Elephantjournal Reviews 

They never respond to messages and do not re-inburse you.

They have become editing nazis and do not let you write what you feel and have taken full control over what gets published. Very disappointing and should be avoided if you want independence with your writing! follow up. Their reply is nnot accurate. They gave me this sterile answer on repeated requests for and answer to my questions, which were never answered . This is a very relevant review.

RESPONSE TO BUSINESS: Nice company line you're towing there, Catherine, but we both know that your subscription practices are unethical, at best.

My subscription email indicated a rate of $24/year with an annual renwal date on 8/21 of each year - it said NOTHING about the price escalating to $108/year and, in fact, was formatted in such a way as to mislead the customer into believing the rate was $24/year.

I'm glad that after my having filed a case with PayPal and complaints with the BBB, Colorado Attorney General's Office and the FTC, Elephant Journal finally saw fit to do the right thing.

P.S. - it took you far longer than 48 hours to respond and when you did you lied and said I'd not replied to your earlier email. Keep spewing lies and I'll keep finding ways to let people know who you really are. I'd think you'd want to cut your losses at this point.

ORIGINAL POST: Would give 0 stars if possible. They charged me $108 without authorization and with no notice whatsoever.

When I contacted support, their response was slow and extremely rude/sarcastic. I've been going back and forth with them for days trying to get my money back, with responses from them taking 3-4 days between each message.

They are a complete scam and engage in fraudulent practices - steer clear!

I subscribed to a promotional digital subscription from Elephant Journal advertised at $10 per year.
Almost a year later, without my knowledge, the company charged $108 through an automatic PayPal renewal. I never received any clear notification about a price increase or a renewal at such a significantly higher amount.
When I contacted their customer support, I asked for documentary proof that I had been informed about the price change or the automatic renewal conditions. The response I received was that their system only retains email records for 90 days, and therefore they were unable to provide any proof that I had been notified.
Despite this lack of evidence, they refused to issue a refund.
I also opened a dispute with PayPal, which unfortunately rejected the claim while still not providing any documentation showing that the notification had actually been sent.
After researching online, I discovered that other users report very similar experiences involving automatic renewals at much higher prices.
Transparency and proper customer notification are essential for subscription services. In this case, I experienced the opposite: a large automatic charge without clear prior notice and no proof when requested. I will use my network to share my experience and help other users avoid trusting this magazine.

Love the content but the management took from my bank $275 and wouldn't return it because they said they could change the cost of their subscription at any time. I paid $20 for the annual subscription when I started it the year before, they increased the price by $255 the next year!! Don't trust them!!