Online Donor Management Software Reviews 55

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We researched several non-profit software suites: Donor Perfect, Salsa CRM, EveryAction, Bloomerang and Little Green Light. In the end we chose Eleo for a number of reasons: Low cost, both i... See more

Company replied

Rated 5 out of 5 stars

ELEO is always helpful in providing assistance whenever needed. I will stress whenever because ELEO's support members -- Pam, Sue, Caroline and Kristen--always answer all my questions. Can't say enoug... See more

Rated 4 out of 5 stars

I appreciated my time with Cindy. She was very patient with my questions and helped me process some initial thoughts as to how this can work for my client.

Company replied

Rated 5 out of 5 stars

We were looking to move to an easy to use and versatile software and have found the transition to ELEO very easy. The support team was very helpful in answering our questions and explaining their sof... See more

Company details

  1. Software Company

Written by the company

Eleo is an online donor management software that oversees every donor and fundraising aspect of your nonprofit so you can focus on the big picture. See how!


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4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Eleo is the best donor management tool I have ever used. Super easy to get started and still able to go deep in every record. The support has been wonderful. We love it.

The best online donor management software I've ever used. Great support and easy to get started and still go deep for each record. We love it.

August 3, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

We appreciate your review, Jim! The Eleo Team strives to provide an easy-to-use database, so you can put your focus where it matters, your mission.

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Rated 5 out of 5 stars

Easy to understand, concise and informative

Cindy was flexible, thorough, clear and personable in demonstrating the features of Eleo.

July 23, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

Thank you for your review, D Douglas! Cindy enjoyed talking with you. Just wait until you meet the support team, too. ;)

Rated 5 out of 5 stars

5 stars for Cindy!

Cindy did a great job during our demo. She answered all of our questions, and even spent more time with us than was allotted. We wouldn't be moving forward with Eleo if not for her help!

July 21, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

Thank you for your review, Mark! We are excited to have you join the Eleo Fam.

Rated 5 out of 5 stars

Cindy was knowledgeable and adapted her…

Cindy was knowledgeable and adapted her presentation to our questions.

July 10, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

Thank you for your review, Christina! Cindy is great at listening to nonprofits' unique needs to show them if and how Eleo can help them grow. Thank you for giving us the time to do so. :)

Rated 5 out of 5 stars

Cindy did a wonderful job walking us…

Cindy did a wonderful job walking us through the software and explaining each feature. The presentation felt very personal and customized to our needs. Thank you!

July 9, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

Thank you for your review, Stefanie! We know that every nonprofit is unique, so Cindy and the team ensure demos are personalized to show how Eleo can address those unique needs.

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Rated 5 out of 5 stars

great service

Kristen has been very helpful as I learn all about ELEO! Thanks so much for your help and patience!

June 4, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

Thank you for your review. We are a fan of Kristen ourselves! Haha :)

Rated 5 out of 5 stars

Best Software selection ever!

The non-profit organization I work for recently acquired Eleo and it has been the best decision from every perspective. Not only the software is very reliable and friendly, but it's also the people who support it that make the difference. They are always ready to help in an expedite and efficient way.
Eleo has all the features we need and more. It really makes my job a lot easier, more efficient, and error-free.
I would recommend Eleo 100%

June 4, 2020
Unprompted review
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Reply from Eleo Online Donor Management Software

Thank you for your review, Silvia. It is always our goal to make you feel supported. We look forward to continuing to work together!

Rated 5 out of 5 stars

6 months with Eleo

We researched several non-profit software suites: Donor Perfect, Salsa CRM, EveryAction, Bloomerang and Little Green Light. In the end we chose Eleo for a number of reasons:
Low cost, both implementation and ongoing.
Ease of use.
Numerous included reports.
Integration with our mass mailing service.
Web Forms.

We are quite happy with Eleo after using it for six months. It's easy to use, not difficult to implement and the included reports meet most of our needs.

The support is great!

April 30, 2020
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thank you for your review, Mitchell. We are glad you are taking advantage of Eleo's features and integrations. Stay tuned for more to come!

Rated 5 out of 5 stars

Pam did a great job of walking me…

Pam did a great job of walking me through the process of uploading our data. Look forward to working more with Eleo and the team.

April 14, 2020
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thank you for your review, Vera. Pam and the rest of the Eleo team look forward to continuing to work with you and your amazing organization, as well.

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Rated 5 out of 5 stars

Excellent Customer Support

The employees are extremely helpful and are always quick to respond to a question or offer advice. It's a very personal experience and you don't feel like you are someone being handled at a call center. I really appreciate the exceptional service and glad we made the choice to go with Eleo!

April 14, 2020
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thank you for your review, Kathleen. The Eleo Team is glad you made the choice to go with us, as well, and look forward to working with you.

Rated 5 out of 5 stars

Our tech support manager

Our tech support manager, Pam, is a dream! She responds almost immediately and seems to understand what I'm asking right away, even though I know I sound crazy and confused.

April 14, 2020
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thank you for your review, Rachael, it means a lot to Pam and the team. You never sound crazy and we look forward to continue working with you!

Rated 5 out of 5 stars

ELEO is always helpful in providing…

ELEO is always helpful in providing assistance whenever needed. I will stress whenever because ELEO's support members -- Pam, Sue, Caroline and Kristen--always answer all my questions. Can't say enough great things. Forms and reports are everything.

March 9, 2020
Unprompted review
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Rated 5 out of 5 stars

We were looking to move to an easy to…

We were looking to move to an easy to use and versatile software and have found the transition to ELEO very easy. The support team was very helpful in answering our questions and explaining their software's features. They were also very helpful with our upload of contacts into the system. The platform has a very useful glossary and instructions that are very clear. We are very happy!

February 18, 2020
Unprompted review
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Rated 5 out of 5 stars

stellar support

The support team at ELEO is always quick to respond and show genuine card for our needs. Great support. Thanks a ton!

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Wow! Eleo is great!

Wow! Sue was amazing. She went above and beyond to help fix the problem with Steipe that I’d been struggling with for hours. A few minutes, a call to a colleague, good problem-solving skills, and our new website is up and running!
Thank you, thank you. I learned a lot !

January 17, 2020
Unprompted review

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